[Jaime Marchwinski]

Hi Carsten,

Thanks for bringing this issue to our attention.

Unfortunately, I could reproduce the same issue on my end. I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

I will set this thread’s status as “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Glad you were able to get things fixed, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Thanks for your understanding.  We will let you know when a fix has become available for this issue.

[Jaime Marchwinski]

Hi Bhavesh,

Thanks so much for reaching out!

Can you try adding the following snippet to your theme’s functions.php file:
add_filter( 'tribe_get_cost', function( $cost ) {
return str_replace( 'Free - ', '', $cost );
} );

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Carsten,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Linda,

Thanks so much for reaching out!

Would you mind posting your issue in our premium forums?  I’m not finding a license attached to this email address, so I cannot assist you here with your issue.

Let me know if you have any other questions that I can assist with!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Hannes,

Thanks so much for reaching out again and for adding your vote to our feature request!

I’m going to go ahead and close out this thread for now, but feel free to open a new one with any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Pau,

Thanks so much for reaching out!

You can find your past events here: http://spainculturescience.co.uk/events/?tribe_event_display=past

You can create a link to this page and add it to a menu or something similar if you’d like that displayed.

As for restoring your previous events link, you can try the following snippet:

https://theeventscalendar.com/knowledgebase/add-nextprevious-links/

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Andrew,

Thanks so much for reaching out and for your interest in our products!

Although this functionality is not available out of the box, our products are highly customizable and this customization may be able to be achieved with some work on your part.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Steven,

Thanks so much for reaching out!

You can use the third-party plugin, Say What?, in order to modify the wording of the title.

Be sure to use the exact string that you’d like to change in order for it to work.

Let me know how that goes!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Hi Eemeli,

Thanks so much for reaching out!

As a first step, can you try removing your license key from Events < Licenses, and then add it back in and Save.

If that doesn’t work, could you please flush your transients using a plugin like Transients Manager or via server, using WP-CLI? You can flush all of your transients (WordPress will repopulate them as necessary), or just the one associated with our plugin: “tribe_aggregator_origins”.

Sometimes this transient caches the response from our server informing that your license is still not present/activated in your site, even though it is.

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Sonya,

Thanks so much for reaching out!

As a first step, can you try updating all of your Events Calendar related plugins to their most recent versions?

After doing so, you can create a new test event so that you can see if the functionality has returned.

Let me know how that goes!

Thanks,

Jaime

[Jaime Marchwinski]

Hi Deneen,

Since we have resolved this issue in another thread, I’m going to go ahead and close this duplicate thread.

Have a great weekend!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Brett,

Great, thanks for getting that to me.

Can you update all of your Events Calendar related plugins to their most recent versions, as a first step?

After doing so, can you create a new test ticket scenario where you delete an attendee and see if it works as expected?

Let me know how that goes!

 

Thanks,

Jaime

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