Pro Version Not Activating

[Michelle]

I purchased the Pro Version but it is not activating. I am getting the following error message “There is a new version of Event Aggregator available but your license key is invalid.”

Please advise asap.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/pro-version-not-activating/

[George]

Hey Michelle,

That license key field in your screenshot is under the Event Aggregator label. Events Calendar Pro is not Event Aggregator, and so entering your Events Calendar Pro license key in the Event Aggregator license key field will not work.

Please install Events Calendar Pro on your site.

Then activate the plugin.

Then go to Events → Settings. If you have installed and activated Events Calendar Pro, there should be a new “Licenses” tab there in the settings screen.

Go to that tab.

You’ll see an Events Calendar Pro license key field where you can enter your Events Calendar Pro license key.

Let us know if this helps! 😀

— George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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