George

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Viewing 15 posts - 9,751 through 9,765 (of 10,499 total)
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  • in reply to: Page Title on main events page #955074
    George
    Participant

    Hey Dorothy,

    No worries! Thanks for coming back with an update – I’m glad you’ve pulled off the first part of this, by hiding the extra titles, but getting just one of the them to show is indeed a bit tricky.

    Did you try the exact CSS I shared above earlier in the thread? It worked well for accomplishing both of these things for me when I visited your site to test out a solution.

    Let me know if that exact CSS I shared helps – if not, can you leave the CSS at the bottom of your theme’s style.css and let us know when you’ve done this? I’ll take another look at the page and see what’s going on.

    Thanks!

    in reply to: What about featured video? #955068
    George
    Participant

    Nice! That’s a great set of steps for sure 🙂

    Best of luck with your site Vladimir!

    Cheers,
    George

    in reply to: Default Venue Country #955059
    George
    Participant

    Thanks for being so cool about this Jonny, it means a lot and I promise if you ever post in these forums again you will not face such an awful delay in response times!

    Now, on to editing the code: This is fortunately a core customization that, while not technically recommended – and something that will be overwritten the next time you update the plugin – is quite simple.

    If you look for the TribeViewHelpers class in /the-events-calendar/lib – notice how this is not community events itself, but the core plugin – you should find a method in this core class called constructCountries().

    Should look something like this → https://cloudup.com/crRE-SHfREt

    All you have to do here is edit that $countries array – if you just want United Kingdom to be the first element there, but leave everything else intact, you can just go down the list until you find the item for United Kingdom, which looks like this:

    
    "GB" => __( "United Kingdom", 'tribe-events-calendar' ),
    

    And move it above the listing for the United States.

    If you want to go further and get rid of most of the other countries listed there, you can just delete them and keep the items you want.

    Save the file, and when you head back to the community events submission page, or any other country-selection field on your site, the changes you made should be reflected there.

    I hope this helps!

    Cheers Jonny

    in reply to: Event missing after update #954925
    George
    Participant

    Hey Thierry,

    When you mention “The update”, can you specify what exact thing you updated on your site?

    Also, would you be able to run through the troubleshooting steps we have outlined here, and see if these steps affect this behavior at all? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Thank you!
    George

    in reply to: Search and Month Links not working properly #954924
    George
    Participant

    Hey Preston,

    Sorry you’ve run into trouble here – it’s a bit troubling to hear that simply changing some theme options affected this behavior, though, as that indicates that your theme could be conflicting with things here. I think the best way to test this to be sure, and to try and narrow down the true culprit for this problem, would be to run through the troubleshooting steps we have outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    If you run through these steps, check on the links after each step along the way, and let us know what you find. It may seem tedious, but it’s a faster process than it might seem, and it can be incredibly valuable in revealing conflicts – or, at least, ruling them out, which is very helpful too.

    Let us know what you find Preston!

    Thanks,
    George

    in reply to: Recurring Events not showing all events #954922
    George
    Participant

    Hey Brad,

    Sorry about your troubles here – I’m curious, what are your recurrence-related options set to in the “General Settings” section of the Events > Settings page in your admin? I took a screenshot of these options for reference → https://cloudup.com/cm4ew3kb3UE

    Does changing these options affect the display of recurring events at all?

    Thanks!
    George

    in reply to: Tickets for Today's Event Not Displaying on Front End #954920
    George
    Participant

    Hey Nathan,

    I’m really sorry you ran into this problem on the day of the event! And sorry about the timing of it too – over the weekend, when our support responses are a bit slow.

    One thing I’m curious about here, before potential conflicts, is simply if your tickets for this event happened to have an “End Sale” date & time that has passed? Here’s where you can see this in the admin for an event → https://cloudup.com/ccc2_8Up_wS

    It may have been set automatically while you were creating the tickets, leaving “End Sale” feature to kick in right on the morning of the event – this feature indeed removes any “Add to Cart” functionality for tickets, so it might be the culprit here.

    Let us know what you find!

    George

    in reply to: Attendees Export CSV – Custom Fields #954918
    George
    Participant

    Hey Chris,

    While adding custom fields to an export CSV of Attendees is still something that would require custom coding, at this time, there are some filters and actions you can use to pretty thoroughly customize the actual columns on the Attendees page, and that can be quite useful.

    An example of one such customization is one I did recently, in fact, where we helped a customer tweak the columns so that they listed the attendees’ phone number. Check that out here if you’re curious → https://theeventscalendar.com/support/forums/topic/add-attendee-telephone-number-to-attendee-list/

    Another note is that the Attendees list uses the WP_List_Table class, something built right into WordPress itself, so if you research things about tweaking that class, you will by extension learn a ton of ways to tweak the Attendees list within our plugins’ admin screens.

    I hope some of this info is helpful here – let us know what you think!

    George

    in reply to: Navigation not listing current page for Events page #954915
    George
    Participant

    Hi Kyle,

    When I went to your Calendar page, the “Events” nav item was highlighted for me, as shown in this screenshot → https://cloudup.com/cg5YmZCdRzY

    Are the things I’m describing and that are in that screenshot the things you mean? If not, what specific pages are you on where the menu item is not highlighting, and what specific menu item should be highlighted when the user is on these pages?

    Sorry for any misunderstanding on my part here, just want to make sure we understand your exact issue so we can best help you out!

    Thanks,
    George

    in reply to: Problem with the map #954913
    George
    Participant

    Hello,

    What browser or browsers are you using when you view the page and the maps don’t show for you?

    I visited your links in Firefox on a Mac and the maps all show up for me → https://cloudup.com/caKoKiLt8zf

    in reply to: Background problems #954912
    George
    Participant

    Hey Dirk,

    Glad to hear your issues are fixed! I’ve gone ahead and closed this ticket for now, but if other issues or questions arise, come back and open a new ticket any time.

    Cheers!
    George

    in reply to: Background problems #954911
    George
    Participant

    Hi Elizabeth,

    Your issue is a bit different than Dirk’s here, and since Dirk’s issue is resolved, I will close up this ticket. Can you open a new ticket with a description of your issue, and also possibly some screenshots of the exact difference you notice between Firefox/IE and Chrome? I checked out both of your links in different browsers and was not able to spot a difference in style in Chrome compared to any other browser.

    Thanks!
    George

    in reply to: Check-in for Tickets #954907
    George
    Participant

    Sounds good Jonathan! Stay tuned to updates!

    Cheers,
    George

    in reply to: K appearing before day names #954906
    George
    Participant

    Hey René,

    I’m glad removing the K helps – there is not an error in the field, as far as I’ve been able to test, because characters like @, -, +, &, and even random letters like K are allowed, and are supposed to be.

    Basically, any letter that is a valid PHP Date parameter will be processed as a date symbol. These symbols are all here, if you’re curious → http://php.net/manual/en/function.date.php

    So any symbol other than those is just left as-is, including other letters.

    I’m glad you resolved your issue here! I’ll close up the ticket for now, but if other issues or questions arise, come back and open a new ticket at any time 🙂

    Cheers,
    George

    George
    Participant

    Hey Preston,

    Thanks for the update here, definitely do indeed stay tuned to Events Calendar PRO updates because better shortcode support is something we’re quite interested in.

    Go make your voice heard on UserVoice! 🙂 We take the feedback there seriously and appreciate you taking the time to share your thoughts there. If one user is vocal about an issue or a feature they’d find useful, then usually there are dozens more who want the same thing but don’t speak up.

    Thanks Preston, best of luck with your project!

    George

Viewing 15 posts - 9,751 through 9,765 (of 10,499 total)