Geoff B.

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Viewing 15 posts - 9,421 through 9,435 (of 9,860 total)
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  • in reply to: How to add Event title into tickets email? #1070963
    Geoff B.
    Member

    Good afternoon Karl,

    Thank you for sharing your tweak on the code. I’m sure other users will appreciate that.

    In fact, if you don’t mind, I would welcome you to paste your final version of the code here.
    As a side note, sharing code is usually much cleaner when using something like pastebin or gist 🙂

    Finally, although we officially don’t support customizations, if you are stuck with the code please feel free to expand on the issue you are encountering. I can’t promise you anything, but I’d be glad to take a stab at it.

    Have a great day!

    Geoff B.

    in reply to: [tribe_mini_calendar] change order #1070959
    Geoff B.
    Member

    Good afternoon Harrison,

    Congratulations on making it work!

    I’m glad I could be of assistance.

    Please know that you are always welcome back to the forum should you have any other questions.

    Have a great day!

    Geoff B.

    in reply to: Embedding calendar – not mini version #1070952
    Geoff B.
    Member

    Good afternoon Hesam,

    My pleasure.

    For now I am going to close this thread, but please know that you are always welcome back to the forum if you have any other questions.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good afternoon Mats,

    I’m glad I could help.
    Congratulations on fixing the issue!

    It’s also good to know that reloading the plugin does the trick. Thank you for sharing that.

    You are always welcome back in the forum if there is anything else.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good evening Ethan and welcome back!

    Thank you for reaching out to us.
    We will gladly try to assist you on this topic.

    As a starting point, you might want to read our Themer’s guide.
    I would recommend paying specific attention to the parts that are about the tooltip (which is what you are looking for).

    Furthermore, I would also recommend reading the following threads on similar topics (people wanting to add information and customize what is being displayed in the tooltip):

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Embedding calendar – not mini version #1070558
    Geoff B.
    Member

    Good evening Hesam and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    We will gladly answer your question.

    It turns out you are not the only one looking to do this. In fact, it’s been one of our biggest request.

    This is why it was announced on February 2nd that we have officially started working on a new feature that will allow the shortcode for the full calendar.

    Unfortunately, I cannot commit to a release date at this point. But stay tuned.

    In the meantime, if you cannot wait, the only way to go about it would be to hire one of our recommended customizers to provide you with the ability to achieve something similar (probably through a special page template).

    I wish I had a better answer for you, but for now it’s the best one I have.

    Have a great day!

    Geoff B.

    in reply to: [tribe_mini_calendar] change order #1070554
    Geoff B.
    Member

    Good evening Harrison and welcome back!

    Thank you for reaching out to us.
    We will gladly try to assist you on this topic.

    Is it possible to change the order so that the list of events come first with the calendar underneath?

    Absolutely! In fact, you can modify pretty much everything.

    Your starting point should be to read our Themer’s guide.

    Basically, if you:

    1. Create a new folder in your theme’s folder called tribe-events
    2. Copy the files that you are looking to modify (look for the widget section of the themer’s guide)
    3. Modify the file you just copied over to display the correct sequence, you should be all set (the new file has precedence over the plugin’s file)

    Let me know if you need assistance with that part.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

     

    Good evening Mats and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us. We are sorry to hear about the missing Facebook image issue you have been dealing with.

    We will gladly try to assist you on this topic.

    In order to investigate possible errors, I used the Facebook’s DeBugger tool for Developers.
    You can try it for yourself if you want.

    It turns out that there is an error on your single events pages (and maybe others). The open graph (og) type property appears to be missing.

    A lot of people fix this issue through the use of a SEO plugin where you can define the metadata passed to Facebook (e.g.: Yoast SEO).

    If that doesn’t work for you, as a first troubleshooting step, could you please provide us with your system information in a private reply ?

    Have a great day!

    Geoff B.

    in reply to: Event Tickets Pro Not Working with Woo Commerce #1070540
    Geoff B.
    Member

    Good evening Dave,

    Wow! Good job on fixing the archive page.

