[Jennifer]

Hi Kevin,

Event Aggregator will let you import events from Facebook to your website, but there is not a way to export events from your website to Facebook. Eventbrite Tickets will let you publish events from your website to Eventbrite (and also bring them in from Eventbrite), but this same functionality is not currently available for Facebook.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Jason!

This is indeed possible with Event Tickets Plus, which will let you create custom fields for each ticket that will appear for each attendee. You can also set the fields to “required” if you want to make sure that they are filled in before the tickets are purchased.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Jeff,

I’m sorry that you’re running into these issues, but I’ll be happy to help you figure out what’s going on.

I took a look at your site, and from what I could tell, everything seems to be working correctly now – were you able to get this resolved?

If not, could you please send me some of the links that have stopped working? I clicked on the links in your top menu, but they were taking me to the correct category pages. Can you also tell me which plugin you updated when this happened and to + from what versions?

Thanks,

Jennifer

[Jennifer]

Hi Paul,

Thanks for reaching out!

There is not a way to do this out of the box, but you might be able to get this set up with some third-party WooCommerce extensions which allow you to bundle products like this. Since tickets are essentially WooCommerce simple products, they typically work pretty well with extensions like this, but you would need to test it out to make sure that you could get it working the way you need.

Alternatively, you could do a customization. If you’d like to give this a shot, our themer’s guide is the place to start! We also have a list of recommended developers that you could contact if you’d like to have the code done for you.

If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a better answer for you at the moment, but please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Ric,

Thanks for checking out our plugins!

The only out-of-the-box way to group events together and require that they all be purchased together would be to use the recurring events feature of Events Calendar Pro.

By default, events have a simple “Cost” field (entirely independent of any ticketing on the event) where you can manually enter a cost for the event. For this scenario, I would recommend using this to display the price per event, then adding a ticket to the series priced to include all dates. With recurring events, tickets are added to the series as a whole by default, so this ticket would not be for any one date in the series.

There are other methods of grouping events (such as categories), but there is no way to force users to purchase events from multiple categories at once. You could also look into some third-party extensions for grouping products, which generally work well with tickets – you would need to test these out though to make sure that you can get everything working the way you need.

If you require users to be logged in to purchase tickets, then they will be able to go back to their tickets later on your site. However, they will not be able to cancel them/get a refund themselves. You do have the ability to cancel/refund orders as an admin, so you could do this for them. This article has some more info on how this works. Regarding retaining a portion of the fee, how this works depends on the ecommerce platform that you choose (WooCommerce or Easy Digital Downloads), but both do allow partial refunds.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus and/or Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Perfect!

I’ll go ahead and close this out, but if you run into any other issues, please feel free to open up a new thread!

[Jennifer]

Great! If you do run into any issues, just let me know 🙂

[Jennifer]

Hi Tommy,

Try adding this as well:

#tribe-events-content #tribe-events-header {
display: block;
}

The header is currently set to display: none (see screenshot), which is keeping everything hidden. Be sure to clear out your cache as well to make sure that you are seeing the current version on the page.

Let me know if this works!

[Jennifer]

Hello,

The link should take you to your main events page – yoursite.com/events by default, or yoursite.com/custom-slug if you’ve changed the events slug under Events > Settings > Events URL slug. After changing this, you should flush your permalinks by going to Settings > Permalinks and clicking “Save”.

If your main events page isn’t working, then the first step would be to update to the current version (4.6.12) and then to run through these steps to test for any conflicts that might be occurring with your theme and other plugins.

Let me know what you find!

[Jennifer]

Hi Michelle,

You can remove/hide the “View As” box entirely (via CSS or PHP), or if you want to disable certain views (and thus remove them from the box), you can do so under Events > Settings > Display > Enable event views.

To add categories to the bar, you would need to do a customization. I would recommend taking a look at this article as a starting point, as well as our themer’s guide. We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

[Jennifer]

Hi David,

I’m sorry that you’re running into this issue…I took a look at your site, and the events in the widget have classes that have been added, and their display is set to none (see screenshot).

Try adding the following to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-mini-calendar-event.last {
display: initial;
}

Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hi Kelly,

It sounds like you created a page in the Pages section of your Dashboard with the “class-schedule” slug and also set the slug for the main events page to “class-schedule” under Events > Settings > General > Events URL slug. Since two pages on your site cannot have the same URL, the plugin will display the main events page instead of the page you created.

You can display both by changing the URL for one of them and then flushing your permalinks by going to Settings > Permalinks and clicking “Save”.

Can you give this a try and let me know if it works?

[Jennifer]

Hello,

Thanks for reaching out! If I understand how you have things set up, it sounds like you should be able to use categories and shortcodes to display the events separately…the [tribe_events] shortcode currently only supports one category argument. However, one thing you could do is to add the categories for internal events under one parent category and the categories for external events under another parent category. Then, you can add the parent category as the “category” argument in the shortcode, and all of the events with categories under that parent will be displayed. You can also set which view you would like the shortcode to display, so if you wanted to have different views for each calendar, you could do so.

I would also recommend taking a look at this article, which has some additional tips on making a “members-only” calendar, which might be helpful.

Please let me know if you have any questions or if I’ve misunderstood what you’re looking for!

[Jennifer]

Hi Ursula,

I’m sorry that you’re not happy with the tooltip formatting…you can change the height and styling of the tooltip by adding some CSS to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme.

To change the content, you would need to do a template override. Our themer’s guide has instructions on this, and the template can be found at wp-content/plugins/the-events-calendar/src/views/month/tooltip.php.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Megan,

Thanks for checking out Events Calendar Pro!

Pro actually extends The Events Calendar (it does not replace it). So, all of your existing events will be safe 🙂

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

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