George

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Viewing 15 posts - 151 through 165 (of 10,499 total)
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  • George
    Participant

    And all this does not affect performance of Events Calendar Pro…only License and Support

    ☝️ Correct!


    So Basically turn off or Remove the Live Site Key…

    Then Add the Staging Key…Do the updates

    Remove the Staging Key and Add the Live Site Key….

    ☝️ You can do this if you’d like. You can also just leave the license on one domain name for the automatic updates, and then on the other site you can use the Manual Updates method here to manually update the plugins as needed: https://theeventscalendar.com/knowledgebase/manual-updates/

    But whatever works for you, David! 😀

    I hope this information helps!
    George

    in reply to: "Submit to Review" #1254602
    George
    Participant

    Hey Sam,

    Our plugins would not add any text like this on their own, so I am curious if you can do the following:

    Can you please share a screenshot of the “Submit to Review” text that shows up for you? Take a screenshot of the whole page at the point when you get this text.

    ou can share the images by uploading the screenshots to this thread directly. If you have issues with that, or are responding via email, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

    Thanks!
    George

    George
    Participant

    Sorry to hear this, @sphere!

    To help us investigate, can you do the following things?

    1. Share a link directly to your site’s community events submission form.

    2. Share your site’s complete, un-edited system information using the “Sharing information manually” steps outlined in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    in reply to: Where are my events? #1254522
    George
    Participant

    Hi Steve,

    It’s indeed a manual process — apologies for any confusion about this arising from our documentation or products pages!

    Since this aspect of your question is resolved, I will close this thread. But please feel free to open a new thread any time if other issues or questions arise!

    Best of luck with your project,
    George

    in reply to: How can i insert meta description and meta title #1254519
    George
    Participant

    Hey Sergio,

    The main calendar page is not a “real” page — it’s technically an “endpoint”. You can think of it as being more similar, for example, to your site’s RSS feed URL page — it’s a feed URL, not a “page”…

    And so you unfortunately cannot add meta description / meta title to the main calendar page from within the wp-admin like you describe. 🙁

    I’m sorry to disappoint! Please let me know if there are any other issues or questions I can try to help with.

    — George

    George
    Participant

    Hey David,

    Thanks for reaching out!

    Our licenses do support staging sites, but unfortunately it’s only for a very limited set of domain types at this time. We don’t have subdomain support for WP Engine or other web hosts yet, but we are working on this.

    To see a full explanation of how our licenses can be used on a live site and a dev/staging site, check out this Knowledgebase guide ? https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

    In regards to your specific issues, removing the license from where it’s not needed is indeed the best option. Removing the license key will not affect plugin functionality or data in any way. The license keys simply sign up a domain name for auto-updates and customer support; so the plugin works totally, 100% exactly the same with or without the license key and you should have no issues whatsoever.

    Please let me know if this information helps and if there are any other issues or questions I can try to help with!

    — George

    George
    Participant

    This reply is private.

    in reply to: Limit on events being imported? #1254506
    George
    Participant

    The developers did know this, Stanley — the failure here is totally and singularly mine. I was not aware of the limit and was not able to identify it in the code until it was explicitly pointed out to me.

    The limit cannot be changed at this time, and indeed there is no plan in place to modify this limit at this time.

    I am very sorry for the trouble here.

    Please let me know if there are any other issues or questions I can try to help with.

    — George

    in reply to: Timepicker conflict with Advanced Custom Fields Pro #1254501
    George
    Participant

    Indeed — sorry for the trouble here, but stay tuned to this thread for further updates! 😀

    in reply to: Modify tribe_get_events_title() #1254127
    George
    Participant

    Hey Bruce,

    Unfortunately the only way to tweak this character is to write custom code. We don’t technically offer any help for custom coding, but I was happy to take a look at this nonetheless and see what I could come up with ?

    Unfortunately, this one tribe_get_events_title() is used for generating a lot of events titles across a number of views. So to ensure that the modifying of the category title happens without altering the look or behavior of any other titles, I actually just duplicated much of the original code of the function.

    But you can change one line of the code to modify the category title’s character.

    First, here’s the full snippet I wrote for you ? https://git.io/vyMq4

    Copy that whole snippet and paste it into your theme’s functions.php file.

    Once that’s pasted in there, note this section of the code near the bottom of the snippet:

    /**
    * Modify this character to modify the category title separator.
    *
    * @see http://m.tri.be/19mj
    */
    $title .= ' → ' . $cat->name;

    ☝️ I’ve changed the default rsaquo character to the → character as an example, bu you can tweak it to use any other character you want.

    Or you can just modify the code even more extensively to wholly modify the output of the category title.

    You will have to take the reins on implementing and tinkering with this custom snippet, but I hope it helps!

    Cheers,
    George

    in reply to: PHP 7 compatibility #1254122
    George
    Participant

    Hi Rachel!

    There should not be any issues with PHP 7 compatibility, especially if you stay up-to-date with the most recent versions of our plugins.

    Please let me know if this information helps and if there are any other issues or questions I can try to help with.

    — George

    in reply to: PHP 7 compatibility #1254121
    George
    Participant

    Hi Rachel!

    There should not be any issues with PHP 7 compatibility, especially if you stay up-to-date with the most recent versions of our plugins.

    Please let me know if this information helps and if there are any other issues or questions I can try to help with.

    — George

    in reply to: VA Issues #1254117
    George
    Participant

    Hi Steve,

    I apologize for the confusion around the “no support via email” text you encounter. That is generally true, but for cases like this where we direct you to do that, it is fine to submit the support-related queries via email as directed.

    Please do indeed follow the steps laid out in your prior thread and email the relevant details to the support at theeventscalendar.com email address.

    I will close this thread to facilitate that action — see you over email!

    — George

    in reply to: Same Events Calendar on Multiple Sites #1254115
    George
    Participant

    Hey Luis,

    Thanks for reaching out!

    This sort of thing is still unfortunately not possible with our plugins at this time. 🙁 There is also no plan to implement such features soon.

    I am sorry to bear this news! Please let me know if there are any other issues or questions I can try to help with.

    Sincerely,
    George

    in reply to: Diploma or attendency proof to an event #1254106
    George
    Participant

    Hey Hermes,

    Thanks for reaching out! These features unfortunately do not exist within out plugins, and so would unfortunately require many code customizations to implement 🙁

    To implement the features you describe, you would have to write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

    I’m sorry to disappoint! Please let me know if there are any other issues or questions I can try to help with.

    Sincerely,
    George

Viewing 15 posts - 151 through 165 (of 10,499 total)