George

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Viewing 15 posts - 7,411 through 7,425 (of 10,499 total)
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  • in reply to: End of Day Cutoff is extending all-day events an extra day #1015538
    George
    Participant

    Hey @Graphic,

    I’m really sorry to hear about this – this unfortunately sounds like a bug in our code.

    To help with investigating that, can you share your “System Information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also, out of curiosity, what prompted you to extend the end-of-day cutoff to 3am? Also, can you try setting it to 2am, and then try 1am – in each case, take a look at this issue some more. Does it persist?

    Thank you!
    George

    George
    Participant

    Hey @Graphic,

    There is unfortunately not a way to do this in bulk at this time 🙁

    Sorry to disappoint!

    Let me know if there’s anything else I can help with.

    – George

    in reply to: Issue with date #1015534
    George
    Participant

    Hey Lara,

    Is your issue with Geoff this one? → http://theeventscalendar.com/support/forums/topic/events-list-duration-format/

    If so, it is still an open thread and I’d recommend that you post followup questions and concerns there. We do not offer phone support at this time.

    Also, for what it’s worth, this code snippet that Geoff wrote and recommend does make the date format match what you described:

    https://gist.github.com/geoffgraham/08d4957f1417a9a60aaa

    I hope that helps!

    I will close this thread so that your conversation can stay in the other thread with Geoff, which should help keep things organized and help us help you most efficiently.

    Cheers!
    George

    in reply to: Urgent help needed – TEC timing out website #1015532
    George
    Participant

    Hey Matthew,

    I’m really sorry to hear about all of this. I’m curious: how many events do you have on your site?

    in reply to: Remove fields from default event submission form #1015530
    George
    Participant

    Hi! I’m totally new to ECP and I’d need a little help with customising the plugin.

    Hey Rauno,

    We unfortunately cannot offer any support for customizations.

    How is it possible to remove certain fields form the default “Add new event” submission form? There are some fields that are not relevant to me, like Postal Code and Country under “Locations”, also some fields under “Organizers” are not needed. How do I remove them?

    While it’s true that we don’t support customizations here, in general you can achieve what you describe here by writing custom CSS in your theme, and then having this CSS load in the admin.

    Also, I’d like to create a front-end submission form – is this achievable with any extra add-ons?

    We have an add-on called “Community Events” that does just this; it adds a front-end submission form for events. Check out its official page on our site for more information! → https://theeventscalendar.com/product/wordpress-community-events/

    — George

    George
    Participant

    Hey Julie!

    We have a “New User Primer” here that I think would be very helpful for you → https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    Check that out and give it a good, solid read.

    If you want to jump ahead and just get to the part about creating events, specifically, you can head to this article:

    Creating Events

    Cheers!
    George

    in reply to: Feeds and Repeateable Items #1015527
    George
    Participant

    Hey Armando!

    The answer to your first, second, and third questions are all “Yes” – if you have more specific follow-up questions based on this, let me know.

    4- Is there shortcode or loop I can use to display upcoming events on a home page?

    This is another “yes” – if you have Events Calendar Pro, there is a shortcode that renders an interface exactly like the upcoming events list widget:

    [tribe_events_list]

    You can learn more about that here → https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    You can also manually display events by using the function tribe_get_events(), which you can learn about there → https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

    5- If so, is this customizable to display only elements that I want? For example, title and time only?

    You can indeed customize the display of both the shortcode I mentioned, and the output of that tribe_get_events() function. You have to do so by writing custom code, however, which we offer no support for or help with here in the forums even if you buy a license.

    I hope this addresses your questions adequately – cheers!

    George

    George
    Participant

    Hey Doug!

    This is a good question and there are two main ways for locating a piece of code. The first method is to use a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They each have an “Inspector” tool, which lets you zoom right over the element on the page that you’d like to customize and then, when hovering, shows you its CSS selector and all that good stuff.

