Tickets and categories

[caldiatech]

When we create tickets in events they go to WooCommerce but they by default have no category. Is there any way we can assign tickets to categories for better management? I can see this getting unwieldy when there are hundreds of items.

[Geoff B.]

Good evening Doug and welcome back!

Thank you for reaching out to us. This is a great question.
I would love to help you with this topic.

But before doing so, I am noticing that you are one version behind on your various the Events Calendar plugins.
I would highly recommend updating them (after a backup, of course).

Since there is currently no built-in way to do this, I believe the best solution to accomplish this is through a bit of template customization.
If you haven’t already, you might want to read our Themer’s guide to get a general sense of how that works.

Once that’s done, I suggest reading the following 2 posts that point you in the right direction on that very topic:

• https://theeventscalendar.com/support/forums/topic/event-tickets-defaulting-to-ticket-category-on-the-woo-side/
• https://theeventscalendar.com/support/forums/topic/add-tickets-to-ticket-product-category/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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