[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Joseph,

Unfortunately we cannot log in to your site per our Support Policy, but I will do my best to assist you here.

If you go to Events Settings < Help, do you see the system information there?

If so, you can copy and paste it from there.

Let me know!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Titus,

Okay, I understand now.

You can try altering this user-submitted snippet provided in the following forum thread:

https://theeventscalendar.com/support/forums/topic/limit-the-event-submission-date/

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/custom-development/ 

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Thanks for sharing!  We’ll let you know when a fix for this issue has become available.

[Jaime Marchwinski]

Hi Keith,

This issue is being addressed within Event Ticket Plus, which is why you are not seeing it there.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help (and thank you again Matthew!!), you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Signe,

Are you adding a widget to your theme?  If you switch to a default WordPress theme, like ‘Twentyseventeen’, do you still see the same notice and issue with the widget?

Let me know!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Martin,

Thanks so much for reaching out!

As a first troubleshooting step, can you try flushing your permalinks by going to Settings < Permalinks and Save Changes.  You will want to clear your browser and site cache as well after doing this.

After that, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

• A conflict with another plugin
• A conflict with your WordPress theme
• A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

• Make a backup of your database
• Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Rachael,

Thanks so much for reaching out!

As a first step I’d recommend taking a look at your stylesheets and page templates and see if altering these settings helps you to achieve the results that you are looking for:

https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/

It seems that you theme may be affecting the styling of your ticket box.  What were you looking to achieve?

I’d also recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Bart,

Thanks so much for reaching out!

Unfortunately we are currently aware of this issue and are working on a fix.

I will mark this thread as ‘Pending Fix’ so that this thread will be notified when a fix becomes available.

Thank you for your patience and understanding in this process.

Please let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Caroline,

Thanks so much for reaching out!

Would you mind sending the URL to the page where you’d like to add this organizer list?

Just to let you know, we are limited by our Support Policy in how much we can help with customizations, but I will try to point you in the right direction.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Titus,

Thanks so much for reaching out!

You can move older events to the trash automatically by changing the Move to trash events older than setting and the Permanently delete events older than setting.

You can read more about that here:

https://theeventscalendar.com/deleting-old-events/

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Rob,

Thanks so much for reaching out!

There is not an option to do this out of the box, however you can add the following snippet to your functions.php file to enable that functionality:

https://gist.github.com/skyshab/27ab9a828bcf41a597a46c66aeff376f

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Kimberly,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue on your site.

Can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual?

Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

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