[Jennifer]

Hi Ethan,

I’m glad to hear that worked for you! It’s always nice when the fix is simple : )

I’ll go ahead and close this thread out, but please feel free to open a new one if you have any further questions!

Thanks,

Jennifer

[Jennifer]

Hi Christos,

I’m just looking for a screenshot of what you see after the import fails to help us better understand what’s happening. I’m going to go ahead and switch this thread into “Pending fix”, and we’ll notify you here as soon as we have an update.

Please let me know if you have any questions in the meantime, and I’m sorry for the inconvenience here!

Thanks,

Jennifer

[Jennifer]

Hi Karen,

Thanks for reaching out!

Try using tribe_is_community_edit_event_page() or tribe_is_community_my_events_page() which can be found in our list of functions.

We also have a quick list here of functions that you might find useful.

Let me know if that helps!

Thanks,

Jennifer

[Jennifer]

Hi Deborah,

Thanks for reaching out! I’m sorry that you’re running into this issue.

If you haven’t already, could you please follow the steps outlined here to test for conflicts with your theme and other plugins? If you could share your system information with me, that would be helpful as well.

Can you also try doing these two things in another browser and see if you get the same thing? Finally, can you open your browser’s inspector (right click and select “Inspect”/”Inspect Element”/”View Source” from the menu) on this screen, open the console section, and try clicking in the date field and on the button. Do you get any errors? If so, please copy and paste them here or send a screenshot.

Thanks!

Jennifer

[Jennifer]

I also wanted to note that if you are referring to the front end form for ticket submission with Community Tickets, unfortunately custom ticket fields are not currently supported there. Sorry for the bad news!

[Jennifer]

Hi Andaiye,

Thanks for reaching out! I’m sorry this field isn’t showing up for you.

Could you please send me a screenshot of what you do see in the edit ticket section of the event edit screen, where the field should be? The first step in troubleshooting would be to test for conflicts with your theme and other plugins. If you could also share your system info with me, that would be helpful as well!

Thanks,

Jennifer

[Jennifer]

Hi Jason,

Thanks for reaching out!

I think the “Archives” text is coming from your theme, and the issue with the first title not being displayed may be related to a conflict as well. The HTML for the title is showing up on the page, and I did not see anything obvious that would cause it to be hidden. Can you try switching to a default theme (like Twenty Seventeen – you can do this under Appearance > Themes) and see if that solves either of these issues? If not, try testing for conflicts with other plugins as well.

Regarding the filter overlapping the header, I wasn’t able to recreate this on my end…can you send me screenshot of what you mean? Also, does this happen in multiple browsers?

Thanks,

Jennifer

[Jennifer]

Hi Ethan,

Thanks for reaching out!

The list view should show the current day’s events by default, provided the end time has not passed (meaning the event is still in progress). Can you verify that the timezone setting is correct under Settings > General > Timezone? If it’s off, that could be why the current day’s events are not showing up.

Let me know if that works!

[Jennifer]

Hi Christos,

Thanks for verifying that! We actually do have an internal ticket logged regarding users being able to manually import but having some automatic imports fail. Unfortunately I don’t have a timeline I can give you as to when it will be resolved, but I have linked this thread to our internal ticket so that you will be notified here as soon as we have an update. Could you please send a screenshot of what you are seeing when the import fails?

Thanks,

Jennifer

[Jennifer]

Hi Miguel,

Thanks for clarifying!

That snippet should display the author’s events, it’s just a matter of getting it the right author ID…for user-submitted events (with Community Events), the user who submits the event is the author for that event. How are your author directory pages set up? Are you using a plugin? Depending on that, you could tweak that code by pulling the ID for the author the page is for and giving that to the snippet.

Does that make sense? If you could give me some more specific information on how it’s set up, I’d be happy to take a look and see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Happy to help!

[Jennifer]

Hi Philipp,

It sounds like you only want the custom text to appear on single events and on the month view (not other views like map, list, etc.), so I changed the code to reflect this. Let me know if you would like it on other views as well.

I modified the code you sent…can you paste it into your functions.php file (your message said that you were putting it into your CSS editor – this will not work there).

I added “A”, “B”, “C”, and “D” to the comments so it is clearer which section is which. To change any of these blocks, just change the content after the word “echo” and between the single quotation marks.

A – Above the content on the calendar page (month view)

B – Below the content on the calendar page (month view)

C – Above the content on single pages

D – Below the content on single pages

I wanted to link to this page as well with some functions to check conditions that might be useful to you. Let me know if this works better for you!

