Fatal Error when installing Events Calendar Pro

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  • #1070312
    Luke Schmidt
    Participant

    I installed the Events Calendar PRO add-on and everything from my calendar is displaying fine on the website. When I go in and try to add a new event, I get this error message.

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 64 bytes) in /home/content/p3pnexwpnas05_data03/08/2302508/html/wp-includes/pomo/mo.php on line 276

    #1070370
    George
    Participant

    Hey @John,

    Sorry to hear about this issue! It seems like simply increasing the allowed memory could help here–to that end, try adding the following snippet of code to your site’s wp-config.php file:


    define( 'WP_MEMORY_LIMIT', '96M' );

    If you’re not familiar with editing the wp-config.php file, then I would recommend contacting your web host and asking them to increase the allowed memory size.

    Let us know if this helps!
    George

    #1070992
    Cristina
    Participant

    Hi there

    Same issue for me – i had opened another ticket on this topic. So is this an issue with the plugin then? why do we need to increase the memory? i’m not familiar with this, but just wondering… is there something you can fix in your end?

    thanks
    cristina

    #1070993
    Cristina
    Participant

    just to mention that this issue did not happen with previous version, and if I deactive the pro plugin, it works fine. So it’s definitely an issue with the events calendar pro.

    #1071000
    George
    Participant

    Hey @Cristina,

    This is an issue that we are definitely investigating a bit more closely, especially based on your comments like this one:

    this issue did not happen with previous version, and if I deactive the pro plugin, it works fine. So it’s definitely an issue with the events calendar pro.

    Usually the problem is related to limits imposed by your web host, and at this time there are no findings in our code that would cause this. If that changes, and we do find something inside our plugin code responsible, then a fix will be published in a future update or written about on our release notes on http://theeventscalendar.com/blog

    Thank you,
    George

    #1082009
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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