[Jennifer]

I’m sorry to hear you’re running into this same issue Brian! Could you please open up a new thread referencing this one and share your system information with us so that we can help you figure out what’s going on?

Chris, thanks for sending that info! I tested out the form, but it let me complete it without any errors (see screenshot). Can you tell me which browser you’re using, and if possible, try testing this in a few different browsers and see if you’re still having the same issue in all of them?

[Jennifer]

Thanks Terry, I see what you mean now! You can set the number of events that you want to show per day in month view under Events > Settings > Display > Month view events per day. Keep in mind however that loading more events may impact performance on that page. If you need further assistance with this, please post this question in our Events Calendar PRO forum. We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict.

Thanks,

Jennifer

[Jennifer]

Hi Bethany,

Thanks for sending the screenshot!

Were you able to find anything in your conflict testing? Since this occurred after updating, it’s possible that the latest versions are conflicting with something else on your site. If you haven’t done this yet, please make sure that you have enabled WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue. Can you also check for Javascript errors on that page by right-clicking on the page, clicking “Inspect” and “Console”?

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Tim,

Thanks for reaching out!

To get the price to display on the next line, you could add the following CSS to the Custom CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-events-schedule .tribe-events-cost {
display: block;
}

To get the box on desktop view, you can add this:

.single-tribe_events .tribe-events-schedule {
background: #fafafa;
border: 1px solid #eee;
margin: 18px 0 8px;
padding: 12px;
}

This gives the same look as on mobile (see screenshot). Let me know if that helps and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Timmy,

I’m sorry the links aren’t working for you! One thing to note is that the organizers/venues do need to be published before the links will show up. Can you verify that they are actually published and not still saved as drafts?

Could you also share your system information with me, as well as a link to an event where this is happening?

Thanks,

Jennifer

[Jennifer]

Hi Zora,

Thanks for reaching out!

There is not currently an out of the box way to restrict certain fields on the backend, but you could do it with a customization. If you’d like to give it a shot, our themer’s guide is the place to start! We also have a list of recommended developers that you could contact if you would like to have the code done for you. Alternatively, you may also be able to find a third-party plugin that will let you disable certain fields based on roles. I did a quick search and found this one (but have not tested this out).

I’m sorry I don’t have a better answer for you, but I hope this helps get you started! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Shane,

I’m sorry you’re running into issues with month view…I took a look at your site, and it looks like the Tribe Bar that is typically displayed on the events page has been removed. Have you added any customizations to hide/remove it? If so, can you try adding it back and see if you are then able to change to month view? Can you also send me a screenshot of your settings under Events > Settings > Display > Enable event views?

To try and improve performance for month view, I would recommend taking a look at the following articles:

• Caching Basics
• Caching Month View Transients
• The Events Calendar Performance Considerations

Performance issues are typically caused by a variety of factors and may require several steps to see a difference, but the articles above have some good tips on ways that you can improve performance.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Matt,

Thanks for reaching out!

First, I do want to note that we are not able to assist with customizations like this per our forum guidelines. However, I took a look at your code and tested it out on my site…It looks like you’ve removed the section from the original example that would have included the main event on subsequent (recurring) event pages:

Your code (only echoes the children):
foreach ($children as $child) {
if($post->ID != $child->ID){ ?>




Original example:
$parent_title = get_the_title($parent); ?>

">

[Jennifer]

Hi Steven,

I’m glad to hear you were able to get this working, and thanks so much for sharing your code here! I’m sure it will be helpful to other users looking for something similar.

Since this has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new thread if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Pablo,

Sorry for the delay here, but I think I found the problem…if you’re adding this code to the single-events.php file, you’ll need to add this line:

<?php $attendees = Tribe__Tickets__Tickets::get_event_attendees( $event_id ); ?>

You can add it above this line:

<?php foreach ( $attendees_list as $attendee_id => $avatar_html ) { ?>

I tested this out in my single-event.php file and was getting the names…let me know if you get the same!

Thanks,

Jennifer

[Jennifer]

Perfect! I’ll go ahead and close out this thread, but please feel free to open a new one if you have any other questions!

[Jennifer]

Hi Ikka,

Can you try removing the license key from your staging site (we have some instructions on doing this here)? You can still use the plugin on your staging site, you will just need to update it manually by following these instructions.

Let me know if that fixes the error on your live site!

Thanks,

Jennifer

[Jennifer]

Hi Terry,

Thanks for reaching out!

Can you please send me a link to your calendar so that I can see exactly what you’re referring to? If you could also share your system info with me, that would be helpful as well.

Thanks,

Jennifer

[Jennifer]

Hi Priscilla,

I’m glad to hear you’re liking the plugins so far!

You can customize the templates to remove the cost (instructions on doing so here), or you could simply hide it with CSS:

.tribe-events-cost, .ticket-cost {
display: none !important;
}

Let me know how that works for you and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hola Antonio!

Yo he probado esto, pero el correo incluyen los PDFs ajuntos para mi. Me puede mandar su información de su sistema por favor? También, puede probar de conflictos con su tema y otros plugins?

Gracias,

Jennifer

[Author]

Posts