Quantity/Stock Management Required

[Anthony]

I found a related thread here: https://theeventscalendar.com/support/forums/topic/inventory-required-for-some-tickets/, however, I’ve updated to the latest version and I’m still seeing that if I don’t have a quantity for my events, it won’t allow more than 0 to be added.

[George]

Hey Anthony,

Thanks for reaching out. I’m happy to investigate this with you.

1. Can you share your site’s System Information? (https://theeventscalendar.com/knowledgebase/sharing-sys-info/)

2. Can you clarify this sentence a bit? “if I don’t have a quantity for my events, it won’t allow more than 0 to be added.”

It sounds like your issue is just essentially that you cannot specify a quantity for tickets at all. Is this correct?

Thank you!
George

[Anthony]

Thank you for your response:

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Paid Memberships Pro – WooCommerce Add On version 1.2.10 by Stranger Studios(http://www.strangerstudios.com)
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2) That’s correct.

Thanks,
Jon

[George]

Thank you! One last question—just to be absolutely clear, do you not have the “Stock” field at all? Here is a screenshot of that field for reference:

Or, do you have this field, but it just fails to work no matter what you try?

Thank you for your patience here! I just want to make sure I know the details of your issues to 100% accuracy because we’re working on a few different stock-related bugs; I want to be sure if this bug is similar to those or is a separate bug.

Sincerely,
George

[Anthony]

The stock field is there. My issue is that it doesn’t work if the stock field is emptied. I’ve also tried going directly to the WooCommerce product and unchecking “manage inventory” to no avail.

[George]

Thank you, Anthony.

I do not have any of these issues when I try to recreate them, so I’m wondering if there’s perhaps a theme or plugin conflict on your site.

First, we just published a maintenance release this morning so I would recommend first getting up-to-date with that. The version is now 4.1.2 for these plugins:

• The Events Calendar
• Event Tickets
• Event Tickets Plus

1. Once those are all at version 4.1.2, do your issues persist?

---

If that doesn’t help, then I would recommend testing for a theme or plugin conflict. To do this, deactivate all plugins on your site except for ONLY these four specific plugins:

• The Events Calendar
• Event Tickets
• Event Tickets Plus
• WooCommerce

When your site is in this state, make a new test event with tickets.

2. For these tickets, when you add a quantity to them does it work?

---

Let me know what you find!

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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