[Jennifer]

Hi Stuart,

Thanks for reaching out!

Unfortunately the link to your site didn’t come through, so I am not able to see how your events look now. However, the Pro version only builds on the free version of the Events Calendar and adds additional features (it does not replace it), so you should be able to keep the look that you currently have. In other words, you would not lose anything you have with the free version by upgrading to Pro.

To answer your second question, it depends on the view. List views typically do not show past events by default, while month views do show them but in gray to indicate that they are over. With Pro, you get many more options for displaying different views around your site, including by date and category. I would recommend taking a look at this article for displaying event widgets with shortcodes and this article for displaying full calendar views on different pages of your site.

Your current styling should be safe with the upgrade, but if you’d like to try sending the link to your site again, I will be happy to take a look for you!

[Jennifer]

Hi Katherine,

Thanks for reaching out!

It looks like you may have found these settings already (the ticket form is now showing right below the image on that page), but just in case, you can adjust where the form displays by going to Events > Settings > Tickets and selecting one of the four available locations there.

Please let me know if you have any other questions!

[Jennifer]

Hi Remy,

Thanks for reaching out!

With the setting you are talking about, you can choose to use your theme’s default page template instead of our default events template, which should give you your sidebar (see this screenshot for a look at where this is located).

Another option would be to add the sidebar to the event templates directly by 1) following the instructions in our themer’s guide to copy the templates into your child theme for editing and 2) add


get_sidebar();


where you would like the sidebar to display.

I would only recommend using this second method if you are not satisfied with the way the event pages look using the theme’s default page template. While it would give you more control over how the sidebar looks on those pages, it will be a bit more work to go in and add it to each of the event views. You will likely need to add some CSS as well to get the sidebar to display the way you’d like on the page. Again, using the default page template setting is the easiest way, but I wanted to mention this so that you would have another option!

I hope that helps! Please let me know if you have any more questions.

Thanks,

Jennifer

[Jennifer]

Hi Alex,

Thanks for reaching out!

You can remove those two boxes by adding this to your “Custom CSS” area under Appearance > Customize (if you have one) or in the style.css file of your theme (note that it is preferable to use a child theme for this to avoid losing your changes with future theme updates):


#tribe-events-content-wrapper .tribe-bar-disabled {
display: none;
}


Let me know how that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Rufman,

Thanks for reaching out!

The countdown widget (Events Countdown) is still available with the latest release. Were you using it on a page where it is no longer showing up? If so, could you please send me a link to that page?

You should be able to see it by going to Appearance > Widgets. Are you able to see it there? If so, can you try adding it to a widget area and see if you can get it to display, or alternatively add a countdown via a shortcode somewhere in your site as a test?

Thanks!

Jennifer

[Jennifer]

One other thing you can try is to go into Events > Settings > Display and change the settings under “Default stylesheet used for events templates” and “Events template”.

[Jennifer]

Hi Brandon,

Thanks for reaching out! Sorry you’re experiencing this issue – it looks like your calendar is stuck in mobile view.

This issue pops up occasionally, and it is usually due to a theme conflict. We do have a fix that you can try, but if this doesn’t work for you, the next step will be testing for conflicts.

We also have some additional information on breakpoints in our themer’s guide.

Let me know how that goes! If we can narrow it down to your theme or a specific plugin, I’ll be happy to help you find a solution from there.

[Jennifer]

Hi Doron,

Thanks for reaching out!

Are you referring to the email field for Organizers? You can make that email field mandatory by adding a little bit of custom code – luckily, we have a guide showing you exactly what to do!

The time format actually comes from your general WordPress settings that apply to the whole site. If you only want to change the setting for the Community Events form, there’s a snippet in this post that will do that for you!

If you need any help adding this code to your site, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Bertel,

Thanks for reaching out!

You can see their responses by going to the ticket on the Attendees page and clicking “View Details” on the ticket. The user’s responses will appear!

You can get to the Attendees page by going to the edit screen on an event and clicking “Attendees” under the Tickets section.

I hope that helps! Please let me know if you have any more questions.

[Jennifer]

Hi Dave,

Thanks for reaching out – I’m glad to hear the plugin is working out for you!

Are you trying to hide the buttons completely or conditionally based on whether or not someone is logged in? If you want to get rid of them altogether, we have a plugin for that! If you’d like to keep it simple, we also have a CSS solution.

You can find the function that generates them (single_event_links) here:


wp-content/plugins/the-events-calendar/src/Tribe/iCal.php


The buttons are displayed by hooking into 'tribe_events_single_event_after_the_content'.

So if you want to display them conditionally, you can include this line


<?php do_action( 'tribe_events_single_event_after_the_content' ) ?>


in your if statement. Keep in mind though that if you have anything else hooked in there, the condition will apply to it as well. I took a quick look around, and it looks like the only other thing we have hooked in there would be the ticket/RSVP form if you have selected “Below the event description” for the location of the form (under Events > Settings > Tickets). Otherwise, you should be good!

I hope that helps! Please let me know if you have any more questions.

Thanks,

Jennifer

[Jennifer]

Glad to hear that worked for you!

Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any more questions!

[Jennifer]

Hi Matthew!

I’m glad to hear you got it figured out. You are correct that RSVP functionality lives within Event Tickets, even though you have Event Tickets Plus.

Since this thread has been marked “resolved”, I’ll go ahead and close it out. If you need any further assistance, please feel free to open a new one!

Thanks,

Jennifer

[Jennifer]

Great! If you wind up needing help accessing another account, you can submit the form on our contact page by selecting “Help accessing my account”.

You can also check under Events > Settings > Licenses and see if you have a license key there for Events Calendar Pro. If so, you can copy and paste it into a private reply, and I can look up that license.

[Jennifer]

Hi Jessie,

Thanks for reaching out! I understand the confusion, we do have several forums available!

If you have purchased a premium license for Events Calendar Pro or one of our other premium plugins, you have access to our premium support forums, which is where we offer in-depth support and can help you figure this out. We are not able to provide support here in our Pre-Sales forum.

If you do not have a premium license, you can post this question in our community forums over at wordpress.org. Keep in mind that although we do monitor these forums weekly for bug reports, we are not able to provide the same level of support there that we are in our premium forums.

I hope that helps clear things up!

Thanks,

Jennifer

 

[Jennifer]

Hi Steve,

I’m glad that hid the “Events From” box for you!

Sorry, I misunderstood what you were looking for before. In calendar view, the most it can show at a time is one month. There is no currently no “stacking” capability to put multiple months on one page in calendar view unfortunately. However, if you change it to list view, it will show as many events as you have up to your limit, regardless of their start date.

I wish I had a better answer for you, but I hope that is helpful! Let me know if you have any more questions.

[Author]

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