NOT importing Facebook Events

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1529291
    manuelvicz
    Participant

    Hello

    Any help will be appreacited

    #1529565
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us!

    We currently have a problem with Facebook imports, due to the way Facebook changed its Privacy Policy.

    As a result, some Facebook imports that previously worked are not currently possible. Further details can be found in the above linked article, which we will update as the situation develops.

    For now, we are waiting on outcome of applications submitted to Facebook to be recognized as an approved app that can interact with their APIs.

    We appreciate your continued support and patience as we adapt to these changes which, regrettably, are not directly under our control.

    Cheers,
    Jeremy

    #1531199
    manuelvicz
    Participant

    Thank you for your reply Jeremy. Are there any time frames? It should say this on the website warning users before purchasing. It is a little misleading.

    I purchased something that is not functional at the moment.

    Thank you

    #1531388
    Jeremy
    Keymaster

    Hi,

    At the moment, there’s no time frames — we don’t know when/if the situation will be back to normal.

    I understand it’s frustrating for our customers, but we do have a warning on the Aggregator Product page, stating this:

    Facebook and Event Aggregator

    Planning on importing events from Facebook with Event Aggregator? Please read this article first: Facebook recently announced changes that, unfortunately, have restricted what can be imported from their platform.

    Learn more | View Event Aggregator status page

    If you’re not satisfied with Event Aggregator, we’ll be happy to swap your license for another TEC Premium plugin. Otherwise, you can still ask for a refund.

    Cheers,
    Jeremy

    #1534455
    eivindfs
    Participant

    Hi, I have the same problem. Facebook events not importing anymore – and that was the only reason why I bought the plugin. Please keep me posted on developments. I’m also not getting what I paid for now, and it’s frustrating.

    Eivind

    #1535143
    Jeremy
    Keymaster

    Hi Eivind,

    Thanks for reaching out to us as well 🙂

    You’ll find regular updates about the Facebook situation on this page. You may also refer to the Event Aggregator status on this page.

    Cheers,
    Jeremy

    #1551590
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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