[George]

Hey Janice,

Yes! You can indeed add any text, or other code, that you’d like.

— George

[George]

Hey Dylan!

Thank you for the kind words. First, when you say, “I just want to say thanks for adding this to the most recent update”, can you clarify what “this” refers to? What feature are you referring to, specifically?

Next, you say, “Is it possible to change it so that the numbering is based upon the product_id rather than event_id.” Can you clarify the “it” here, too? What specific numbering are you referring to?

Sorry to respond to your questions with other questions; I just want to make sure I completely understand your question so that I can best provide an answer to it! 😀

— George

[George]

Hey Meg,

Thank you for updating!

I went to http://www.stmichaels-vt.org/events/ and was able to page back and forth through months without issue. Can you clarify what you find, and link to specific pages where the problems occur?

Thank you,
George

[George]

Thank you for your patience while we work on an official fix for this!

Stay tuned to plugin updates—and post new threads for any other issues that arise in the meantime.

Sincerely,
George

[George]

This reply is private.

[George]

Glad to hear it! Thank you for your patience and persistence here, Matt!

Open a new thread any time if other issues arise.

Cheers,
George

[George]

Hey @Ingrid,

Though we don’t have a guaranteed launch date, at this time the rough estimate for the arrival of 4.3.0 is sometime in late August/early September of this year.

Let me know if there is anything else I can try to help with!
George

[George]

Hey @Bobbby,

Thanks for reaching out. You can alter the number of “related events” shown by adding a snippet like this to your theme’s functions.php file:


add_filter( 'tribe_related_posts_args', 'tribe_change_number_of_related_events' );

function tribe_change_number_of_related_events( $args ) {
$args['posts_per_page'] = 4; // Change this to whatever number you'd like.
return $args;
}

☝️ Now, please note that this code will only change the number of events shown. The design handles only three by default, so you may need to write custom CSS and such to make your design handle displaying four events well (or whatever other amount).

We cannot help with custom coding, so for design refinement after you make this change you will have to take the reins on that. To make writing custom CSS on your site easier, if need be, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose styles you want to adjust, so that you can more easily adjust them to make things look sharp.

I hope this all helps!

Cheers,
George

[George]

Hey @Ingrid,

Thanks for reaching out!

We are constantly working on our plugins and publishing updates. While the change from 4.2.0 to 4.2.1 might not be that significant, the change from 4.2.0 to 4.3.0 will likely be significant and include many, many core code changes.

Your customizations will likely be affected, and will need updating themselves; it’s a tricky thing to manage, which is part of the reason we are not able to provide customizations for folks ourselves.

However, please note that there is a ton of customization work that can be done to wholly modify the behavior and appearance of our plugins that does not require modifying core plugin code. Our plugins’ actions, filters, and Template System (read more here) can all be used to great effect on this front, with minimal modification of the core plugin code required.

Make sure the developer you hire is aware of these methods and uses them! 😀 Be sure to sure, for example, our Themer’s Guide here ? https://theeventscalendar.com/knowledgebase/themers-guide/

I hope this information helps!
George

[George]

This reply is private.

[George]

Hey Jesse,

I do not have a specific timeline for the fix; if we can publish a maintenance release at the normal pace we publish those, and if these specific things are fixed in the release, then fixes could be published within two or tree weeks.

I’m sorry that I don’t have a more specific ETA and that I am a bearer of bad news here! Please let me know if there’s anything else I can try to help with.

Sincerely,
George

[George]

Hey Jesse,

Unfortunately, yes, both things are recent bugs. 🙁 Our developers are working on these to publish a fix as soon as possible.

Sorry for the trouble!

George

[George]

Hey Glenn,

Thanks for reaching out. It sounds like there are a few things to consider here, so first I want to make sure things are configured correctly so that we can figure out what’s up with your site title.

1. Is Event Rocket still activated on your site at all? If so, please remove this plugin. It has not been maintained or updated in a very long time and is no longer an active plugin. It has also never been an official plugin of ours, so it could be interfering with things.

2. You say, “but have since changed it to a redirect to /events/”—do you mean that you are using Event Rocket to make this redirect happen? Or are you doing the redirect some other way?

3. Do you have a “page” in your wp-admin that is titled “Events”? Whose slug is /events/? If so, delete this page; The Events Calendar’s /events/ feed is not a page, but an “endpoint” where events content is generated, and if there is a page there it could interfere with things.

4. Finally, for now: can you please post your site’s complete, un-edited System Information to this thread? Here is how to do that ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey @Cristoph,

Thanks for reaching out.

First, I should mention that altering plugin behavior is not something we can help with. I only mention this to set your expectations early based on what might follow…it’s usually the case that changing plugin behavior means writing or modifying code, which we cannot help with.

I just wanted to point this out! Now, as for your actual question here:

Can you clarify what you mean when you say that an event is “expired”? Do you mean just that it has passed in time? Please be specific here, share screenshots if possible, etc.

Thank you!
George

[George]

Hey @Carlas,

Thank you for reaching out. I’m sorry for the trouble here!

I believe that what is happening on your site is actually the correct behavior. The problem is our wording of things in the admin options. If you notice, the description for the flat fee option says, “The flat fee charged for each event in an order.” (emphasis mine)

In your cart, there are three tickets, but they are all to one event. And so the flat fee only gets applied once.

We should make the other label more clear, as it currently says “per-ticket”, which should be “per-event”. I will check with our developers to confirm if this is indeed an error/typo.

Sincerely,
George

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