Home › Forums › Ticket Products › Event Tickets Plus › Attendee Information Not Saving when adding to cart
- This topic has 8 replies, 2 voices, and was last updated 6 years, 6 months ago by newcollegeofflorida.
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October 24, 2017 at 10:23 am #1368227newcollegeoffloridaParticipant
It looks like this is popular topic.
I am Running:
- Event ticket 4.5.7
- Event ticket Plus 4.5.6
- Events Calendar 4.6.2
- WooComerce 3.2.1
- Advanced Custom Fields PRO 5.6.4
- WordPress 4.8.2
- on theme Hypermarket 1.3.8, and TwentySeventeen, and my Custom Theme
The attendee information does not save on the event page before adding to the cart.
once the user goes back to the event page and edits the attendee information, it does save.I am running ti locally on MAMP Pro with no cache. I have debug enabled and see no errors.
Please let me know how i can get that working as it is the last part of this project. Cheers
p.s.
Am I correct in assuming this meta.js file is responsible for saving that data?October 25, 2017 at 7:19 am #1368615newcollegeoffloridaParticipantI tried downgrading to woocomerce 3.1.2 to no avail
October 25, 2017 at 7:20 am #1368616newcollegeoffloridaParticipantWould setting it up with a lower version in the first place work better?
October 25, 2017 at 7:39 am #1368629newcollegeoffloridaParticipantIs it possible to get prior versions of the plug in to test compatibility?
October 25, 2017 at 9:23 am #1368688newcollegeoffloridaParticipantI rebuilt the whole thing from the ground up and everything is working. super strange
October 25, 2017 at 10:31 pm #1369005Geoff B.MemberGood evening and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the attendee info not saving to cart. Yikes!I am not exactly sure what happened, but I am mostly glad you got things to work again!
Is there anything else I can help you with on this subject ?
Best regards,
Geoff B.
October 27, 2017 at 7:51 am #1370063newcollegeoffloridaParticipantNope we can close this thread, thanks Geoff
October 27, 2017 at 10:52 am #1370289Geoff B.MemberGood afternoon,
OK, great!
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great weekend!
Geoff B.
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