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Good afternoon Juan,
I am sorry to hear your shared server quickly runs out of such queries.
I do not mean to be overstepping my place here, but perhaps it would be worth considering a different webhost that does not have such limitations (if the price vs time ratio is right) ?In any case, here are a couple of answers to your questions.
Are there any considerations I need to make for it to function properly with your plugin?
You might need to leverage the
tribe_events_pro_geocode_request_urlhook (filter the URL we use to talk to Google) to add your API key into the mix.Where should I insert the API Key once I have it? And should it be a server API or a Java API ?
Unfortunately, there’s nowhere to insert it as such – we don’t provide any kind of UI – so it would need some coding effort 🙁
As a side note, right now our interactions take place server side, but there’s a plan to move to doing things client/browser-side. If you are going to implement customizations yourself, that’s worth considering primarily because it will often reduce the need for an API key
Let me know if that helps.
Have a great day!
Geoff B.
Hey Mark,
Thank you for your kind words.
I am happy you managed to get it all sorted out. Kudos to you!Please come back anytime you have questions.
Have a great week!
Geoff B.
Good afternoon Linda,
Let us know when you are ready to go.
We are always happy to help.
Have a great week,
Geoff B.
Bonsoir Antoine,
Voici quelques réponses à vos questions.
Est-ce que les paiements des billets passent par la boutique, comme avec ticket plus ?
Oui, absolument. C’est exactement la même chose à ce niveau.
La grosse différence se situe au niveau des paramètres suivants que vous contrôlerez:
- Allow any user to create tickets : vous permet de décider qui a le droit ou non de le faire
- Per-ticket fee type: vous permet, si vous le désirez, de retenir un % ou montant fixe sur la vente des billets.
Une fois le ticket acheté, est-ce que l’utilisateur peut continuer des achats sur le woocommerce et ne faire qu’un seul paiement ?
Oui, tout à fait.
Compatible calendar pro ?
Oui
Compatible Facebook importer ?
Je ne suis pas trop certain de savoir comment vous désirez procéder à cet égard ?
À la base, l’objectif du plugiciel Community Events est de permettre à vos utilisateurs d’ajouter eux-mêmes les événements (et de pouvoir en faire la gestion au “front-end”), tout en vous permettant de garder le niveau de contrôle qui vous convient.
Si vous désirez que vos utilisateurs puissent utiliser Facebook importer, ça ne va pas fonctionner.
Si par contre, vous désirez utiliser Facebook importer afin d’accélérer la mise en place des événements, ça pourrait le faire. Par contre, une fois l’événement importé, il faudra vous assurer de lui attribuer le bon auteur (l’utilisateur qui en fera la gestion).
De cette façon, ça reviendra au même que si l’utilisateur avait lui-même créé ledit événement.
Community event obligatoire ?
Oui, sans quoi ça ne fonctionnera pas.
Bonne semaine,
Geoff B.
Hey Gary,
Thank you for being completely transparent.
I’m with you, pinpointing an issue that is hard to replicate can take some time, as you know.Unfortunately, I am unaware of a method to feed a lot of purchases automatically in a testing environment (aside from standard QA testing tools which, to be honest, are not my forte).
That being said, I did a little bit of extra research on the topic of that specific message.
Based on my research results, I’m thinking that perhaps it would be more efficient to try to get a list of customer details and event details where this happened for trying to reproduce. And, if you have screenshots of the details of these, that would be awesome.
Apparently, there are typically 2 main causes for this type of error:
- PHP versions of 5.3 and below (which is not your case)
- Presence of unexpected characters in the array
Let me know if you can get a hold of such info.
Have a great day!
Geoff B.
Hi again Paul,
My bad, I realize now that this is not what you were looking for.
Could you take a look at the following tutorial instead: https://theeventscalendar.com/knowledgebase/adding-sold-out-notices-in-list-view/ ?
I believe this will be closer to home 🙂
Have a good week-end,
Geoff B.
