George

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Viewing 15 posts - 4,186 through 4,200 (of 10,499 total)
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  • in reply to: shortcode to display events by organizer #1101052
    George
    Participant

    Hey @kadi,

    If your users have accounts on your site, and are logged into those accounts when they submit events on the Community Events front end, then there is a “My Events” link on the submission page that they can click to view a list table of their submitted events.

    However, if what you are looking for is an actual filtered view back on the main calendar views like Month View, Photo View, etc., then no, there is unfortunately no such filter or way to do this at this time.

    Sorry to disappoint!
    George

    in reply to: Display Number of Tickets in Month View #1101050
    George
    Participant

    Sure thing. Do you mean in the tooltips in Month View? Or do you mean next to the title in the actual “month” grid of days (not in the tooltips)? These are two separate things: both in the month view, but different.

    Thank you,
    George

    in reply to: Stock not decreasing for manual orders #1101047
    George
    Participant

    Hey Matthew,

    I am sorry for the lack of news on this—the only thing I have worth noting here is that we have confirmed a bug and are working on it. This is not correct behavior:

    Just tested this again and it doesn’t matter if it is marked as complete right away or if i save it as pending or processing first and then mark as complete, still doesn’t reduce stock levels.

    The fact that stock doesn’t get affected if the order is “pending” or something is by design from inside WooCommerce. But once the order is changed to “Complete”, it should lead to an update in the stock/quantity….

    I’m sorry for the pace of this, Matthew—but we’re actively working on this!

    George

    in reply to: events home page not found #1101040
    George
    Participant

    Thanks for checking, Malcolm. You said “worried” here, in the past tense—do you mean to imply then that your issues are resolved? Or are issues persisting?

    Sorry to ask that, I just wasn’t sure what the status of things is!

    Thank you. 🙂
    George

    in reply to: How to disable titles on single event pages #1101038
    George
    Participant

    Sure thing!

    Add this CSS to the bottom of your theme’s style.css and it should do the job:


    body.single-tribe_events .heading-text .entry-title {
    display: none !important;
    }

    You’ll have to take the reins on any further tweaks you’d like to make, but I hope this helps with the title text at least!

    Sincerely,
    George

    in reply to: "Find out more" not linking to specific event #1101034
    George
    Participant

    Thank you for clarifying, @Sean. It seems like what you’re looking for is to essentially show the full post content of events in list view instead of excerpts.

    Is this correct? If so, then unfortunately the only way to do this is to make a custom template file in your theme. To do this, you just need to create a new folder in your theme called “/tribe-events”, then in that folder make the paths and file as follows:

    [your-theme]/tribe-events/list/single-event.php

    Then, copy and paste this file into into that Gist → https://git.io/vVdFw

    You can optionally remove the “Read more” link by removing the link tag with the class name of “tribe-events-read-more”, which is on line 70 of the Gist for reference.

    I hope this helps!
    George

    in reply to: Tickets reduced to zero #1101014
    George
    Participant

    Interesting—thank you clarifying. I’m glad that there’s a bit of progress here where the stock is at least “fixable” and will remain useful.

    I hope this is a good temporary solution while I continue to investigate and such. I’m sorry for the trouble here, and for the fact that I still don’t have the same issues you describe.

    Thank you for your patience!
    George

    in reply to: 404 Error Page #1101013
    George
    Participant

    So sorry that I didn’t think of this—it seems so obvious and simple that I just looked right over it!

    Sorry for the trouble Roberta—best of luck with your project.

    Sincerely,
    George

    George
    Participant

    Thanks Genevieve—stay tuned and make sure you run the most recent versions of our software at all times. More bug-fix releases are coming!

    — George

    in reply to: Woocommerce changes ticket prices to FREE! #1101009
    George
    Participant

    Sorry to hear this, @Kerry!

    To help us address your issue more efficiently, can you open a new thread describing your issues? Include these details in doing so and we can start investigating right away:

    1. A link back to this thread for reference, e.g. “I have the same problem as this thread.”

    2. Your site’s system information, which you can do by following the steps here: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you,
    George

    in reply to: Quantity/Stock Management Required #1101005
    George
    Participant

    Hey Anthony,

    Thanks for reaching out. I’m happy to investigate this with you.

    1. Can you share your site’s System Information? (https://theeventscalendar.com/knowledgebase/sharing-sys-info/)

    2. Can you clarify this sentence a bit? “if I don’t have a quantity for my events, it won’t allow more than 0 to be added.”

    It sounds like your issue is just essentially that you cannot specify a quantity for tickets at all. Is this correct?

    Thank you!
    George

    in reply to: Uploading Map from Calendar Pro on Home Page #1100972
    George
    Participant

    Thanks for reaching out Christina, and for your interest in our plugins!

    Is it possible to upload the map with the pins of all the different events onto our home page (laudatosi.org) or can it only be seen on the events page?

    It is, unfortunately, only possible to have the Map View on the main events page itself; not elsewhere on the site like the home page. 🙁 Sorry to disappoint!

    Sincerely,
    George

    George
    Participant

    Hey Brendan,

    These features should already be working with Community Events:

    I know the Community Events plugin lets them add events, but what can we do if they want to go back and edit something, or see a list of all the events they created and make copies, or something like that?

    There is a “my events list” for logged-in users only that has all of the events that the user submitted listed, with some basic actions like editing the event etc.

    This is all on the front end, NOT in the site’s wp-admin. The user has to be logged in, but it’s on the front end….

    1. Do you not see the “My Events” list anywhere on your site?
    2. Do you let folks submit anonymously? Or are event logins required.
    3. Can you share the system information for the site on which you have these issues? You can do so by following these steps → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you,
    George

    in reply to: High CPU Load, so ISP shut down calendar plugin….. #1100961
    George
    Participant

    Hey Dennis, I forgot something:

    4. Who is your hosting provider? The web host who shut this down—if you can share a URL to their site that’d be stellar.

    Cheers,
    George

    in reply to: High CPU Load, so ISP shut down calendar plugin….. #1100956
    George
    Participant

    I’m sorry to hear about this Dennis!

    We don’t have similar reports of this exact sort of situation, but from time to time there are indeed performance issues that can arise with our plugins.

    I am going to forward this along to some developers on our team for further insight, and for some investigation, but in the meantime I am curious if you can provide some more details here:

    1. What versions of all Modern Tribe software were you running, to the best of your knowledge/memory?

    2. Did you have any custom coding on your site whatsoever, that worked with or modified The Events Calendar in any way?

    3. ⚠️ Most importantly: How many events were on the site with performance issues? Again, just to the best of your knowledge, and just a rough estimate. Were you having hundreds of events per month, thousands? Dozens per day every day? Or was it a few events per week at most or something?

    Next, were the events only filled up one or two months in advance? Or was a whole year’s worth of events in place, or many months ahead of all the upcoming events?

    Thank you for any information you can provide here.

    Sincerely,
    George

Viewing 15 posts - 4,186 through 4,200 (of 10,499 total)