    Can you run the code snippet you are using for the single page by me ? (I will take a look at it).

    As a side note, the best way to share code snippets is through a web service such as pastebin or gist 🙂

    Have a great day!

    Geoff B.

    in reply to: Moving Events From Another Events Plugin #1070538
    Geoff B.
    Member

    Good evening Joel,

    Thank you for providing more details.

    It looks like the plugin author is not very supportive of that question (it was asked several times without any answer).

    It also looks like somebody forked the plugin (made their own version of it) that includes the ability to export the events to a .ics file.

    As you can imagine, I cannot guarantee anything, but after you have made a backup of everything (plugin and database), it would be worth overwriting the current event plugin with this one and see if you are indeed able to export.

    Worst case scenario, you can alway roll back to the previous version.

    If it does work as promised, then you would be able to import the said .ics file to our plugin using our awesome iCal importer premium plugin.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Let me know if that helps.

    Have a great day!

    Geoff B.

     

    Geoff B.
    Member

    Good evening Vytenis,

    I’m glad my answer was useful to you.

    You are always welcome back if you have any other questions.

    Have a great day!

    Geoff B.

    in reply to: Too much blank space, event page header #1070535
    Geoff B.
    Member

    Good evening Gwyneth and welcome back!

    Thank you for reaching out to us.
    We will gladly try to assist you with the extra white space issue.

    After taking a closer look at your website, I have found the culprit.
    There is a CSS rule in your theme that adds a 58px margin at the top of the event section.

    The rule looks like this:

    #tribe-events-content {
    margin-top: 58px !important;
    }

    Basically, reducing that number or simply removing that rule altogether will get rid of the extra white space.

    Let me know if you need help accomplishing this.

    Best regards,
    Geoffroy

    in reply to: Removing expired events #1070503
    Geoff B.
    Member

    Good evening Lindsay and welcome back!

    Thank you for reaching out to us.
    We will gladly try to assist you on these topics.

    1. Is there a way to have expired events removed from the calendar after X amount of time?

    The short answer is yes. Depending on how forceful you want to be, you can:

    Is there a way to make it so that it doesn’t show these events since they’ve already past? Below is my code for the upcoming events list.

    Perhaps you can draw inspiration from my colleague Barry as explained in the following post ?

    Let me know if that helps.

    Have a great day!

    Geoff B.

     

    in reply to: iCal imports more than expected #1070500
    Geoff B.
    Member

    Good evening William and welcome back!

    Thank you for reaching out to us. We are sorry to hear about the iCal importer issues you have been experiencing.

    We will gladly try to assist you on this topic.

    This might require a bit of back and forth, so bear with us.

    I tried starting from scratch thinking that maybe some of the old events from the first feed were somehow in there and conflicting with the new feed. So I deleted all events and emptied the trash and tried to import the feed again but got an error. It wouldn’t let me import the feed.

    Just to make sure, could you share what the error message was ?

    This is probably caused by one of the built-in features of our plugin. To make a long story short, to prevent events duplicates, the plugin blocks events from being reimported, even after they have been deleted.

    You can solve this by:

    1. Deleting these events straight from the Database (after a backup of course)
    2. Use the following snippet in the functions.php file of your WordPress theme.

    As for the faulty events, could you please provide some more details on them ? (are they recurring events ? If so, what are their recurrence rules ?)

    I am looking forward to hear back from you.

    Have a great day!

    Geoff B.

    in reply to: How to add Event title into tickets email? #1070498
    Geoff B.
    Member

    Good evening Karl and welcome back!

    Thank you for reaching out to us.
    We will gladly try to assist you on this topic.

    What I’m trying to do is ensure that all tickets have the event title appended in all emails.

    I actually do see an answer in the thread you referenced. Maybe there is something that I’m missing ?

    Your best bet is to use my colleague Brook’s great snippet and tweak it to replace the date by the event title.

    Let me know if that helps.

    Have a great day!

    Geoff B.

Viewing 15 posts - 9,421 through 9,435 (of 9,860 total)