[Hunter]

Hey Mike,

Welcome back and thanks for reaching out. You can customize the tooltip to your heart’s content by creating a custom template override as outlined in our Themer’s Guide. The specific file you’ll need to locate is /the-events-calendar/src/views/month/tooltip.php.

It’s also worth noting the description at the top of tooltip.php.

Please see single-event.php in this directory for detailed instructions on how to use and modify these templates.

Locate /the-events-calendar/src/views/month/single-event.php for more info. This KB article on Featured Images may be of use, too. Best of luck with the customization and thanks again. Cheers!

[Hunter]

Hi and thanks for reaching out 🙂

I took this thread because I am the support member who took the thread you linked to in your post and I want to make sure we get ahead of a bug if there is one confirmed. As I asked that user, would you mind reviewing our Testing for conflicts guide and report back with your findings? Thank you for understanding and have a great night.

Cheers!

[Hunter]

Welcome back,

You refer to version ‘2.0.x’ and ‘3.12.x’, but your System Info shows 4.2.x (i.e. recent versions) for visityanktonsd.com.

• What site are you talking about with the 2.0.x and 3.12.x issues?
• Can you share System Info for that specific site? I know you have described version numbers, but the full System Info would be helpful in providing us a more detailed picture of your site for investigating.
• How many events do you have on your site, in your estimation? Hundreds per week, for example? Only one a day? Many thousands per month?

Thanks for the update and have a great evening.

[Hunter]

Hi and sorry to hear about the troublesome widget. Before we proceed, can you review our Testing for conflicts guide and reply back with the results?

Thanks and enjoy the rest of your evening!

[Hunter]

Hello 🙂

Thank you for sending over the System Information. Can you please try reproducing the issue after reviewing our Testing for conflicts guide and reply back with the results? We’ll continue investigating once we know if you’re experiencing a theme and/or plugin conflict. Thanks again and have a good evening.

Cheers!

[Hunter]

Hello,

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a PRO license, you can log into your account and get assistance through the PRO forums.

Thanks for understanding and good luck resolving your issue. Have a good day!

[Hunter]

Hey Jake,

The WordPress menu and icon are more related to the core WordPress installation, so you might want to take a look at a plugin in the repository such as Custom Admin Bar, though I can’t attest to it’s reliability/functionality as I’ve never used it.

Sorry we can’t be of more assistance here and thanks for understanding. Best of luck and have a great evening. Cheers!

[Hunter]

Hi Allison,

I’d be happy to point you in the right direction! I’m a little confused as to which file you’d like to add the sidebar to, but I’ll answer both questions I think you’re asking and you let me know if either are correct.

To add a sidebar to your events list template, you would need to overwrite /the-events-calendar/src/views/list.php. To overwrite your single events pages, you would customize /the-events-calendar/src/views/single-event.php.

As always, our Themer’s Guide is a great resource for these instances. Let me know if this helps and best of luck with the customizations. Cheers!

[Hunter]

Hi 🙂

Try adding the following snippet to the bottom of your theme’s functions.php file. Adjust the ’60’ value to whatever you’d like. Let me know how it goes and thanks for reaching out. Cheers!

add_filter( 'excerpt_length', 'tribe_excerpt_length' );
function tribe_excerpt_length() {
return '60';
}

[Hunter]

Well, hello everybody!

Thank you all for chiming in 🙂

To Lea, would you mind opening a new thread in the future? As relevant as the topics are, it actually helps in the long run if you individually create new topics on your issues/questions. While I have you here, I can confirm the CSS code provided by John above (thank you sir!) is the best way to go about hiding/removing the ticket stock from displaying to your users. This is a handy plugin that can help add CSS. The plugin appears to be well-maintained and has an excellent rating. Give it a shot and let me know how it goes!

To kastanjelaan13, take the above info and apply it to your situation as well. Please let me know if you’re able to successfully hide the ticket stock from being displayed.

Lastly, we are always working to “wow” our customers, so please take a moment and voice your opinion on our plugin(s) via our UserVoice Feature Ideas. Thanks again to you all and please let me know if you have any more questions. Cheers!

[Hunter]

Hi, Joanna 🙂

Welcome to the premium support forums and thank you for reaching out! While theme customizations typically extend beyond what we’re able to cover here, I’ll do my best to provide helpful assistance. Have you tried different options found under Events > Settings > Display? Another useful tip is using your ‘Inspect’ tool as shown in this YouTube Video.

Our New User Primer does a great job of breaking down how our plugin handles styles, from “grabbing” theme from your theme (Full Style) to giving you a nearly blank slate (Skeleton Style).

I hope this helps and please keep me updated with your progress. Thanks again and have a great evening. Cheers!

[Hunter]

Hey Will,

Sorry to hear about the issues and thanks for reaching out. Before we go too much further, can you confirm whether you’ve reviewed our Testing for conflicts guide to see if you can reproduce the issues/errors? I understand you restored everything back to where it was working, but we’ll need to start from square one.

Let me know how the testing goes and thanks again. Enjoy the rest of your night 🙂

[Hunter]

Glad you got it worked out and thanks a bunch for the update. Feel free to create a new thread if you come across any more conflicts or concerns. Take care and enjoy the upcoming weekend 🙂

[Hunter]

Thomas,

We’ve got an article geared to help users update manually. But if that article isn’t helpful, you can deactivate and delete the outdated version and upload the newest version manually without losing any data. I always recommend backing up before performing these types of tasks.

Let me know if this helps and how things go. Take care and enjoy the day. Cheers!

[Hunter]

Hello 🙂

Glad to hear you were able to reproduce the issue and thank you for the update. Were you able to update to the latest versions and run through the Testing for conflicts guide again to see if you could yet again reproduce the issue? And were you able to update the Google Maps API Key as recommended in my previous response?

I feel these two issues (not being updated to the latest version) and the API key could be contributing factors, though we’ll know what the results are for certainty once you can review the Testing for conflicts guide.

Thanks again for the update and take care. Cheers!

[Author]

Posts