Conflicts on Uncode Theme

[Igor]

Hi,

I am getting a theme conflict in Uncode. A large grey box with a missing media item appears above the calendar listing – see screenshot below.

Secondly, I also do not know where the event page header is trying to pull the image from. Elsewhere on the site the Featured Image populates the header automatically – however, on event pages all I can do is control the height of the header – but it remains empty (black).

Screenshot 1: http://imgur.com/lU24WQe

Screenshot 2: http://imgur.com/9SkWhyy (inspect element code)

Help?!

Thanks,
Igor

[George]

Hey @Igor,

There are usually few things we can do to help with theme conflicts, but this conflict looks like a bit of custom CSS would resolve it. I can help with that for sure–would you be able to include a link directly to the page in your screenshots? I’ll take a look and see what I can do! 🙂

Thank you,
George

[Igor]

This reply is private.

[George]

Hey @Igor,

Thank you for these links!

To remove that big media element, you can add the following CSS to the bottom of you theme’s style.css file:


body.post-type-archive-tribe_events .dummy,
body.single-tribe_events .dummy {
display: none !important;
}


I hope that helps!

Thanks,
George

[Igor]

This reply is private.

[George]

Hey @Igor,

Glad to hear that helped!

When it comes to your first and third questions, regarding customizing the page header and/or adding images to it and all of that, these are indeed things that would require custom CSS or even more complicated template-level coding inside your theme. Both things are outside the scope of support here, unfortunately, so you’ll have to take the reins on any further header customizations and tweaks, but contacting your theme author for more theme-specific support may be a helpful step too.

—

As for your second question, you ask:

I know I can switch between the Page template and Event Page templates in Settings – but how do I control them, aside from choosing the Skeleton, Full and Native Tribe styles?

When you ask, “how do I control them?”, this unfortunately sounds like you are trying to make more customizations and tweaks to these templates. Is this correct? If so, then unfortunately the response here is similar to the response above, in that you would have to implement such customizations with CSS and/or template changes.

We cannot help with custom code but we DO have an excellent guide to getting started with theme customizations in general, which can be found here: https://theeventscalendar.com/knowledgebase/themers-guide/.

I hope this helps!

Let me know if you mean something else in your second question than what I interpreted, or if there’s anything else at all that I can help with.

Thank you,
George

[Igor]

Hi George,

Thank you for the help and understood re scope of support.

I will review that page, together with my developer and potential the theme builder. Hopefully we can navigate our way through controlling the Event Page headers and styling options as well.

Thanks again,
Igor

[George]

Thank you for your kind reply, @Igor. I’m sorry that I was not able to help more with customizations; to be clear, however, if you have any other issues please come back and open a new thread any time! 🙂

Cheers!
George

[Author]

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