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Support Droid.
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April 10, 2015 at 5:10 am #954541
charrame
ParticipantHi,
Since the update, the events dont show the map.
thanks
April 10, 2015 at 5:11 am #954542charrame
ParticipantThis reply is private.
April 11, 2015 at 6:29 am #954785George
ParticipantHi Adrian,
Sorry about your troubles here.
In your post, you mention “since the update” – do you mean an update to Events Calendar or Events Calendar PRO? Or to WordPress itself? Let us know.
Also, I went to your site and tried to see the Map page, but it wasn’t listed in the Tribe Bar, and I couldn’t get to it via URL. Can you share a link to the Map event view on your site?
Or, if this is the problem itself, and you can’t access the Map View page, then head to your site’s Events Settings pages and go to the “Display” tab. Head to the “Enable event views” option and make sure “Map” is checked, like in this screenshot → https://cloudup.com/c6TR9fYJf_a
Let us know if this helps, or if you can share a link to your site’s Map View page.
Thanks!
GeorgeApril 12, 2015 at 4:32 am #954862charrame
ParticipantThis reply is private.
April 12, 2015 at 1:20 pm #954913George
ParticipantHello,
What browser or browsers are you using when you view the page and the maps don’t show for you?
I visited your links in Firefox on a Mac and the maps all show up for me → https://cloudup.com/caKoKiLt8zf
April 13, 2015 at 12:33 am #954958charrame
ParticipantThis reply is private.
April 13, 2015 at 9:14 am #955087George
ParticipantHello,
Unfortunately the best step I can think of from here would be to run through the troubleshooting steps we have outlined in our “Testing for Conflicts” article – would you be able to run through these steps and let us know what you find?
Also, how are you hosting your website? Is it on a shared host that you’re paying monthly for? A private or self-hosted server? Etc.
Thanks,
GeorgeJuly 7, 2015 at 6:31 am #984009Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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