[Jennifer]

Hi Miriam,

I wanted to give you an update on this issue: unfortunately the fix applied in the last release did not solve the issue for all of our users, but we are currently working on getting this resolved permanently. In the meantime, you can try adding a default date to the shortcode, which should help for the time being (for example [tribe_events view=”month” date=”2017-12″]).

This thread is still linked to our internal ticket, so we’ll let you know here as soon as we have an update. I’m sorry this wasn’t resolved the first time around, but we do appreciate your patience while we get this fixed!

[Jennifer]

I’m sorry it’s still not working for you! Thanks for sending the screenshot – could you also include a link to the page so that I can do some testing on my end? If you do not want to post it publicly, you can set the reply to private.

Michael, I’m sorry to hear that you’re running into this issue as well! Could you please open up a new thread, referencing this one, and we’ll be happy to help you out over there! Please make sure to share your system information with us when you start the new thread.

Thanks,

Jennifer

[Jennifer]

Hi Colm,

Under Events > Settings, you can find the key in the Licenses tab. It sounds like you were able to delete the key and disconnect your site? I’m glad that most of your imports are working again! Can you please send me a link to the last one that’s not working so that I can test it out on my end?

Thanks,

Jennifer

[Jennifer]

Hi Steven,

I’m sorry for the delay here, our forums have been a bit busier than usual lately! I’ll be happy to help you get this resolved. I tested this out on my end but was not able to recreate the issue, but I took a look at your site and see what you mean. Can you tell me how you’re displaying the events on that page? Are you using a shortcode, or did you set the events page to be your main page under Settings > Reading?

 

[Jennifer]

Hi Pablo,

I’m sorry it’s not working for you…can you try adding the following and see if this makes a difference? I tested this out on my end and was seeing the names and avatars:

$avatar_html ) { ?>

$attendee_obj ) {
if ( isset( $attendees[ $key ]['attendee_id'] ) && $attendee_id == $attendees[ $key ]['attendee_id'] ) {
$attendee_name = $attendees[ $key ]['purchaser_name'];
}
} ?>

• 
  
  
  
  
  
  

Let me know how it goes!

[Jennifer]

Hi Rochelle,

Thanks for reaching out!

Is the event recurring? If so, then the button will only show up on the first event by default. With recurring events, you can add tickets to the series as a whole, but it is currently not possible to add separate tickets to each date in a recurring event. I’m sorry for the bad news here! We are working on building out support for recurring tickets in the future – I would recommend casting your vote for the feature request here so that you can stay up to date as we make progress on this feature.

If you would still like the button to show up for each instance in the series, you can do this with a customization. Our themer’s guide is the place to start if you’d like to give this a shot! I’m sorry I don’t have a more straightforward solution for you at the moment, but please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

The single event page actually does not have a sidebar by default, but you could add one in…First, try adjusting the template settings under Events > Settings > Display. If your theme displays a sidebar by default, then this should get it to display on events pages as well. You could also add the sidebar into the template manually with get_sidebar, but some styling tweaks will likely be needed using this method. Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hi J,

I just checked on our internal ticket for this, and unfortunately I don’t have an update for you yet. It’s currently with the development team and needs to be scoped, coded, and tested before being included in a release. I’m sorry I can’t give you a more specific timeline, but as soon as we have an update, you’ll be notified here!

Thanks,

Jennifer

[Jennifer]

Hi Keith,

I’m not aware of any customizations that would be needed to get it to work with Yoast, but it is possible that some tweaking may be needed if there is a conflict…I would recommend testing it out with Yoast deactivated to verify that it is showing that way. Have you tried using the Events box in the settings as this user mentioned was working for them? If you have that option, it might be the simplest way to go! Let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Heidi,

I’m sorry the venue drop down stopped working for you! I just tested this out but was not able to recreate the issue on my end. Could you try running through these steps to see if there is a conflict with your theme or another plugin? If you don’t have a staging site already, the WP Staging plugin  will let you create a quick copy of your live site that you can use for testing (this way you can keep the older version on your live site until we can get this resolved).

Please let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Joseph,

Sure! You can create a new page and add a shortcode, which has several parameters that you can set to filter events. Alternatively, you can also use the tribe_get_events function, which provides a lot more options to specify which events you would like to display.

Let me know if that works for you and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Julia,

I’m sorry to hear that the recurring events aren’t working for you! The first step would be to rule out a conflict with your theme or another plugin by following these instructions. If you don’t have a staging site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing. I would also recommend running through these steps to see if that solves the “page not found” issue.

If not, could you please share your system information with me, as well as a link to an event this is happening with so that I can take a look?

Let me know what you find and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Kate,

Thanks for reaching out!

You can move the events to the top of the page by editing the template for the single venue page, found at wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php. You’ll want to copy/paste the following where you would like the events to display:




query_vars ); ?>

You’ll want to follow these instructions to copy the template into your child theme and edit it from there (instead of in the plugin files directly).

Changing the view is not quite so straightforward, but I would recommend taking a look at the tribe_venue_upcoming_events function found at /wp-content/plugins/events-calendar-pro/src/functions/template-tags/venue.php. We are limited in the amount of support that we can provide for customizations like this, but if you have any questions or get stuck with the code, please let me know! I’ll be happy to point you in the right direction.

Thanks,

Jennifer

[Jennifer]

Hi George,

You can definitely tweak the colors with CSS. We also have a free extension that you could download to “color-code” your events by category. I would recommend taking a look at this article as well.

I am not aware of a User Voice request that is currently open for this particular request, but feel free to open up a new one!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Perfect! I’m glad to hear that worked for you. I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any other questions!

Thanks,

Jennifer

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