[George]

Hey @Igor,

There are usually few things we can do to help with theme conflicts, but this conflict looks like a bit of custom CSS would resolve it. I can help with that for sure–would you be able to include a link directly to the page in your screenshots? I’ll take a look and see what I can do! 🙂

Thank you,
George

[George]

Hey Rachel,

Unfortunately there is not a “pay per post” option at this time, and there are no add-ons that provide that functionality at this time 🙁

I’m sorry to bear that news!

Please let me know if there’s anything else I can try to help out with.

Cheers!
George

[George]

Hey @John,

Sorry to hear about this issue! It seems like simply increasing the allowed memory could help here–to that end, try adding the following snippet of code to your site’s wp-config.php file:


define( 'WP_MEMORY_LIMIT', '96M' );


If you’re not familiar with editing the wp-config.php file, then I would recommend contacting your web host and asking them to increase the allowed memory size.

Let us know if this helps!
George

[George]

Hey @Ben,

Thanks for reaching out. We unfortunately cannot help with customizations. Please see this article for more information → https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

I’m sorry to disappoint! If other support-related questions arise, don’t hesitate to open a new thread any time.

---

Now, before closing this thread, I wanted to touch on your Question #2 since it seems that you’ve already answered your own Question #1. You ask:

2. Is it possible to add the ticket price beneath my Excerpt that I have added?

Yes, it is possible to do this. You would need to enter the function tribe_get_formatted_cost() wherever you want the event cost to be displayed in your templates.

I hope this information helps!

— George

[George]

Hey George,

Thanks for reaching out! The integration you describe between WPJM and The Events Calendar would unfortunately require a significant amount of custom coding to realize. We have no specific integration with WPJM, you’d have to code such integrations from scratch.

We cannot help with customizations, unfortunately, but we do maintain a list of great developers who are available for hire to build such things → http://m.tri.be/18k1. We have no affiliation with these folks, they’re just some well-respected names in the community to share in situations like this one.

I’m sorry if this information is a bit of a bummer; I hope it’s helpful!

Cheers,
George

[George]

Hey Leia,

Thanks for reaching out. Can you clarify who “they” is, in this context?

Can you also clarify what you mean about them “changing their event”?

It sounds like you are referring to that users who submit events through the Community Events submission form on your site; by default, these submitted events are set to some event status other than “Published.” And so what you’re asking is if they edit their event in the Community Events “My Events” list, will this change the event content before you click “Publish” to publish that event.

Is this accurate? If so, then yes: changes made in the “My Events” view will be applied to the event automatically.

I hope this helps!

— George

[George]

Hey @OngKar,

Apologies for the delayed reply here!

Unfortunately, what you describe is a limitation of our plugins at this time. When a “Ticketing” plugin is active, the original “Cost” field for events (which lets you manually enter event cost) is disabled 🙁

I’m sorry about this limitation, @OngKar!

Sincerely,
George

[George]

Hey @Koro,

Thanks for reaching out! You should be able to do this with some custom code. I would recommend trying to paste the following snippet into your theme’s functions.php file:


function custom_excerpt_length( $length ) {
return 20;
}
add_filter( 'excerpt_length', 'custom_excerpt_length', 999 );


Play around with the actual number there; 20 is just an example there.

Let me know if this helps!

Thanks,
George

[George]

Hey @Joanne,

I wrote up some instructions on how to do this more recently than that old thread; these instructions might be a bit more effective → https://theeventscalendar.com/support/forums/topic/google-maps-disable-scroll/#dl_post-999566

Check out the thread above and try the solution I recommend. Let me know if it helps at all!

Thank you,
George

[George]

Hey @Mathijs,

Apologies for the delayed reply here!

Can you share a screenshot of the specific “Google Maps balloons” you are referring to? You can do so by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

I just want to be 100% certain I know what your goals are so that I can best help.

One thing worth mentioning is that this will likely require some code customization; we unfortunately cannot help much with code customization, but I will take a look and offer as much help as I can.

Thank you!
George

[George]

Hey Phil,

Thanks for reaching out. We don’t currently have such discounts, but I’m wondering; can you share the email address for your account here on http://theeventscalendar.com? This is the account you log into when you want to access your license keys at http://theeventscalendar.com/license-keys, for example.

You posted here in this forum but not from your logged-in account, so I’m just curious if you can share the email for your account so that I can see if we can possibly help with a discount code 🙂

Be sure to check the “set as private reply” option before submitting your reply to this if it contains your email address; this will help keep your email address private, by making it visible to only you and those of us on The Events Calendar’s support team.

Cheers!
George

[George]

Hey Fatih,

Do you have any progress if you paste that code snippet in the functions.php file of your parent theme, instead of the child theme?

Also, there is no bulk discount at this time for our add-ons 🙁

Thank you,
George

[George]

Thanks for this information @Robert, I’m sorry that issues persist here!

1. What are your site’s permalinks setting? Are they /%postname%/, for example? If they are NOT /%postname%/, then try changing them to that option and saving changes yet again. This may make a difference if your permalinks settings are not set to this already.

2. Has this issue been persisting since the moment you installed Eventbrite Tickets? Or was there a time when things worked well, then you updated some software on your site or something, and then these issues started happening?

Thank you so much for your patience, @Robert!

Sincerely,
George

[George]

Hey @fxidesigns,

Thank you for elaborating on some of the details here! I can confirm that the issues with duplication are NOT officially fixed yet; we have had trouble pinning down the exact cause of the bug but are working actively on a fix. I know this isn’t very satisfying, and we’re hoping to get it out the door as soon as possible. I’m sorry about the pace of getting this fixed, genuinely.

To be clear, do you mean that each daily import brings in about 150 events?

Thank you!
George

[George]

Hey @Tawnya,

Thank you for sharing this information!

I took a look at your site and tried to spot a error, but I could not find a JavaScript error or anything like that.

Unfortunately, this may be a theme or plugin code conflict. I would recommend that you try all of the steps in this article to see if you notice any difference in behavior → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

I’m sorry that this is the best option I can recommend at this time! But I cannot recreate the problem on my own sites and cannot spot a specific surface-level error on your site.

Thank you,
George

[Author]

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