    For more information on using one of these tools to find out what CSS code to change, search on YouTube or Google for tips and tricks for the specific tool you choose; all three of the tools I mentioned are extremely popular, fortunately, so there is a ton of documentation and “Tips and Tricks”-style articles and such out there.

    The other method is to open a text editor and then use the “Find” features of that application to locate a bit of code. Simply search for the code if you know it; if you don’t, then using both methods here should work well – e.g. use the browser tools to find out what the code even is for a given element, then search for that code in the files of the plugin to see it in full…

    There are a ton of text editors out there; among all of us here Modern Tribe the most common editors are PHPStorm, Sublime Text, and vim. I use Sublime Text personally. It has an additional feature called “Find in Folder” which is great for these sorts of code-hunting endeavors:

    I hope this all helps!

    Cheers,
    George

    George
    Participant

    Hey David,

    Thanks for this! I think that if you add code like the following to your theme’s functions.php file, you’ll be good to go:


    if ( function_exists( 'tribe_get_events' ) ) {
    /**
    * Force the page title to say "Events", for real.
    * @link http://theeventscalendar.com/?p=1015185
    */
    function tribe_support_1015185_title( $title, $post_id ) {

    if ( tribe_is_event( $post_id ) && is_single() )
    $title = 'Events';

    return $title;
    }

    add_filter( 'the_title', 'tribe_support_1015185_title', 10, 2 );
    }

    I hope this helps!

    George

    George
    Participant

    a) This oughtta help hide the “after content HTML” on single event pages:


    body.single-tribe_events .tribe-events-after-html {
    display: none !important;
    }

    b) Sorry that you’ve been ping-ponged between support teams. I hope this code here helps!

    Sincerely,
    George

    PS
    Happy Friday 😀

    in reply to: Ok – I am sorry for that #1015405
    George
    Participant

    Hey Niko, I’m sorry about the difficulties with customizations and we agree with you that a user-sharing forum would be great. We’re working on it and just need to make sure we do it correctly, you know? Lots of things can go wrong with launching a forum like that…

    But stay tuned! If we add a forum like that to this site it should be quite visible and you’d be able to post there any time.

    Until then, best of luck with your site and customizations 🙂

    George

    in reply to: trouble with the styling of the widgets #1015403
    George
    Participant

    Unfortunately, it looks awful and I can’t seem to get it right.

    Hey Peter, the text of yours that I quoted above made me presume there were design questions here – I apologize for my misreading of things and assuming your were seeking customizations!

    I’m glad removing those HTML tags helped 🙂

    Cheers,
    George

    in reply to: recurring event with ticket don't have different ticket #1015402
    George
    Participant

    Here you go @Marc-andre, I hope this helps!

    View online: https://cldup.com/J6HnsXawqt-1200×1200.png

    Cheers,
    George

    in reply to: limitation of number of events #1015398
    George
    Participant

    Hey Bart,

    Thanks for looking into all of this! What you wrote here unfortunately points out a query manipulation conflict:

    Weirdly enough, when looking at the calendar (main list view), only 5 items are shown. When clicking on “Next events”, no further events are found. But clicking on “Previous events”, the previous page is now shown with all 7 events present.

    If deactivating plugins alone did not help, I would recommend completing ALL and EACH of the steps here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    I relate to your apprehension in doing that; so, before you actually start that testing, can you first share your “System information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    I’ll see if anything is outright problematic, and try to recommend alternative solutions.

    If this does not help, however, then unfortunately proceeding with theme testing and such is the best progression from here.

    Thank you!
    George

    in reply to: Recurring Events – Exclusion not working (2nd round) #1015397
    George
    Participant

    Thank you for your patience with this issue Andreas!

    I’m having some trouble recreating this exact issue – I’m curious, can you make another recurring event just for testing purposes that occurs, say, “weekly”? And if so, if you add some exclusions to this, do those exclusions work?

    I’m just trying to determine if Exclusions don’t work altogether, or if it’s only some specific configurations that seem to cause the problems…

    Thanks!
    George

Viewing 15 posts - 7,411 through 7,425 (of 10,499 total)