Attendee Information Not Saving when adding to cart

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1368227
    newcollegeofflorida
    Participant

    It looks like this is popular topic.

    I am Running:

    • Event ticket 4.5.7
    • Event ticket Plus 4.5.6
    • Events Calendar 4.6.2
    • WooComerce 3.2.1
    • Advanced Custom Fields PRO 5.6.4
    • WordPress 4.8.2
    • on theme Hypermarket 1.3.8, and TwentySeventeen, and my Custom Theme

    The attendee information does not save on the event page before adding to the cart.
    once the user goes back to the event page and edits the attendee information, it does save.

    I am running ti locally on MAMP Pro with no cache. I have debug enabled and see no errors.

    Please let me know how i can get that working as it is the last part of this project. Cheers

    p.s.
    Am I correct in assuming this meta.js file is responsible for saving that data?

    #1368615
    newcollegeofflorida
    Participant

    I tried downgrading to woocomerce 3.1.2 to no avail

    #1368616
    newcollegeofflorida
    Participant

    Would setting it up with a lower version in the first place work better?

    #1368629
    newcollegeofflorida
    Participant

    Is it possible to get prior versions of the plug in to test compatibility?

    #1368688
    newcollegeofflorida
    Participant

    I rebuilt the whole thing from the ground up and everything is working. super strange

    #1369005
    Geoff B.
    Member

    Good evening and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    We are sorry to hear about the attendee info not saving to cart. Yikes!

    I am not exactly sure what happened, but I am mostly glad you got things to work again!

    Is there anything else I can help you with on this subject ?

    Best regards,

    Geoff B.

    #1370063
    newcollegeofflorida
    Participant

    Nope we can close this thread, thanks Geoff

    #1370289
    Geoff B.
    Member

    Good afternoon,

    OK, great!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

Viewing 8 posts - 1 through 8 (of 8 total)
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