Hunter

Forum Replies Created

Viewing 15 posts - 2,956 through 2,970 (of 4,025 total)
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  • in reply to: Eventbrite error when saving/updating events #1130119
    Hunter
    Moderator

    This reply is private.

    in reply to: Ticket fieldset doesn't update #1130116
    Hunter
    Moderator

    Welcome back,

    I don’t see a screenshot included with your last response. Any way you can try again? Thanks 🙂

    in reply to: "Perform Import" loads a blank page #1130115
    Hunter
    Moderator

    This reply is private.

    in reply to: License key keeps disappearing #1130050
    Hunter
    Moderator

    This reply is private.

    in reply to: Monthly View #1130046
    Hunter
    Moderator

    This reply is private.

    in reply to: Recent Events behaving oddly #1129967
    Hunter
    Moderator

    This reply is private.

    in reply to: Events/Headlines not showing up in large calendar #1129965
    Hunter
    Moderator

    This reply is private.

    in reply to: Limit events at one location #1129610
    Hunter
    Moderator

    Hello again!

    I did a bit more investigating and found this snippet that should reduce the amount of events displayed on venue pages to 15. Try adding it to your theme’s functions.php file and let me know how it works out for you!

    add_filter( 'tribe_events_single_venue_posts_per_page', 'tribe_modify_single_venue_posts_per_page' );

    function tribe_modify_single_venue_posts_per_page( $amount ) {
    return 15;
    }

    Take care!

    in reply to: license key issues #1129608
    Hunter
    Moderator

    Hi Michelle!

    Thank you for choosing PRO and welcome to the support forums! Would you mind sharing your System Information as a private reply? Also, does the ‘Licenses’ tab appear when reviewing our Testing for conflicts guide?

    Let me know and we’ll take things from there. Have a good Tuesday and again, welcome to the PRO family.
    Cheers!

    in reply to: Limit events at one location #1129605
    Hunter
    Moderator

    Hello and welcome back,

    I did a quick check to see if I could find any examples of splitting up venue pages similar to as you limit events in Events > Settings > General but unfortunately came up empty-handed. This resource on ‘tribe_is_event_venue‘ may be of assistance to you. I wish I could be of more help but these types of requests are a bit outside what we’re able to cover per forum rules.

    In response to your second question, that type of feature is not available at this time, but is possible through customization. It might also be an idea worth adding to our UserVoice Feature Ideas 🙂

    in reply to: "Perform Import" loads a blank page #1129559
    Hunter
    Moderator

    Hello and thank you for reaching out 🙂

    Sorry to hear about the import issues. Does the screen still go blank when attempting to import a smaller number of events/items? I did a quick check of our logged bug reports and don’t see anything that relates to what you’re experiencing, so try splitting up the .csv file import file and see if that works.

    Thank you again and have a good rest of your day.
    Cheers!

    in reply to: Monthly View #1129551
    Hunter
    Moderator

    Hello Helen,

    Thank you for posting and sorry to see you back here under such circumstances. I know it’s a live site, but are you able to temporarily set ‘wp_debug’ to ‘true’ on your wp-config.php file and see if any errors display at the top of the page? If you see any, please screenshot it and send it to me.

    If you wouldn’t mind, can you also send over your System Information as a private reply?

    Thank you again and have a wonderful rest of your day.
    Cheers!

    in reply to: Visual Composer Grid Conflict #1129463
    Hunter
    Moderator

    Hello and welcome to the forums,

    Would you mind sending over links to pages/events displaying issues? I’d be happy to take a look and give it my best shot. I do want to point out that these types of conflicts are unfortunately outside the scope we’re able to support. I did a quick check on our logged bug reports and didn’t see anything pertaining to the Visual Composer.

    Do any errors display when you set ‘wp_debug’ to true? For information on how to do so, visit this link: http://codex.wordpress.org/Debugging_in_WordPress

    Keep me updated and thank you for reaching out. Enjoy the rest of your day.
    Cheers!

    in reply to: Organizer Use Saved showing regular posts #1129455
    Hunter
    Moderator

    Hey Dan,

    Sorry to hear about the issues! Doesn’t sound like much fun.

    I took a quick peek at your site and noticed the posts displaying rather than the organizers. Definitely strange behavior. Would you mind running through our Testing for conflicts guide to see if we can narrow down the exact source of conflict?

    Let me know and we’ll continue troubleshooting from there. Have a good Monday and thanks for reaching out.

    Cheers!

    Hunter
    Moderator

    Hi Jacqui,

    Thank you for your patience while we got to your thread. We typically try and answer threads within 24 hours, so thank you for understanding 🙂

    Sorry to hear about all the troubles. I would be more than happy to help! Our first step here is running through our Testing for conflicts guide to see if we can narrow down the exact source of conflict.

    The behavior you describe is not a known/logged bug, so my instinct tells me it’s either your theme or another plugin causing the blank white page. Keep me updated with your progress and thank you again for your patience.

    Cheers!

Viewing 15 posts - 2,956 through 2,970 (of 4,025 total)