Good evening Ben,
Although we are sorry for all the extra work, I want to congratulate you on successfully managing to get everything to work to your liking.
Kudos to you!
You are welcome back anytime 🙂
Have a good week-end,
Geoff B.
Good evening Sam and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
This is a great suggestion.
In fact, you can suggest it or cast your vote for it in our User Voice forum.Unfortunately, at this point it is not a built-in feature. So this means, you will have to resort to template customization to get it done.
If you haven’t already, I recommend reading our our Themer’s guide to get a general sense of that would work.
Next, to get you started, I highly recommend the following post on a similar topic: https://theeventscalendar.com/knowledgebase/set-calendar-to-show-specific-month/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Doug and welcome back!
Thank you for reaching out to us. This is a great question.
I would love to help you with this topic.But before doing so, I am noticing that you are one version behind on your various the Events Calendar plugins.
I would highly recommend updating them (after a backup, of course).Since there is currently no built-in way to do this, I believe the best solution to accomplish this is through a bit of template customization.
If you haven’t already, you might want to read our Themer’s guide to get a general sense of how that works.Once that’s done, I suggest reading the following 2 posts that point you in the right direction on that very topic:
- https://theeventscalendar.com/support/forums/topic/event-tickets-defaulting-to-ticket-category-on-the-woo-side/
- https://theeventscalendar.com/support/forums/topic/add-tickets-to-ticket-product-category/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Mark and welcome back!
Thank you for reaching out to us.
We are glad the spacing issues are history. But we are totally sorry to hear about the glitchy display on mobile.
I would love to help you with this topic.First off, there is a fair chance that the mobile issue could be caused by either a theme or a plugin conflict.
Could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
There are a couple of potential culprits in the list of plugins you shared with us (in the past, some of them have been know not behave nicely with our plugins), including:
- Any redirection plugin (I notice you have 2 of them)
- Most plugins from the JetPack family
So in short, it is certainly worth investigating.
That being said, I went ahead and did a few tests of my own to get a better sense of what the behaviour was like on an iPhone 5.
The button does manage to bring up the expanded Filter bar choices, but they are literally stuck behind the site’s mobile logo and navigation towards the bottom to be able to apply the filters is impossible. So I am thinking there is a high chance of a conflict.
I am looking forward to hear what your test results reveal.
Have a good week-end,
Geoff B.
Good evening Karly and welcome back!
I believe I have just what you are looking for.
Check out my colleague Geoff’s elegant and simple solution here: https://theeventscalendar.com/support/forums/topic/show-all-categories-by-default/
Let me know how that goes.
Best regards,
Geoff B.Good evening Ben and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
This is a really interesting suggestion.
I totally see where you are coming from on this.It would be nice to have a choice of date picker or even date picker range for the following views: list, photo, map
In fact, you can suggest it or cast your vote on other features in our User Voice forum.As you might know, currently there is unfortunately no built-in way to do that.
But I might have some good news. Somebody else made a very similar request a while back.To make a long story short, this will require some customization for now.
You might want to read our Themer’s guide to get a good general sense of how that works.You can also read my colleague Barry’s suggestion to get you started on the right track: https://theeventscalendar.com/support/forums/topic/change-datepicker-in-map-view-to-display-months-rather-than-days/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Jennifer and welcome back!
Thank you for reaching out to us.
We are sorry to hear about messy display issue you have been experiencing.
I would love to help you with this topic.In our most recent update, it looks like some of our users (including those using the X theme) have reported some odd display issues.
However, as you know, we do not offer support for our free plugin in this forum.
If you don’t mind, in the future, for any bug could you please post your questions over here: https://wordpress.org/support/plugin/the-events-calendar ?In fact, I believe, you will find the solution you are looking for over there: https://wordpress.org/support/topic/problem-after-update-plugin-event-calendar-2?replies=4#post-8068853
For now, I will close this thread. Thank you for your understanding.
Best regards,
Geoff B.
