[Hunter]

Hey Mike,

Welcome to the forums and thanks for reaching out 🙂

For future reference, please use the appropriate forum when posting rather than the Pre-Sales channel. This helps expedite the queue and allows us to respond faster.

With that said, or plugin is designed to handle many thousands of events. I do not see why it would be impossible to add/maintain that many events, but the speed/performance will be more related to your development environment, server setup, cloud integration, caching, etc. So I would say our plugin does fit the criteria you’re looking for, but the site performance is ultimately in your hands.

Depending on how you’re importing events, you should have the option to specify whether event maps are displayed or not. The relative postmeta meta_key is _EventShowMapLink – so as long as a 1 is entered, events should display the map properly.

Let me know if I’ve sufficiently answered your questions and enjoy the remainder of your week.

[Hunter]

Welcome to the forums, Keith!

Love the “Hugs not bugs” – I may steal this from you!

I’d be happy to help you out. Before I get to testing, can you confirm if the issue still arises when reverting back to the default WP theme and deactivating all plugins other than ours as outlined in the Testing for conflicts guide?

If the issue does still occur, reply back with the schedule of events you’re attempting to add and I’d be happy to investigate. Additionally, include your System Information as a private reply.

Thanks for choosing PRO and I look forward to getting this resolved.

Hugs not bugs (told you!) 🙂

[Hunter]

Hello Alex,

We meet again!

You may need to apply some specific CSS dependent upon the viewer’s screen size. We do our best to build responsiveness into our products, but a lot of it depends on your theme. For more information on responsive design, I encourage you to check out this page.

You can use “Inspect” by right-clicking your mouse to identify CSS classes and make changes accordingly. If you need more assistance, send over a link to an event you’re experiencing the issue on and I’ll try to lend a hand. Let me know how it goes and thanks again for reaching out!

[Hunter]

Hello Alex and welcome back 🙂

Can you copy/paste the following snippet and replace the code you provided in your functions.php file and let me know if events are sorting alphabetically in photo view. Please test the code using the default WP theme and only our plugins activated.

Let me know if it helps and thanks for choosing PRO!

add_filter( 'pre_get_posts', 'tribe_change_event_order', 99 );
function tribe_change_event_order( $query ) {
if ( tribe_is_past() || tribe_is_upcoming() || tribe_is_photo() ) {
$query->set( 'orderby', 'title' );
$query->set( 'order', 'ASC' );
}
return $query;
}

[Hunter]

Hello Torsten, (cool name by the way!)

Welcome back to the forums. I took a look at the screenshot provided and it appears you’re experiencing a theme conflict which extends beyond the scope of support we’re able to provide :-/ One way you can start to make edits is by right-clicking your mouse and opening “Inspect” – from here you can view any errors and identify any CSS changes that need to be made.

In regards to your second question: does the issue still arise when reviewing our Testing for conflicts guide? Also, please reply back with your System Information as a private reply. We had a similar bug to what you describe but recently released a fix for it. As long as you’re running the latest versions, you shouldn’t be experiencing the issue.

I wish I was able to provide more support but with the amount of themes available, we’re fairly limited. Keep me updated with your progress. Thanks for understanding and best of luck with the style customizations.

[Hunter]

Hey Stefan,

Welcome back to the forums. I took a look at the screenshots provided and it appears you’re experiencing a theme conflict which extends beyond the scope of support we’re able to provide :-/

Does the issue still arise when reviewing our Testing for conflicts? One way you can start to make edits is by right-clicking your mouse and opening “Inspect” – from here you can view any errors and identify any CSS changes that need to be made.

I wish I was able to provide more support but with the amount of themes available, we’re fairly limited. Thanks for understanding and best of luck with the style customizations.

[Hunter]

Hey Bill,

Can you confirm if you’ve reviewed our Testing for conflicts to ensure you’re not experiencing a theme and/or plugin conflict?

Additionally, before I get to testing, can you please send over the EB event you’re experiencing issues with and I’ll see if I can replicate the issue on my end? If you’d like you can send it over as a private reply.

Thanks for reaching out and I look forward to getting this issue resolved 🙂

[Hunter]

Hey Dan,

You’re the man! Thanks for assisting Pascal with these Divi conflicts. We couldn’t be more thankful and please let us know if there’s anything we can do to assist 🙂

[Hunter]

Hey Kelly,

Sorry to hear you’re still experiencing troubles. I just tested the issue on my local environment using the latest versions of our plugins and the default Twenty Sixteen theme but was unable to reproduce the issue.

Can you please confirm you’ve once again reviewed our Testing for conflicts to see if we’re possibly experiencing a theme and/or plugin conflict?

Let me know what you find and we’ll go from there. Thanks and I really do look forward to getting this addressed once and for all!

[Hunter]

Hey Susan,

After some discussion with my fellow support team members, we’ve decided to include this support thread to a few related bugs we’ve got logged in regards to the performance of our Filterbar plugin when viewing on smaller screen sizes.

I wish I had a clear-cut solution for you right now but unfortunately do not. Hang tight and keep an eye on your wp-admin and theeventscalendar.com/blog for update information. Thanks for choosing PRO and working with me on this issue. Have a good rest of your week!

[Hunter]

Welcome back,

To answer your first question, it doesn’t necessarily mean you need to reach out to your theme author (though it is an option), but more importantly it means you’re dealing with a theme conflict.

That’s a good start knowing where the conflict lies, now you just need to do a bit of investigating to see if you’re able to narrow down the exact source of conflict. One way is by right-clicking on your mouse and opening “Inspect” – from here you can identify any errors in the console and start working towards a resolution.

I wish I was able to provide a more concise answer but unfortunately, theme conflicts are out of our hands :-/ Best of luck and thank you so much again for the patience and willingness to work with us. Have a great day!

[Hunter]

Hello,

You can request a refund for the difference through our Contact page. Let me know if you’ve got any more questions 🙂

[Hunter]

Hello,

I believe we are on the same page as I was trying to describe the same thing to you; so that’s good!

I can’t give you an exact date, but I do want to assure you the functionality you describe is on our radar and set to be released in the very near future. Hang tight while we get the product ready for release and you’ll see it in your wp-admin and updates can also be found on theeventscalendar.com/blog.

Thank you so much while we worked towards a mutual understanding. Sometimes it can be difficult to communicate via text and I apologize if I made this a more difficult process than it should’ve been. Have a good one and thanks for choosing PRO 🙂

[Hunter]

Hey Marion,

Rest assured we’re hard at work on the update and thank you again for your continued patience. Have a great week!

[Hunter]

Hey Greg,

Welcome back. I see the validity in your logic behind the previous events order. If you’ve got a moment, it may be an idea worth mentioning via our UserVoice Feature Ideas if it hasn’t already.

To add navigation links above the list view content, you can do a template override as outlined in our Themer’s Guide. The file you’ll need to edit is /the-events-calendar/src/views/list/content.php. The navigation begins around line 52.

Let me know if this helps and best of luck with the customizations 🙂

[Author]

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