Hi Rachael,
Thanks so much for reaching out!
As a first step I’d recommend taking a look at your stylesheets and page templates and see if altering these settings helps you to achieve the results that you are looking for:
https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/
It seems that you theme may be affecting the styling of your ticket box. What were you looking to achieve?
I’d also recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.
Let me know if that helps!
Thanks,
Jaime