The Events Calendar Pro

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1527581
    jclevinger
    Participant

    I updated The Events Calendar Plugin (Version 4.6.15) and now The Events Calendar Pro plugin is missing that I purchased. How do I get it back up? I’ve cleared the cache and opened and closed the permalinks window. I’ve tried reinstalling it but I get this message: Destination folder already exists. /home/content/a2pewpnaspod05_data05/31/41585331/html/wp-content/plugins/events-calendar-pro/

    Help Please!

    #1528060
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    I’m not sure what happened here, but we’ll fix that problem. Can you still download Events Calendar PRO 4.4.26? (in My Account > Downloads). If it’s the case, download that version.

    Then, can you access your FTP? If you can access your FTP, head to /wp-content/plugins/ and deleted the events-calendar-pro/ folder. Upload instead the new folder you had previously downloaded (be sure you unzip it once it’s on the server).

    I hope this helps,

    Cheers,
    Jeremy

    #1528147
    jclevinger
    Participant

    Jeremy,

    Thanks for your response. I fixed the problem by restoring the files and
    database from the previous day. I then updated the plugins one by one
    instead of all at one time and it seemed to fix the problem. Everything is
    up to date and works fine now.

    #1529399
    Jeremy
    Keymaster

    Hi,

    I’m glad you managed to fix that problem!

    I’m closing this thread then, but feel free to start a new one if you have futher questions or concerns.

    Cheers,
    Jeremy

Viewing 4 posts - 1 through 4 (of 4 total)
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