"Find out more" not linking to specific event

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Viewing 10 posts - 16 through 25 (of 25 total)
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  • #1097262
    sean
    Participant

    This reply is private.

    #1097273
    sean
    Participant

    This reply is private.

    #1097880
    George
    Participant

    Thank you for this information, @Sean. I’m sorry to admit this but I remain puzzled by the behavior. I cannot recreate any of your issues.

    I will continue investigating and will rope in a developer to assist me, but in the meantime, I would recommend opening a support ticket with your web host. At this point in the issue, I’m wondering if there might be an issue with your server configuration that is interfering with the functionality of those recurring event links.

    Sorry for the continued trouble and lack of succinct resolution here!


    PS

    You say that you changed the start time to 8am instead of 8pm—can you clarify what the details of the event were originally?

    1. What was its start time originally?
    2. When was its end time originally?

    Thank you!
    George

    #1098714
    sean
    Participant

    This reply is private.

    #1099387
    George
    Participant

    Hi Sean,

    By reaching out to the web host, I just mean literally establishing the same facts you have done here on this thread—that when you click the “find out more” links, they don’t link to where they’re supposed to link. 🙁

    You can share a link to this thread outright, in fact—just to establish that we’ve tried many things from the plugin perspective to no avail, and that this is NOT a bug that our plugin is known to have.


    Thank you for clarifying this:

    – The first one has a time from 8am to 11pm and it works fine.
    – The second has a time from 8pm to 11pm and it does not work.

    I am a bit stumped by this issue and am continuing to investigate.


    There is unfortunately no way to globally remove the “read more” links. Are you asking to simply remove these from the page so that there are no “broken” links to click in the first place? If so, I can recommend some CSS to do this, but there is no way to do this other than writing out the custom CSS code.

    — George

    #1100186
    sean
    Participant

    I’ve reported this thread to my server provider as well, and am waiting for a response.

    My question about the ‘Read more’ meant can I make all events list out in long form instead of their short form to eliminate the problem. My only other alternative is to split all recurring events apart until this is resolved (unfortunate, as this was one of motivators for your plugin 🙂

    I have polled the logs on the server and I did see some odd behavior coming from the plugin. I’ve included a snippet of the server log here. To my knowledge, at this point in time there is no editing or using the website (maintenance is on and I am the only editor):

    mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:51 am, referer: https://vancouvermeninleather.ca/wp-admin/post.php?post=201&action=edit Apache error
    2016-04-08 13:25:03 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/themes.php Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 855 Apache SSL access
    2016-04-08 13:25:04 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:04 am, referer: https://vancouvermeninleather.ca/wp-admin/themes.php Apache error
    2016-04-08 13:25:06 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/post.php?post=201&action=edit Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 837 Apache SSL access
    2016-04-08 13:25:07 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:07 am, referer: https://vancouvermeninleather.ca/wp-admin/post.php?post=201&action=edit Apache error
    2016-04-08 13:25:53 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/tools.php?page=chld_thm_cfg_menu Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 837 Apache SSL access
    2016-04-08 13:25:55 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:55 am, referer: https://vancouvermeninleather.ca/wp-admin/tools.php?page=chld_thm_cfg_menu Apache error
    2016-04-08 13:26:48 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/options-general.php?page=mp_settings_api Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 2.74 K Apache SSL access
    2016-04-08 13:26:50 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:49 am, referer: https://vancouvermeninleather.ca/wp-admin/options-general.php?page=mp_settings_api Apache error
    2016-04-08 13:26:52 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/post.php?post=201&action=edit Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 906 Apache SSL access
    2016-04-08 13:26:53 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:52 am, referer: https://vancouvermeninleather.ca/wp-admin/post.php?post=201&action=edit Apache error
    2016-04-08 13:27:03 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/themes.php Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 2.74 K Apache SSL access
    2016-04-08 13:27:04 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:04 am, referer: https://vancouvermeninleather.ca/wp-admin/themes.php Apache error
    2016-04-08 13:27:28 Access 192.30.32.170 200 GET / HTTP/1.1 NodePing 2.77 K Apache access
    2016-04-08 13:27:29 Warning 192.30.32.170 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 06:04:29 pm Apache error
    2016-04-08 13:27:38 Access 75.155.250.103 200 POST /wp-admin/admin-ajax.php HTTP/1.1 https://vancouvermeninleather.ca/wp-admin/options-general.php?page=mp_settings_api Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 837 Apache SSL access
    2016-04-08 13:27:40 Warning 75.155.250.103 mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Apr, 8th at 11:04:40 am, referer: https://vancouvermeninleather.ca/wp-admin/options-general.php?page=mp_settings_api

    #1101034
    George
    Participant

    Thank you for clarifying, @Sean. It seems like what you’re looking for is to essentially show the full post content of events in list view instead of excerpts.

    Is this correct? If so, then unfortunately the only way to do this is to make a custom template file in your theme. To do this, you just need to create a new folder in your theme called “/tribe-events”, then in that folder make the paths and file as follows:

    [your-theme]/tribe-events/list/single-event.php

    Then, copy and paste this file into into that Gist → https://git.io/vVdFw

    You can optionally remove the “Read more” link by removing the link tag with the class name of “tribe-events-read-more”, which is on line 70 of the Gist for reference.

    I hope this helps!
    George

    #1103223
    sean
    Participant

    I haven’t tried this yet, I am working around it by splitting all recurring events into single events.

    I have discussed this with my server guy, and he suggested that it may be a set of libraries that are not enabled in our wordpress installation. He asked me to ask you for the package set that needs to be installed

    #1103267
    George
    Participant

    Hey Sean,

    Thanks for your follow-up here. We unfortunately don’t have any “package sets”—if your server has WordPress, and a version of PHP higher than 5.2, you should be good to go….

    #1109137
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 10 posts - 16 through 25 (of 25 total)
  • The topic ‘"Find out more" not linking to specific event’ is closed to new replies.