George

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  • in reply to: Using TEC with cache plugins #1208198
    George
    Participant

    Glad to hear it, Mike! Thanks for the update.

    I’ll close this thread for now, but feel free to open a new thread any time if other issues or questions arise.

    Best of luck with your site in the meantime! 😀

    — George

    in reply to: Can you filter imported events for the event aggregator #1208196
    George
    Participant

    Glad to hear it Rob!

    Open a new thread any time if other issues or questions arise. Best of luck with your project in the meantime.

    Cheers,
    George

    in reply to: Event List with tags #1207922
    George
    Participant

    Hi Bradley,

    Adding such information is possible, but not “out of the box”—custom code would be needed.

    We unfortunately cannot help with custom code, even for customers with licenses, as you can read about here → https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    So to implement the features you describe, you would have to write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

    Sorry to disappoint! Best of luck with your customizations.

    — George

    in reply to: Events Calendar Pro License #1207918
    George
    Participant

    Hey @Christina,

    I’m sorry to hear about this! This Knowledgebase article of ours may help you sort out the license key “out of installs” stuff → https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/

    Let us know if it helps!


    Also, I went directly to the site to make the license purchase instead of clicking on renew. Could this have something to do with it? Can I receive the discounted renewal rate as well?

    I see only one license key in your account which was purchased today, December 19, 2016 — so, there are no existing license tied to your account which would be “renewed”. If you have another license key, can you please copy and paste the full text of that license key in your forum reply? I will look it up—perhaps it’s tied to a different account on this site. (⚠️ Please make sure you check the “set as private reply” button on your reply so that your license key is only visible to you and us on the support team, and not the general public!)

    Thanks,
    George

    in reply to: creating event from another plugin #1207911
    George
    Participant

    Hey Rich,

    Thanks for reaching out. There’s not a singular action call, per se, but there is an API for basic CRUD operations for events baked into The Events Calendar.

    Community Events and other add-ons of ours use this API, and it’s meant to be used by third-party or “separate” pieces of software, so you can totally use it yourself to CRUD events.

    The API’s methods belong to a class called Tribe__Events__API, which you can find in this file within The Events Calendar:

    the-events-calendar/src/Tribe/API.php

    There are also some shorthand functions like tribe_create_event() which use this API—you can find these functions in this file within The Events Calendar:

    the-events-calendar/src/functions/advanced-functions/event.php

    ☝️ I hope this information helps! We’re not able to help with actual custom coding, but please let me know if there’s anything else I can help clarify or try to help with.

    Sincerely,
    George

    in reply to: Can you filter imported events for the event aggregator #1207910
    George
    Participant

    Hey Rob,

    Sure thing — Filter Bar will indeed work with those events. What happens is that it just filters whatever is on your events calendar, so whether the events themselves are imported from Aggregator, or created in the wp-admin manually, or imported from Eventbrite.com, whatever, once they show up on the events calendar itself, they are “filterable”.

    Check out our demo site here to see the Filter Bar in action! ? http://wpshindig.com/events/

    ☝️ Just click “Show Filters” there on that page, and it’ll reveal a box titled “Narrow your results” which is the box that the Filter Bar add-on adds to event calendars.


    You mention this in your reply:

    We’d likely use Google Calendars to import data. It will be important to be able to filter according to these fields:

    I will address each details you specify as follows:

    -city

    YES — As long as the venue of the event is specified with a valid address, users should be able to filter by the city name and/or zip code, and it will filter the calendar to only show events that are occurring in that locale.

    -consultant name/company name

    MAYBE — This depends on how the “consultant name/company name” are associated with events. It sounds like these would work well as “Organizers” for events—if so, then YES, once these events are imported and the “consultant name/company name” is used as the Organizers for the events, folks can filter by Organizer and specify a “consultant name/company name” to filter by.

    -type of offering

    MAYBE — I’m not quite certain what you mean here. If you mean a meta field, then it may not be filterable without custom coding. However, if different offerings can just use different Event Categories or Event Tags, then YES, you can filter by category of event or tag

    I hope this helps!
    George

    in reply to: Can you filter imported events for the event aggregator #1207897
    George
    Participant

    Hey Rob,

    Thanks for reaching out.

    Event Aggregator itself does not offer any filtering abilities; we do, however, make another premium add-on for The Events Calendar called “Filter Bar” which does allow for extensive filtering. You can filter by the city, event organizer, event venue, and other criteria.

    You can learn more about Filter Bar here ? https://theeventscalendar.com/product/wordpress-events-filterbar/

    Please let me know if there are any other issues or questions I can try to help with.

    Sincerely,
    George

    in reply to: Using TEC with cache plugins #1207828
    George
    Participant

    Thanks for your patience here, Mike. As Brook mentioned, along with my own input, we’ve got a lot of folks using W3TC with our plugins so it should be possible here…

    Your last update was as follows:

    I’ll look into specific uninstall instructions, although I fear something else is at play.

    ☝️ Keep us posted on whether you’re able to find more complete uninstall instructions and if you’re able to make any headway on these issues.

    If not, and issues persist regardless, then you may want to contact your web host for some insight into these issues. It’s possible they have their own server-side configurations that are interacting with the caching plugins in a problematic way here, or they may just be able to better identify the problem from their end based on things like your site’s .htaccess file and other server configuration info.

    in reply to: ICS Import displays incorrect "End Time" #1207817
    George
    Participant

    ☝️ Thanks for posting this while I was out-of-office, Nico!

    Julie, I hope the updates help to resolve your issues. If they don’t, and issues persist, open a new thread and we’ll respond to it promptly!

    Thank you for your patience here.

    Sincerely,
    George

    George
    Participant

    Okay, thanks for sharing this information @

    I do believe the core problem here is a mismatch of settings, because you mention in your first reply that you’ve set up HTTPS, but you listed your site domain name as http://ostfoldmuseene.no (without HTTPS, in other words).

    Do you have a site administrator you can contact to try and make the changes I recommended in the thread you linked to? If so, please request that they ensure the site settings are properly configured for sitewide HTTPS.

    You may also be able to ask your web host to assist in assuring HTTPS is properly configured throughout your site.

    Let us know if either thing is possible, and if ensuring proper configuration as described in the thread you linked to helps at all!
    George

    George
    Participant

    ↑ Thanks for posting this while I was out-of-office, Nico—we’ve indeed pushed some fixes that hopefully resolve your problems, Chris!

    If things are still not working, Chris, open a new thread (feel free to link back to this one for context/reference) and we will respond to that promptly.

    Cheers, and thanks for your patience!
    George

    in reply to: Barcode instead of QR #1207782
    George
    Participant

    Thanks for sharing that, Troels! Implementing a custom font is indeed something would require a good deal of custom coding, but as you mention, it may work well if implemented correctly.

    Best of luck with your project!

    Cheers,
    George

    in reply to: 2 idears #1207766
    George
    Participant

    Thanks for posting that, Sally!

    Definitely vote up the idea on UserVoice and leave comments there if you have further details you’d like to add.

    Cheers!
    George

    George
    Participant

    Awesome solution, Nick! Thanks for sharing it, too!

    Cheers,
    George

    George
    Participant

    This reply is private.

Viewing 15 posts - 1,456 through 1,470 (of 10,499 total)