Geoff B.

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Viewing 15 posts - 5,116 through 5,130 (of 9,860 total)
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  • in reply to: 404 after translation #1205613
    Geoff B.
    Member

    Good evening Jan and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the 404 error message you had to deal with.
    I would love to help you with this topic.

    Actually, after such changes it is advisable to simply re-save your permalinks.

    You can read all about it here: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: How do I duplicate events #1205611
    Geoff B.
    Member

    Good evening Paul and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    Actually, you do not need pro to duplicate events.
    Any plugin that duplicates custom post types should work, including: https://wordpress.org/plugins/duplicate-tec-event/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Text Can't be Seen on the Month View Because it is White #1205610
    Geoff B.
    Member

    Good evening Bob and welcome to the Events Calendar forum!

    Thank you for your interest in our products and for your fantastic words.
    We’ll be glad to answer your questions.

    The issue is that h3 text is inheriting its colour based on a Divi CSS rule

    h1 a, h2 a, h3 a, h4 a, h5 a, h6 a {
    color: inherit;
    }

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    .tribe-events-calendar div[id*=tribe-events-event-] h3.tribe-events-month-event-title a {
    color: black;
    }

    Have a great day!

    Geoff B.

    in reply to: Header/Title and bookmark/link name change #1205445
    Geoff B.
    Member

    Bonjour Sacha,

    Génial et bien joué!
    Je suis bien content de savoir que mes recommandations vous ont été utiles.

    Vous serez toujours le bienvenu dans nos forums.

    Bonne semaine!
    Geoff B.

    in reply to: Recurring Events Stopped Working #1205442
    Geoff B.
    Member

    Hey Mike,

    I am super stoked this worked for you!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Recurring Events field not populating #1205437
    Geoff B.
    Member

    Hey Dekin,

    I’m super stoked that this worked for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Attendees in admin email. #1205082
    Geoff B.
    Member

    This reply is private.

    in reply to: Issues with map and google api #1205081
    Geoff B.
    Member

    Good evening Darren,

    Yikes, that’s not good.
    I wish it did.

    I totally understand how frustrating that can be for our shared hosting users such as yourself.
    I have escalated this to my supervisor to make sure this issue gets flagged as a top priority for the next Maintenance Release.

    With that in mind, unfortunately, I cannot commit to a release date at this point.
    But stay tuned, you will be contacted when the fix is released.

    As stated before, short term, I am afraid your only workaround would be to either use a different webhost, get a dedicated IP or upgrade to a hosting plan that is not shared.

    I realize this is far from great, but until this goes through our complete Dev release cycle, I unfortunately have no other alternative to offer.

    Best regards,

    Geoff B.

    in reply to: my Events calendar Pro is in french? why? #1205079
    Geoff B.
    Member

    This reply is private.

    in reply to: Category / Tags not recognized #1205074
    Geoff B.
    Member

    Good evening Ivan,

    Thank you for writing back, for the information and for the files.

    Based on what I am seeing, you used to have some integration between your Envira Gallery plugin and the Events Calendar. This was based on the fact that the Events Calendar categories were also available as WordPress categories.

    If I get this correctly, this was achieved via The Events Calendar: WP Category Integration (Unsupported) version 2016.01.07 and perhaps The Events Calendar: Snippet 945349 version 0.1.1

    As you might guess, this is definitely not a built-in functionality.

    As you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

    We unfortunately do not provide complete support for customization.

    With that in mind, I would recommend heading over to Events -> Settings -> General and try checking the Include events in main blog loop option to see if that helps.

    If not, since programming is not really your thing, you could hire one of our recommended customizers to do the customization for you.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Calendar not loading for some users #1205071
    Geoff B.
    Member

    Good evening Michael,

    Thank you for writing back.

    You might also consider upgrading to the latest version of our plugins if you get a chance.

    Finally, while following up on this (now that your test site is back up), I am noticing a Javascript error in your events page (at least): Cannot read property ‘id’ of undefined.

    Perhaps your web developer can take a look at that too.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Photo View has large spaces between events #1205066
    Geoff B.
    Member

    Good evening Matt,

    Thank you for writing back.
    I am sorry to hear that this did not yield the expected results.

    Additionally, it looks like I can no longer see your site for some reason.
    As you can imagine, that limits my ability to help you further.

    Could you look into that ?

    In the meantime, you might want to read the following in case it helps: https://theeventscalendar.com/knowledgebase/change-photo-view-to-equal-height-grid/

    Hang in there,
    Geoff B.

     

    in reply to: recurring date translate #1205065
    Geoff B.
    Member

    Bonsoir Audrey,

    Génial! Je suis bien heureux que vous ayez pu trouver!

    Merci de partager le tout au bénéfice de tous!

    Je vous invite à partager le tout avec l’équipe d’Eventica.

    Salutations et vous serez toujours la bienvenue dans nos forums.

    Geoff B.

     

    Geoff B.
    Member

    This reply is private.

    in reply to: theme conflict #1205061
    Geoff B.
    Member

    This reply is private.

Viewing 15 posts - 5,116 through 5,130 (of 9,860 total)