Attendees List is still missing purchaser name/email columns since 4.1.1 update

[Anthony]

Geoff,

Thanks for the update last night from the other post. I’ll go ahead and start another thread since the same issues persist on our installations. For us and our clients as well, the issues have been less about the exporting functionality and more about the UI concerns of not being able to have a name and email column for tickets purchased. Additionally, the AJAX sorting by name still does not work as well. In a large event setting, it’s significantly more efficient to check people in by name versus relying on them to produce the ticket and/or order number.

Hopefully that all makes sense. I’m sure I’m not the only one that would basically beg to have the original functionality back. It was awesome and worked so well.

Thanks,
Tony

[George]

Hey Tony,

I’m not Geoff but saw your ticket and wanted to reply here.

I appreciate your candid feedback here and we actually totally agree that getting that information back into the columns is an important thing. We made a misstep here, for sure.

With all of the new ticket information, and the “Additional information” modules for tickets that we introduced, we’ve been struggling to figure out an ideal way to keep all of the many pieces of information about attendees organized and manageable in a simple table layout—it’s hard to get right!

But dropping the name/email from columns directly is not a good call and we’re working on a better way of handling this.

I know that this might not be very satisfying, because a fix for this might not arrive for two to three works, or for even longer…but I just wanted to make it clear that we agree with you about the necessity of that information; agree that we need to improve/fix this to undo our recent changes; and that we’re working on this actively. The bug ticket for this is a priority-one ticket, so we’re hustling!

I hope this information helps and would love to know any further thoughts you have in the meantime. Let me know!

Thank you,
George

[Anthony]

Awesome! Thanks, George. I appreciate the quick reply. We’ll be in anxious holding pattern until then!

Best,
Tony

[George]

Thanks for your patience with this, Tony! Keep an eye on this thread and/or http://theeventscalendar.com/blog.

Stay tuned,
George

[Genevieve]

I’m another who is desperate for this, I’ve just gone to the attendees list for our event tonight to discover all the missing columns, which is going to make check in so much harder! Please fix this urgently!

[George]

Thanks Genevieve—stay tuned and make sure you run the most recent versions of our software at all times. More bug-fix releases are coming!

— George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Nico]

Hi there,

Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.

Please update the plugins to the latest version and re-test to see if the fix works for you.

Best,
Nico

[Author]

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