Geoff B.

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Viewing 15 posts - 1,261 through 1,275 (of 9,860 total)
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  • in reply to: Calender stops at 2018/09 #1369397
    Geoff B.
    Member

    This reply is private.

    in reply to: Events page or anyother page not found on server #1369260
    Geoff B.
    Member

    This reply is private.

    in reply to: Change WooCommerce Button Text "Add to cart" #1369257
    Geoff B.
    Member

    Good afternoon Joël,

    I am super stoked to hear that.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Month View No Longer Working #1369254
    Geoff B.
    Member

    Good afternoon,

    Thank you for writing back!

    I am super stoked to hear you were able to fix things on your end. Kudos!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Change "Tickets" to "Registration" #1369022
    Geoff B.
    Member

    This reply is private.

    in reply to: Change WooCommerce Button Text "Add to cart" #1369020
    Geoff B.
    Member

    This reply is private.

    in reply to: Switching Months in French – Follow up #1369019
    Geoff B.
    Member

    This reply is private.

    in reply to: mini calendar list wrapper fonts #1369012
    Geoff B.
    Member

    This reply is private.

    in reply to: Refund please #1369010
    Geoff B.
    Member

    Hello again Sheri,

    We are absolutely sorry to see you go.
    But reading your other threads I absolutely understand where you are coming from.

    I just processed the refund for the bundle.
    It might take a couple of days to show up on your account.

    Let me know if there is anything.

    Best of luck with your projects.
    Geoff B.

    in reply to: Some settings hidden? #1369008
    Geoff B.
    Member

    This reply is private.

    in reply to: How do we remove the description off thumbnail view. #1369007
    Geoff B.
    Member

    Good evening Corey,

    I am super stoked to hear that.

    Is there anything else I can help you with on this topic ?

    Have a great day!

    Geoff B.

    in reply to: Attendee Information Not Saving when adding to cart #1369005
    Geoff B.
    Member

    Good evening and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    We are sorry to hear about the attendee info not saving to cart. Yikes!

    I am not exactly sure what happened, but I am mostly glad you got things to work again!

    Is there anything else I can help you with on this subject ?

    Best regards,

    Geoff B.

    in reply to: Customize main page #1369003
    Geoff B.
    Member

    Good evening Vyacheslav and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I want when clicking on the event in the calendar automatically change the displayed events on the main page.

    Just to make sure I understand what you are trying to do, is your main page http://dk-moskvor.ru/ ? If not, could you tell me which page you are referring to ?

    Secondly, could you provide me with an example of what you would like to display precisely when you click on an event ? How would the site know which event to display when you click on a specific event (in other words, what are your “rules”) ?

    Finally, I am noticing quite a few errors in the Google Chrome Developers tools’ console.
    One of them is actually breaking the calendar (Javascript error).

    By the sound of it, it looks like there is some type of conflict at play.
    This is usually because of:

    1. A conflict with another plugin
    2. A conflict with your WordPress theme
    3. A template customization for the Events Calendar that requires updating

    When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

    A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

    The next step would be to go through our testing for conflicts procedure and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

    But, before you do that, there are 2 things I would advise:

    1. Make a backup of your database
    2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

    Let me know how that goes.

    Geoff B.

    in reply to: How do you get events to show up in post loop? #1369001
    Geoff B.
    Member

    Good evening Sheri and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I know it is an option and I have it checked but they aren’t showing up.

    Normally, checking that option is sufficient to have events be part of the normal blog loop.

    With that in mind, it also depends on:

    1. The way your theme is coded. Try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if that fixes it (with a “maintenance page” plugin in place).
    2. How you are publishing your blog (some sites use widgets and page builders to call the blog – as opposed to using the standard blog page option).

    Could you tell me a bit more about how you are publishing your blog (perhaps with an URL example) ?

    Hang in there!

    Geoff B.

    in reply to: ticket quantity selector broken #1369000
    Geoff B.
    Member

    Good evening Andrew and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the quantity selector acting up on your website.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    At first glance, this looks like a CSS issue.
    Could you please provide me with an URL where there is such a ticket ?

    Hang in there!

    Geoff B.

Viewing 15 posts - 1,261 through 1,275 (of 9,860 total)