// Text über/unter Ausstellungskalender (The Event Calendar)

function tribe_custom_content_before() {

if( ! tribe_is_community_edit_event_page() && ! tribe_is_community_my_events_page() ) {

//Before content (Month view) A
if( tribe_is_month() ) {
echo '

Ausstellungskalender

Finde hier Angaben zu Kunstausstellungen und Vernissagen einzelner Künstler oder Künstlergruppen, welche Bildern, Gemälden, Grafiken, Fotografien oder Skulpturen öffentlich ausstellen. Der Eintrag in den Ausstellungskalender ist kostenfrei und kann von Künstlern, Galerien, Kunstvereinen oder anderen Personen / Gemeinschaften vorgenommen werden. Neben einer Beschreibung können auch Bilder sowie Links zur jeweiligen Webseite eingetragen werden. Soldoona unterstützt Aktivitäten rund um Kunst.

';
}

//Before content (single event) C
if( is_single() ) {
echo '

Ausstellungskalender

Finde hier Angaben zu Kunstausstellungen und Vernissagen einzelner Künstler oder Künstlergruppen, welche Bildern, Gemälden, Grafiken, Fotografien oder Skulpturen öffentlich ausstellen. Der Eintrag in den Ausstellungskalender ist kostenfrei und kann von Künstlern, Galerien, Kunstvereinen oder anderen Personen / Gemeinschaften vorgenommen werden. Neben einer Beschreibung können auch Bilder sowie Links zur jeweiligen Webseite eingetragen werden. Soldoona unterstützt Aktivitäten rund um Kunst.

';
}

}

}
add_filter( 'tribe_events_before_html', 'tribe_custom_content_before' );

function tribe_custom_content_after() {

if( ! tribe_is_community_edit_event_page() && ! tribe_is_community_my_events_page() ) {

//After content (Month view) B
if( tribe_is_month() ) {
echo '

Fehlt im Ausstellungskalender deine Ausstellung?

Trage deine Ausstellung jetzt kostenlos im Kalender ein. Profitiere von:

• eineem kostenlosem Ausstellungseintrag
• einer Verlinkung zu deiner Ausstellungsinternetseite
• der Steigerung der Bekanntheit deiner Ausstellung
• der Steigerung der Besucher deiner Ausstellung
• einer Beschreibung deiner Ausstellung in Text und Bild
• einem jederzeit editierbaren Eintrag

Jetzt Ausstellung kostenlos eintragen

';
}

//After content (single event) D
if( is_single() ) {
echo '

Fehlt im Ausstellungskalender deine Ausstellung?

Trage deine Ausstellung jetzt kostenlos im Kalender ein. Profitiere von:

• eineem kostenlosem Ausstellungseintrag
• einer Verlinkung zu deiner Ausstellungsinternetseite
• der Steigerung der Bekanntheit deiner Ausstellung
• der Steigerung der Besucher deiner Ausstellung
• einer Beschreibung deiner Ausstellung in Text und Bild
• einem jederzeit editierbaren Eintrag

Jetzt Ausstellung kostenlos eintragen

';
}
}
}
add_filter( 'tribe_events_after_html', 'tribe_custom_content_after' );

[Jennifer]

Hi Carole,

Sorry for the delayed response, but I did check with the team – we haven’t had any other reports so far of this happening with the current versions. I’m not exactly sure what happened here, but as I mentioned before, it could be related to a conflict with something else on your site. If you’d like to try to fix it without using the snippet from the other post, we can start by looking for a conflict with your theme or other plugins.

Let me know if you find one, and I’ll be happy to help you get it resolved!

Thanks,

Jennifer

[Jennifer]

Hi Cesar,

It sounds like you’ve got this mostly figured out – great!

Regarding collecting the attendee info after the fields are set up, the fields will appear automatically for each attendee on the event page when someone goes to buy a ticket(s). Depending on the quantity they select, that number of fields will appear so that the information is entered for each attendee (see screenshot). Note that these are different from the name and contact info of the person placing the order. If you would like to collect all attendees names and emails, you can create custom fields for that.

Please also note that this occurs directly on the event page. The screenshot you sent is the checkout page, which is also collecting just the billing/contact information of the person placing the order so that the tickets can be paid for and sent out.

Is this not working for you? If not, can you please go to the event page, enter a quantity greater than 1 for the ticket, and see how many fields appear? Please also send a screenshot so that I can see if anything looks off.

Thanks!

Jennifer

[Jennifer]

Hi Lindsey,

Thanks for the clarification!

You might try using our new [tribe_event_inline] shortcode, which will let you embed specific single-event details onto a page…depending on how you have this setup, it might work for your email as well.

If not, some of our functions should work for you…tribe_get_start_date() for example. For info we don’t have a function for, you can use get_post_meta() or tribe_get_event_meta(). This article has some great info on the custom fields events have.

Let me know how it goes!

[Author]

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