Near / Location in Default Search Bar Not Working

[Justin]

Hello,

I’m seeing many [PRIVATE] topics about this but nothing public so I can try to troubleshoot on my own…

I’m not having any luck with the Location Search in the main search bar. My guess is I should be able to put a “City, State” or Zip or State or Country in here and have it return the appropriate Events?

I haven’t and can’t deactivate everything to test with my theme due to it being a live website… I could try that this weekend on Sat/Sun night.

I am using Jupiter 6 theme from Artbees which I believe is fairly widely used…

Thank you,
Justin

[Jeremy]

Hi Justin,

Thanks for reaching out to us! I would be happy to help you 🙂

Indeed, by entering in the Near field an address, a city, or any other mappable location, you should be able to get results, like on our demo website.

If it doesn’t work, it’s possible that there’s a conflict somewhere. I would advise you to do some testing for conflicts.

Because your website is in a live environment, I would recommend you to create a staging website so that you could test things out without disturbing your users.

Meanwhile, you can hide the Location Search Field by going to Events > Settings (look for the Basic Template Settings heading).

Cheers,
Jeremy

[Justin]

Hi Jeremy,

Thanks for your reply. I did figure out that my search issues were do to map issues that were do to issues with my Google Geocoding API not being activated.

All good with the search for now.

Cheers,
Justin

[Jeremy]

Hi Justin,

I’m glad you managed to solve that problem 🙂

I’m closing this thread then, but feel free to start a new one if you have further questions or concerns.

Cheers,
Jeremy

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