Hide Security Code on Tickets

[Janice Palmer]

Is it possible to hide the SECURITY CODE on the Ticket that is emailed to the purchaser?

Thank you,

Janice Palmer
Airdrie Web Design Ltd.

[Janice Palmer]

https://theeventscalendar.com/content/uploads/2015/12/Screen-Shot-2015-12-02-at-12.59.45-PM.png

[George]

Hey @Janice,

Thanks for reaching out. This is possible, but unfortunately only with a bit of custom coding.

Try heading into your theme’s functions.php file, and add this bit of code there:


add_action( 'init', 'tribe_remove_qr_from_email' );
add_action( 'admin_init', 'tribe_remove_qr_from_email' );

function tribe_remove_qr_from_email() {
remove_action( 'tribe_tickets_ticket_email_ticket_bottom', array( 'Tribe__Tickets_Plus__QR', 'inject_qr' ) );
}


☝️ Let us know if that helps!

— George

[Janice Palmer]

Thank you George,

It had no effect.

Looking more closely at the code now and I was actually referring to the security code not the QR code. For example, in the row containing the ticket details it says:
TICKET # TICKET TYPE PURCHASER and then SECURITY CODE 1938a45722

I want to remove the security code but keep the QR code.

Janice

[George]

Sorry for misunderstanding that, Janice!

Unfortunately, removing the Security Code is a bit more tricky. To do this, you have to make a custom template file in your theme.

To learn how to do that, first check out the guide here ? https://theeventscalendar.com/knowledgebase/themers-guide/

Override the default template in your theme by creating a file at:
[your-theme]/tribe-events/tickets/email.php

Then, find the original file in Event Tickets. It is located here within Event Tickets:
event-tickets/src/views/tickets/email.php

Copy and paste the WHOLE original file into the custom theme template version.

Then, look for the line of code around line 343 or so. This is where the security code is echoed out into the file. I have highlighted this line of code in this Gist for you as an example ? https://git.io/voOVc

You can then remove this code, or make it invisible, or anything else to satisfactorily modify your email template….

Best of luck with your customizing!
George

[Janice Palmer]

Thank you George, would I also be able to add text using the custom template file method described above?

Janice

[George]

Hey Janice,

Yes! You can indeed add any text, or other code, that you’d like.

— George

[Janice Palmer]

Thank you George, very helpful!

[George]

😀

[Author]

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