404 Error Page

Hi,

i’ve got the same problem on a german translated wordpress site. It occurres after the last update. Try the listed fixes. But no one will help.

Permalinks and events calendar community plugin (community/add and community/list) working fine. Event detail pages also. Only the calendar site (events/) returning an 404 error.

I have no more idea how to fix this.

Hope you have soon any solution for this.

Thank you.
Henrik

Hi folks,

I’m sorry to hear about all of these issues. As noted I cannot recreate the problem, so I’m not certain if there’s bug proper here.

@Robert, can you post your System Information in this thread? I will investigate that and see if I can spot anything troublesome.

Thank you!
George

Hey Henrik, and everyone in fact,

If you activate a default theme like Twenty Sixteen, and then deactivate ALL plugins on your site except for only The Events Calendar and Events Calendar Pro, do you have any progress with your issues?

If you don’t at first, what if you leave your site in this state and then head to Settings → Permalinks in your wp-admin, and just click “Save Changes” without making any changes? Though it seems odd, this little “trick” might help refresh the site’s permalinks and make a difference when your site is in the above-described state.

⚠️ To anyone who has the issues described in this thread: since we have still not isolated a bug here, and I cannot recreate the problem, if you have the issues @Roberta and others describe, please try the steps I just recommended to Henrik above and let me know if they make a difference with your issues in any way.

Thank you all so much for your patience and persistence here—like I noted, I’m still not recreating these issues and we don’t have a specific bug report for something like this yet, so some further investigation is unfortunately still necessary here. 🙁

Sincerely,
George

Hi All,

I have an update. We asked our developer to look into the issue and he told me to forward this to you:

I started from our install, moved it to a dev version, changed the theme and disabled all the plugins. Then I changed the /events/ slug to something else. I would still get a 404 error (though weirdly enough, the “events” title would still appear in the title bar for the 404 page on /events/, showing that the plugin code was triggering at that URL). I also deleted all the event posts, venue organisers etc. Still no luck.
Having pretty much reset the plugin to factory default, I concluded it had to do with how the plugin was installed on our site.
I disable the plugin, deleted the following 2 options from the wp_options table: tribe_events_calendar_options and tribe_events_db_version. When I re-enabled the plugin the problem disappeared. I am pasting the previous contents of the plugin options so you can use this to troubleshoot.

—
tribe_events_db_version – was 3.0.0
tribe_events_calendar_options – setting contents:
a:52:{s:27:”recurring_events_are_hidden”;s:6:”hidden”;s:19:”tribeEventsTemplate”;s:0:””;s:16:”stylesheetOption”;s:4:”full”;s:20:”tribeDisableTribeBar”;b:0;s:21:”tribeEventsBeforeHTML”;s:0:””;s:20:”tribeEventsAfterHTML”;s:0:””;s:21:”previous_ecp_versions”;a:16:{i:0;s:1:”0″;i:1;s:5:”3.9.3″;i:2;s:6:”3.10.1″;i:3;s:4:”3.11″;i:4;s:6:”3.11.2″;i:5;s:6:”3.12.1″;i:6;s:6:”3.12.2″;i:7;s:6:”3.12.3″;i:8;s:6:”3.12.6″;i:9;s:3:”4.0″;i:10;s:5:”4.0.4″;i:11;s:5:”4.0.5″;i:12;s:5:”4.0.6″;i:13;s:5:”4.0.7″;i:14;s:3:”4.1″;i:15;s:7:”4.1.0.1″;}s:18:”latest_ecp_version”;s:5:”4.1.1″;s:29:”disable_metabox_custom_fields”;s:4:”hide”;s:18:”pro-schema-version”;s:3:”4.1″;s:19:”defaultValueReplace”;b:0;s:10:”viewOption”;s:4:”list”;s:13:”earliest_date”;s:19:”2014-04-05 00:00:00″;s:11:”latest_date”;s:19:”2016-10-15 17:00:00″;s:13:”custom-fields”;a:2:{i:4;a:4:{s:4:”name”;s:13:”_ecp_custom_4″;s:5:”label”;s:8:”Register”;s:4:”type”;s:3:”url”;s:6:”values”;s:0:””;}i:6;a:4:{s:4:”name”;s:13:”_ecp_custom_6″;s:5:”label”;s:11:”RSVP Needed”;s:4:”type”;s:8:”checkbox”;s:6:”values”;s:7:”Yes
No”;}}s:23:”custom-fields-max-index”;i:7;s:16:”tribeEnableViews”;a:1:{i:0;s:3:”map”;}s:16:”monthEventAmount”;s:1:”3″;s:18:”dateWithYearFormat”;s:6:”F j, Y”;s:21:”dateWithoutYearFormat”;s:3:”F j”;s:18:”monthAndYearFormat”;s:3:”F Y”;s:13:”weekDayFormat”;s:4:”D jS”;s:17:”dateTimeSeparator”;s:3:” @ “;s:18:”timeRangeSeparator”;s:3:” – “;s:16:”datepickerFormat”;s:1:”0″;s:17:”hideRelatedEvents”;b:0;s:18:”hideLocationSearch”;b:0;s:12:”postsPerPage”;s:2:”10″;s:17:”liveFiltersUpdate”;b:1;s:32:”hideSubsequentRecurrencesDefault”;b:0;s:31:”userToggleSubsequentRecurrences”;b:0;s:25:”recurrenceMaxMonthsBefore”;s:4:”5000″;s:24:”recurrenceMaxMonthsAfter”;s:2:”24″;s:12:”showComments”;b:0;s:20:”showEventsInMainLoop”;b:0;s:10:”eventsSlug”;s:3:”wtf”;s:15:”singleEventSlug”;s:5:”event”;s:14:”multiDayCutoff”;s:5:”00:00″;s:21:”defaultCurrencySymbol”;s:1:”$”;s:23:”reverseCurrencyPosition”;b:0;s:15:”embedGoogleMaps”;b:1;s:23:”geoloc_default_geofence”;s:2:”25″;s:19:”geoloc_default_unit”;s:5:”miles”;s:19:”embedGoogleMapsZoom”;s:2:”10″;s:11:”debugEvents”;b:0;s:14:”schema-version”;s:5:”4.1.1″;s:19:”last-update-message”;s:6:”3.12.2″;s:23:”enable_month_view_cache”;b:0;s:23:”week_view_hide_weekends”;b:0;s:35:”pue_install_key_events_calendar_pro”;s:40:”bfeb68f5b20c575a5939eb72fd7ae6708e73381c”;s:21:”earliest_date_markers”;a:1:{i:0;s:5:”15808″;}s:19:”latest_date_markers”;a:1:{i:0;s:5:”19482″;}}

After all of this I went in and changed the display mode (in the settings panel) to maps and that’s when the error re-occured. So we’re assuming there is something going on with the map, or at least what we know for sure is that the map is triggering the 404 error.

I hope this helps and we can get to the bottom of this.

Thanks,
Roberta

Both plugins are set to the latest version.

What if you try replicating the problem with the enfold theme? I think that could have something to do with it.

Roberta