George

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Viewing 15 posts - 526 through 540 (of 10,499 total)
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  • George
    Participant

    Thanks for clarifying Conan!

    There’s unfortunately no way to have this happen automatically like you describe. You can add the specific date of the event like you describe, though yes, when the event is passed it remain stuck on the “passed” event. Or you can link to the /all/ URL, but this shows all events, not just upcoming ones…

    …this is a limitation that unfortunately has no workaround at this time. I am sorry to bear that news!

    Please let me know if there are any other issues or questions I can try to help with.

    Sincerely,
    George

    George
    Participant

    This reply is private.

    in reply to: 1 Calendar, 2 Domains #1243356
    George
    Participant

    Hey Robb,

    There’s unfortunately no way to do this out of the box with our plugins. You may be able to sync up events themselves adequately using The Events Calendar’s built-in import and export tools.

    But syncing up ticket inventories is just not really possible without some extensive customization of Database integrations between the sites and such.

    Sorry to disappoint! Please let me know if there are any other issues or questions I can try to help with.

    — George

    in reply to: Removing "min" in the header #1243343
    George
    Participant

    This is not something I can recreate, @Dan — and our plugins do not add any text like this. To help us investigate why that text might be showing up, then, can you please share your site’s complete, un-edited system information using the “Sharing information manually” steps outlined in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    in reply to: Custom Event Attendee collecting fields not showing up #1243342
    George
    Participant

    This reply is private.

    in reply to: Google Calendar – Remove deleted items #1243339
    George
    Participant

    This is not possible at this time Charlie, and unfortunately there are no plans to implement this either. It’s more technically challenging to pull off than it may seem, and so even if this does ultimately arrive in our plugins at some point, it would not be for many months from now at the earliest.

    I’m sorry to bear that news but wanted to be forthright — please let me know this helps and if there are any other issues or questions I can try to help with.

    Sincerely,
    George

    in reply to: Various problems with version 4.4.x #1243193
    George
    Participant

    Thanks for reaching out, Karly.

    These issues are indeed affecting the usability of Community Events — we are already aware of and actively working on issues #1, #2, and #6 that you reported here.

    Issues #3, #4, and #5 are not ones I am thus far finding logged in our bug-tracking system, so I will investigate these bugs and log those necessary tickets in line with my findings.

    While I do that, I’m curious if you could post your site’s system information? It may helpful to have if, for example, I find something a little different from what you describe for a given issue here…

    …you have already allowed for the automatic sharing of system information from your website with us—thank you for this! But when I try to query for that system information from our support tools, it is coming up empty for some reason. So that’s why I’m asking here—can you post your site’s complete, un-edited system information using the “Sharing information manually” steps outlined in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ?

    Thanks Karly, stay tuned for information on these other bugs you report!

    — George

    in reply to: Insert hyperlink on image to point to the next upcoming event #1243190
    George
    Participant

    Hey @Conan,

    Thanks for reaching out.

    It sounds like you’re trying to automate this process in some way, or have the plugin handle this automatically—is that correct?

    — George

    in reply to: Slug / Subfolder #1243189
    George
    Participant

    Hey Hendrik!

    This is unfortunately not something our plugins can really support at this time. 🙁

    They’re designed to mainly support — and indeed work best with — the calendar existing right off the root domain. So, domain.com/events/ and domain.com/event/single-event-name/

    Sorry to disappoint! Please let me know if this helps and if there are any other issues or questions I can try to help with.

    — George

    in reply to: Pro Version Not Activating #1243188
    George
    Participant

    Hey Michelle,

    That license key field in your screenshot is under the Event Aggregator label. Events Calendar Pro is not Event Aggregator, and so entering your Events Calendar Pro license key in the Event Aggregator license key field will not work.

    Please install Events Calendar Pro on your site.

    Then activate the plugin.

    Then go to Events → Settings. If you have installed and activated Events Calendar Pro, there should be a new “Licenses” tab there in the settings screen.

    Go to that tab.

    You’ll see an Events Calendar Pro license key field where you can enter your Events Calendar Pro license key.

    Let us know if this helps! 😀

    — George

    in reply to: Event Will Not Occur #1243183
    George
    Participant

    This reply is private.

    in reply to: Limit on events being imported? #1243175
    George
    Participant

    Sure thing Stanley, sit tight while I escalate this issue to our development team and we take a closer look at why such a small number of events are showing up.

    Stay tuned.
    George

    in reply to: Cannot import .ics files #1243174
    George
    Participant

    This reply is private.

    in reply to: Cannot import .ics files #1243173
    George
    Participant

    This reply is private.

    in reply to: Cannot import .ics files #1243168
    George
    Participant

    This reply is private.

Viewing 15 posts - 526 through 540 (of 10,499 total)