EventBrite Issue when modifying event in WordPress

[Bill]

A recent issue has popped up….

1 – we import an EB event into Tribe using Tribe’s import feature
2 – we add our content to the post in WordPress
3 – push it live. Seems to all go as normal up to this point.
4 – log back into the event in WordPress, make a text correction to the body copy, save/publish.
5 – EventBrite ticket window disappears, which forces us to have to go back into EB and get the widget code for manual placement.

Any idea what’s going wrong or how to fix???

[Hunter]

Hey Bill,

Can you confirm if you’ve reviewed our Testing for conflicts to ensure you’re not experiencing a theme and/or plugin conflict?

Additionally, before I get to testing, can you please send over the EB event you’re experiencing issues with and I’ll see if I can replicate the issue on my end? If you’d like you can send it over as a private reply.

Thanks for reaching out and I look forward to getting this issue resolved 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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