Geoff B.

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Viewing 15 posts - 5,371 through 5,385 (of 9,860 total)
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  • in reply to: Unable to add fieldsets to RSVP tickets #1199837
    Geoff B.
    Member

    Good afternoon Damien,

    I am stoked that this fixed it for you!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Translation only picked up partially in edit-event.php #1199615
    Geoff B.
    Member

    Good evening Kristian,

    Thank you for writing back.

    I DON’T want the REGULAR Swedish translations. We have made our own that are in the mo/po-files. We want eg. “Notis” in stead of “Evenemang” etc.

    That is fine, but my recommendations still stand.

    1. From what I can see from your screenshot, the strings that need to have Swedish translations (even if they are your own) are not found in the Community Events language files, but rather in:
      1. /wp-content/plugins/the-events-calendar/lang/
      2. /wp-content/plugins/events-calendar-pro/lang/

    Furthermore, if you are going to used personalized version of the files, you will still need to update them from the POT files every release of our plugin.

    This is done via the Catalog > Update from POT file menu in Poedit.

    The reason for that is that if you don’t do that, you will be missing strings and some of the translations will not display properly (even though your non-updated language file would have you believe everything is fine)

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Unable to add fieldsets to RSVP tickets #1199608
    Geoff B.
    Member

    Good evening Damien,

    Thank you for writing back.

    You are correct, such issues are known to arise upon transferring a site from http to https.

    This can be fixed by:

    1. Making sure that the URLs contain https under Settings > General
    2. Making sure that all content and database entries are using https URLs. This is especially true if the site was originally set up to be http and converted to https later on.
    3. Using the insecure content fixer plugin: https://wordpress.org/plugins/ssl-insecure-content-fixer/

    Let me know how that goes.

    Best regards,
    Geoff B.

    Cheers

    Geoff B.

    in reply to: Can not edit RSVP information #1199605
    Geoff B.
    Member

    This reply is private.

    in reply to: Datepicker not showing #1199604
    Geoff B.
    Member

    Good evening Richard,

    Our date pickers actually do work with HTTPS.
    The issue arises when the SSL setup of a site needs review because of:

    1. Self-signed certificates
    2. Discrepancies in General > Settings (http being used instead of https) – e.g.: with Set FORCE_SSL_ADMIN to true (in wp-config.php)
    3. When a site was set to https after initially being setup as http (and there are some resources still being served under http)

    In all of these cases, the fix is to do a complete review of how https is being generated and configured.

    As for the workaround I proposed, I just assumed that the production server was setup exactly as your staging site.

    So at this point, short of taking a look at your live site’s config in the backend, I am limited in the help I can provide to review of your SSL setup. But I am totally game to look and see if I can spot anything obvious in the setup.

    Best regards,

    Geoff B.

    in reply to: French Translation Issue #1199603
    Geoff B.
    Member

    Bonjour Patrick,

    J’ai pris la peine de faire plusieurs essais avec vos fichiers.

    D’après mes tests, en utilisant vos fichiers, je parviens Ă  bien afficher le texte “all” en français.
    Toutefois, pour que cela fonctionne, vous devrez au prĂ©alable vous assurer qu’il n’y a aucun fichier dans /wp-content/languages/ ou /wp-content/languages/plugins

    Dans le doute, effacez les fichiers de langue du calendrier de ces 2 répertoires (après une copie de sauvegarde) et glisser vos derniers fichiers dans /wp-content/plugins/the-events-calendar/common/lang/

    Autre petit truc, si je tente de mettre Ă  jour vos fichiers Ă  partir du fichier POT, j’obtiens 6 nouvelles chaĂ®nes et 274 chaĂ®nes obsolètes.

    Vous voudrez probablement mettre votre fichier po Ă  jour Ă  partir fichier POT.

    Salutations,
    Geoff B.

    in reply to: Change Events Page Title #1199600
    Geoff B.
    Member

    Good evening Liz,

    Thank you for the files.

    Based on my investigation, the Jupiter should have an option to allow you to control the page titles for the Archives. You can see that here: /wp-content/themes/jupiter/framework/admin/theme-options/params/blog/archive.php at line 40

    I am not too familiar with that specific theme, but I believe that should be under the blog options.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good evening Mike,

    This is totally my bad. I was under the impression that this snippet also added the info in the cart.

    After thorough research, it does not look like there is such a snippet or plugin available for now.
    But, I will suggest it to our snippet ninjas (unless you want to adapt the above plugin yourself).

    Just to set expectations, sometimes snippet requests are not always possible, but I will totally give this a shot.

    Hang in there as I follow-up on this for you.

    Best regards,

    Geoff B.

    in reply to: Event Tickets Plugin Overrides Event cost #1199597
    Geoff B.
    Member

    This reply is private.

    in reply to: Translation error #1199594
    Geoff B.
    Member

    Good evening Detlex,

    Thank you for writing back.
    This allowed me to investigate further.

    You are right. this specific string is hard to find.
    So far, my best guess is that the “im” (instead of the “am”) string might be coming directly from WordPress language files.

    I will ask Dev tomorrow for a more in-depth explanation of how that works.

    In the meantime, since my German is fairly limited, could you tell me if “im” vs “am” has to do with the formal vs informal version of the language ?

    Hang in there as I follow up on this for you.

    Best regards,

    Geoff B.

    in reply to: Missing Translation Possibilities for several strings #1199592
    Geoff B.
    Member

    This reply is private.

    in reply to: Event Tickets Plus #1199578
    Geoff B.
    Member

    Hey Stacy,

    I am stoked that this worked out for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Customization of events calendar plugins #1199368
    Geoff B.
    Member

    Good evening Parveen and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    As it turns out, that specific theme uses a customized version of our plugin.
    We unfortunately do not provide support for customizations unfortunately.

    So I am afraid these questions will have to be addressed with the theme authors or you could hire one of our recommended customizers to do the customization for you.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Best regards,

    Geoff B.

    in reply to: Removing Featured Image from Events Element on page #1199354
    Geoff B.
    Member

    Good afternoon Dawn and welcome to the Events Calendar forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The easiest way to go about this would be to add the custom CSS rule to your Custom CSS metabox (in your theme’s options):

    .home .fusion-events-shortcode .tribe-events-event-image {display:none !important}

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Courses with 4-8 weekly lessons and 1 fee #1199351
    Geoff B.
    Member

    Good afternoon Emma and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    I understand that The Events Calendar Pro can manage weekly recurring events. But I’m not sure how the inventory / number of places available will be managed when there are 8 recurring events that are actually 1 course. We don’t want them to accidentally take more bookings than there are places available.

    You are correct about the combination of plugins you will need: Woocommerce + The Events Calendar Pro + Event Tickets Plus

    As it turns out, you are in luck. We currently only support 1 pool of tickets for all recurring events.

    In other words, no matter which recurring event the tickets are bought from, it’s considered as 1 event and 1 global stock.

    Let me know if that helps.

    Have a great day!

    Geoff B.

Viewing 15 posts - 5,371 through 5,385 (of 9,860 total)