Can't Create Recurrence Rules

[W David Bayless]

For some reason, I can no longer create recurrence rules. That is, when I click the “Add Another Rule” button, nothing happens. This is a big problem for our users!

[George]

Hey @W David,

Sorry to hear this!

This sounds like it’s related to another bug we’re currently working hard on fixing—to help determine if so, can you head to your site’s wp-admin and to Settings → General?

Once there, take a look at the WordPress URL and Site URL options. Your site says it is at http://bssef.com, but the value for these options appears to be https://bssef.com

If you remove the “s” so that instead of https:// it’s just http:// does anything improve?

So, for both of those options, change this:

Home

To this:

Home

☝️ Once you do this, do the issues persist there with the recurrence fields?

Thanks,
George

[W David Bayless]

George:

Thanks for the lightning-fast response!

Changing the WordPress URL options to http://bssef.com did not work. However, changing both to https://bssef.com did work. Once I made the latter change, I was once again able to access the event recurrence rules.

Thanks!

Dave

[George]

Glad to hear it, Dave!

As noted, there’s a bug we’re working on that does affect this stuff, so stay tuned to the next products releases—it should help with these sorts of issues.

Best of luck with your project in the meantime!

Open a new thread any time if other issues or questions arise.

Sincerely,
George

[George]

Hello!

I wanted to share that we’ve just published The Events Calendar 4.3.5, which includes some fixes to our plugin JavaScript and asset loading. These fixes should help address some of the problems reported here.

You can learn more about the release on this page → https://theeventscalendar.com/maintenance-release-the-events-calendar-4-3-5-event-tickets-4-3-5-and-premium-plugins/

Cheers!
George

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