Adding ticket prices w/o using tickets feature

[OngKar]

Now that my plugin has been added, I’m not able to simply enter an event cost in a case where I have not generated a ticket. (the field to enter an event price appears to have been replaced by the tickets fields and there are some events where I will just be putting in a price, but not generating tickets.

[George]

Hey @OngKar,

Apologies for the delayed reply here!

Unfortunately, what you describe is a limitation of our plugins at this time. When a “Ticketing” plugin is active, the original “Cost” field for events (which lets you manually enter event cost) is disabled 🙁

I’m sorry about this limitation, @OngKar!

Sincerely,
George

[OngKar]

OK. Too bad, but understood. Another related issue– now that I’m inputting tickets, once I add more than one ticket for an event, the tickets disappear from the event altogether. Please advise.

[George]

Hey @OngKar,

Sorry to hear about that issue! That is definitely not normal behavior…to help us investigate things, can you share your “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

[OngKar]

Home

INSTALL KEYS
event-tickets-plus = dcda397b6b443282520eee69f3c8addb4dc4d180
events-calendar-pro = f9d3f671009cfcb2a4d9ccf28f2dacb5c71484fe
events-community = afffc409e48512cb4238b38de34766943cb50ca4
tribe-filterbar = 92f75612edf8c060056d8bf0aa61958fc5dfd76e
WORDPRESS VERSION
4.4.2
PHP VERSION
5.6.18
PLUGINS
Gravity Forms version 1.9.16 by rocketgenius(http://www.rocketgenius.com)
Admin Menu Editor version 1.5 by Janis Elsts(http://w-shadow.com/blog/)
Advanced Custom Fields Pro version 5.3.3.2 by elliot condon(http://www.elliotcondon.com/)
Auto Upload Images version 2.2 by Ali Irani(http://p30design.net)
Breadcrumb NavXT version 5.3.1 by John Havlik(http://mtekk.us/)
Broken Link Checker version 1.10.11 by Janis Elsts(http://w-shadow.com/)
CMS Tree Page View version 1.2.34 by Pär Thernström(http://eskapism.se/)
Admin Columns version 2.4.10 by AdminColumns.com(https://www.admincolumns.com)
Event Tickets Plus version 4.0.4 by Modern Tribe, Inc.(http://m.tri.be/28)
Event Tickets version 4.0.4 by Modern Tribe, Inc.(http://m.tri.be/28)
The Events Calendar PRO version 4.0.5 by Modern Tribe, Inc.(http://m.tri.be/20)
Google Analytics by Yoast version 5.4.6 by Team Yoast(https://yoast.com/)
Gravity Forms Constant Contact Add-On version 2.2.2 by Katz Web Services, Inc.(http://www.katzwebservices.com)
Lightbox Gallery version 0.8.2 by Hiroaki Miyashita(http://wpgogo.com/)
Mindshare Theme API version 0.9 by Mindshare Studios, Inc(https://mind.sh/are/)
Mindshare Security version 3.7.9 by Mindshare Studios, Inc.(https://mind.sh/are/)
PHP Browser Detection version 3.1.8 by Mindshare Studios, Inc.(https://mind.sh/are)
Progress Bar version 2.1.4 by Chris Reynolds(https://jazzsequence.com/progress-bar/)
Redirection version 2.4.3 by John Godley(http://urbangiraffe.com)
Relevanssi Premium version 1.14 by Mikko Saari(http://www.mikkosaari.fi/)
SDI Customizations version 1.0 by Hargobind Khalsa(http://www.3sages.net/)
Simple History version 2.5 by Pär Thernström(http://simple-history.com/)
Simple Image Sizes version 3.0.9 by Rahe(http://nicolas-juen.fr)
Simple Page Ordering version 2.2.4 by Jake Goldman, 10up(http://10up.com)
Text Hover version 3.6 by Scott Reilly(http://coffee2code.com/)
The Events Calendar: Community Events version 4.0.4 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar: Filter Bar version 4.0.2 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar version 4.0.5 by Modern Tribe, Inc.(http://m.tri.be/1x)
Theme My Login version 6.4.4 by Jeff Farthing(http://www.jfarthing.com)
TinyMCE Advanced version 4.2.8 by Andrew Ozz(http://www.laptoptips.ca/)
User Switching version 1.0.9 by John Blackbourn(https://johnblackbourn.com/)
Video User Manuals version 2.4.1 by Video User Manuals Pty Ltd(http://www.videousermanuals.com)
WooCommerce USPS Shipping version 4.2.16 by WooThemes(http://woothemes.com)
WooCommerce Variation Swatches and Photos version 2.1.0 by Lucas Stark(http://lucasstark.com)
WooCommerce version 2.5.2 by WooThemes(http://woothemes.com)
WooThemes Helper version 1.5.9 by WooThemes(http://woothemes.com/)
WordPress HTTPS version 3.3.6 by Mike Ems(http://mvied.com/)
Yoast SEO version 3.0.7 by Team Yoast(https://yoast.com/)
WP-DBManager version 2.78 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
Categories to Tags Converter Importer version 0.5 by wordpressdotorg(http://wordpress.org/)
WPJobBoard version 4.3.4 by Grzegorz Winiarski(http://wpjobboard.net)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Sikhdharma15
MULTISITE
–
SETTINGS
tribeEnableViews = Array
(
[0] => list
[1] => month
[2] => week
[3] => day
[4] => map
[5] => photo
)
schema-version = 4.0.5
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
[1] => 3.12.2
[2] => 3.12.3
[3] => 3.12.4
[4] => 3.12.5
[5] => 3.12.6
[6] => 4.0
[7] => 4.0.1
[8] => 4.0.2
[9] => 4.0.3
[10] => 4.0.4
)
latest_ecp_version = 4.0.5
last-update-message = 4.0.5
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone = 1
stylesheetOption = tribe
tribeEventsTemplate = default
viewOption = list
tribeDisableTribeBar =
monthEventAmount = 3
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
earliest_date = 2016-02-13 12:00:00
latest_date = 2016-06-25 23:59:59
disable_metabox_custom_fields = show
pro-schema-version = 4.0.5
pue_install_key_events_calendar_pro = f9d3f671009cfcb2a4d9ccf28f2dacb5c71484fe
pue_install_key_events_community = afffc409e48512cb4238b38de34766943cb50ca4
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 12
recurrenceMaxMonthsAfter = 12
geoloc_default_geofence = 25
geoloc_default_unit = miles
hideLocationSearch = 1
hideRelatedEvents =
week_view_hide_weekends =
weekDayFormat = D jS
pue_install_key_event_tickets_plus = dcda397b6b443282520eee69f3c8addb4dc4d180
pue_install_key_tribe_filterbar = 92f75612edf8c060056d8bf0aa61958fc5dfd76e
events_filters_layout = vertical
events_filters_default_state = open
WORDPRESS TIMEZONE
America/Denver
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home/sikhdharma/www/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.0.5

[George]

Thank you for this information, @OngKar! It reveals quite a few plugins on your site, which could be a part of the problem here; to be specific, there could be a plugin code conflict on your site and the number of plugins you have on your site is high enough to make this quite likely.

I would recommend going through the complete set of troubleshooting steps found on this page: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

After each step in that process, try to recreate the issue and see if it continues to happen.

Does the issue stop happening anywhere along in this process? If so, let us know!

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts