[Hunter]

Hey Robyn!

We’re aware of the issue you’re experiencing. Try adding the following snippet to your theme’s functions.php file and let me know if the issue still occurs. I’ve linked this thread to the logged bug report, so keep your eye on theeventscalendar.com/blog and your wp-admin for maintenance release info.

/**
* Avoid a problem with Events Calendar PRO 4.2 which can inadvertently
* break oembeds.
*/
function undo_recurrence_oembed_logic() {
if ( ! class_exists( 'Tribe__Events__Pro__Main' ) ) return;

$pro_object = Tribe__Events__Pro__Main::instance();
$pro_callback = array( $pro_object, 'oembed_request_post_id_for_recurring_events' );

remove_filter( 'oembed_request_post_id', $pro_callback );
}

add_action( 'init', 'undo_recurrence_oembed_logic' );


[Hunter]

Hey Kevin,

Well done on running through all the steps I typically provide in these instances! I’d also like to point out that our plugins aren’t necessarily “bundled” with the Avada theme, rather the Avada authors chose to incorporate styling for users running both TEC/PRO and Avada.

I took a look at the link provided and experienced what you described. I’m not exactly sure as to why this issue is occurring. I was actually able to test and reproduce the issue on my local environment using the Avada theme, but these types of conflicts are unfortunately outside what we’re able to cover.

You might try contacting the Avada support team to see if they have any ideas as to why the shortcode output is disappearing. I wish I had a better answer for you but as previously mentioned, we’re limited in these instances. Thanks for understanding and enjoy your weekend.

Cheers!

[Hunter]

Hello and thank you for reaching out!

Unfortunately this type of customization is outside the scope we’re able to support. I did some quick ‘Googling’ myself (which shows different results to each user) and was unable to come up with anything more helpful than what you’ve provided.

This is definitely a great idea and I recommend visiting our UserVoice Feature Ideas to see if it’s been submitted already. If not, feel free to do so!

I wish I had a better answer but we’re limited on the amount of customizations we can provide due to the amount of requests we receive. Thank you for understanding and best of luck removing the RSVP functionality.

Cheers!

[Hunter]

Hi Suzie!

Thank you for choosing PRO and welcome to the forums 🙂

It appears you’re running into a known issue, but I can’t guarantee the solution below will alleviate the issue. Additionally, we test our plugins on a fresh WP install using the default WP themes and no additional plugins. Any conflicts with themes/plugins are ultimately up to you to resolve. I’ve attached this thread to the logged bug report for developers to reference while working on a solution.

Try adding the following snippet to your theme’s functions.php file and reply back with your findings. Take care and enjoy your Thursday!

/**
* Avoid a problem with Events Calendar PRO 4.2 which can inadvertently
* break oembeds.
*/
function undo_recurrence_oembed_logic() {
if ( ! class_exists( 'Tribe__Events__Pro__Main' ) ) return;

$pro_object = Tribe__Events__Pro__Main::instance();
$pro_callback = array( $pro_object, 'oembed_request_post_id_for_recurring_events' );

remove_filter( 'oembed_request_post_id', $pro_callback );
}

add_action( 'init', 'undo_recurrence_oembed_logic' );

[Hunter]

Hi and welcome to the forums!

I see in your first screenshot you’re running version 3.12.6 of PRO. Can you try updating to the latest version and see if the problem still occurs? Latest versions can be downloaded here. Also, can you send over your System Information as a private reply?

Have a good Thursday.
Cheers!

[Hunter]

Hey Fred!

I’d be happy to help out 🙂

I’m basically going to copy/paste Nico’s response here as I can’t think of a better way to put it! Here it is:

To modify RSVP tickets default and max quantities you’ll need to create a template override (as described in our Themer’s Guide) for the RSVP tickets form.

The file is located at:

wp-content/plugins/event-tickets/src/views/tickets/rsvp.php

Copy it over to:

wp-content/themes/your-theme/tribe-events/tickets/rsvp.php

Once the copy is in place, edit line 53:

<input type="number" class="tribe-ticket-quantity" min="0" max="<?php echo esc_attr( $ticket->remaining() ); ?>" name="quantity_<?php echo absint( $ticket->ID ); ?>" value="0">

Change the min, max and (default) value attributes to fit your needs ?

I can’t stress how valuable reading through the Themer’s Guide is, so please refer to that if you run into any troubles. Let me know if you need any further instruction!

Cheers!

[Hunter]

Manuela,

Thank you for purchasing the Filter Bar plugin! I promise it’s great when it’s working as designed 🙂

I attempted to visit the link but was prompted to enter a password, so please open that for public viewing or provide a password as a private reply and I’d be happy to take a look.

When you click the ‘View As’ dropdown and click a view, what happens? Does it go to the proper link or do nothing? Please be as thorough as possible in your reply. Lastly, can you confirm the issue still occurs when reviewing our Testing for conflicts guide?

I look forward to your response and have a great day.
Cheers!

[Hunter]

Hey Toni,

Welcome to the forums and thank you for choosing PRO! Can you send over screenshots of how you’re attempting to link the event page content to the custom URL? Include step-by-step instructions of what you’re trying to do and I’ll try my best to accommodate. Lastly, can you confirm if the issue still occurs when reviewing our Testing for conflicts guide?

Thanks again for choosing us for your events calendar needs and have a good Thursday.
Cheers!

[Hunter]

Hey Kevin,

Welcome back 🙂

I just did a quick check of our feature report logs and guess what?! We have it planned for development! I unfortunately can’t give you a concrete date, but rest assured we have taken notice of the feature and plan to build it into our plugins soon!

Stay tuned to your wp-admin and theeventscalendar.com/blog for feature release info and thank you for reaching out. Have a good upcoming weekend.

Cheers!

[Hunter]

Hi and welcome back!

The behavior you describe definitely doesn’t sound typical! Would you mind sending over your System Information as a private reply?

I can’t recall any other users experiencing this problem, so that info will be a good place to start. Thank you for reaching out and enjoy your Thursday.

Cheers!

[Hunter]

Hello and welcome to the forums 🙂

We have a Knowledgebase article ‘Using WordPress Export Tools to Migrate Events Content‘. Can you please review it to see if you followed the best practices for moving events from one site to another?

Additionally, does the issue still occur when reviewing our Testing for conflicts guide?

Lastly, please send over the System Information from your live site as a private reply.

Cheers!

[Hunter]

Thank you for the update and I’m happy to hear you’ve resolved the conflict. I’ll close this thread out but feel free to create a new one if anything comes up. Take care.

Cheers!

[Hunter]

Awesome! Thank you for the update and I’m glad to hear you got the conflict resolved. I’ll close this thread out but feel free to create a new one if anything comes up. Take care.

Cheers!

[Hunter]

Hey Beth,

At the top of the details.php file, it provides the structure you’ll need so the template is read: [your-theme]/tribe-events/modules/meta/details.php.

Let me know if you’re able to get it working properly 🙂

[Hunter]

Welcome back,

Can you try adding ‘!important‘ to the end of the line of CSS you’re editing? For example, if I were adjusting the ‘top’ CSS and marking it ‘!important!, it would look like this:

#tribe_events_filters_wrapper h3 span {
display: inline-block;
margin-right: 2px;
position: absolute;
position: relative;
right: 0;
top: -5px !important;
width: 12px;
}

Try that out and let me know if it helps.

[Author]

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