[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Kris,

I am super stoked that this helped out. Kudos!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Bettina,

Thank you for your answer.

I am glad to hear you found a workaround!
A max execution time of 120 is great for now.

Based on what you are telling me, this means that there is an issue with either your theme or child theme.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Hang in there!

Best regards,

Geoff B.

[Geoff B.]

Good evening Dan,

Thank you for your answer.

I think I know what is going on, based on your URL.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.events-list .tribe-events-loop .tribe-events-event-meta {font-size: 24px !important}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Jo,

It is nice to hear from you!

I am super stoked that you found a workaround!

I know it is not quite the same, but I thought you would like to know that the following related feature is planned: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5486386-tickets-attached-to-emails-as-pdfs

Is there anything else I can help you with ?

Best regards,

Geoff B.

[Geoff B.]

Good evening Lee,

You are definitely on to something.

What is going on is that the default the Events Calendar page is not actually a “real” page.

That means a couple of things:

1. You do not and should not create a page called “Calendar” if your goal is to have https://www.discoverjacksonnc.com/calendar/ as the main the Events Calendar URL.
2. Instead you should simply change the slug in Events -> Settings -> General and adjust your Menu accordingly.
3. Although the main the Events Calendar page is not a real page, it does need exclusivity over the URL it uses. If there is a “real” page created that uses the same slug, things will stop working properly.
4. In order to control the display of the main the Events Calendar page, you can try the different settings under Events -> Settings -> Display, the Events Template one specifically.
5. If there are elements missing from the display (like the H1 tag for example), you can always tweak that directly in your child theme.

Finally, if you really want to go for a regular page approach, there is nothing stoping you from leaving the calendar at /events/ WHILE creating a /calendar/ page where you use the full calendar embed code: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Let me know if that helps.

Have a great day!

Geoff B.

 

[Geoff B.]

Good evening Callum,

I believe I know the cause of the issue.

The CSS rule you entered does not apply to all screen sizes.
You can test that theory by changing the browser window size.

It currently reads:

@media screen and (min-width: 1281px) {
.tribe-tickets-remaining {
display: none !important;
}
}

This means that it will not apply to screens that are smaller than 1281px.
The solution is to move the code before these brackets or simply out of any @media rule.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Camilla,

Thank you for writing back.
I am sorry these 2 approaches did not work.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you please provide me with the URL of an example Ticket on your site ?

Hang in there!

Best regards,

Geoff B.

[Geoff B.]

Good evening Mark,

Thank you for your answer.

What is going on is that there is another CSS rule interfering.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-community-events input {color: #555 !important;}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Erik and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the translation issues you are facing. Yikes!
I would love to help you with this topic.

If you have not done so already, can you make sure everything is setup according to this guide : https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

Secondly, for all sorts of reasons, including SEO, I would highly recommend changing your WPML translation method from parameter based (?lang=) to directory based (yoursite.com/de, yoursite.com/dk, etc..). This should solve your link issue once and for all.

1 – How can I make the German/Danish translations, or how come they dont translate the months automatically since I’m guessing atleast that part is saved in the language files? I’m not looking into making anything special.

This is a great question. As a first step, I would head over to the string translation interface and search for the month names in ALL domains (not just the Events Calendar). Depending on your setup, the plugin might be looking for WordPress’s month translations.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening David and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You can absolutely do that.
Most likely this will be accomplished by using a snippet in your child theme’s functions.php file.

Here are a couple of worthy reads on this very topic:

1. https://theeventscalendar.com/support/forums/topic/all-events-shown-as-free/ . As there are a couple of snippets and variants in there, you might have to try a few to find the one that works for you.
2. You might also want to try the snippet found at the very bottom of this article and adapt it: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Christiane and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear that your calendar is not displaying in german. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, full disclosure, we had a few glitches with language files in our latest releases. Maybe this is related to the issue you are experiencing.

When translation file strings are not kicking in, it is usually caused by one of the following things:

1. Your translation files are not up to date (which could accidentally be the case with our latest releases)
2. You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder
3. Your theme is using its own text domain for some of the strings related to the calendar

In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.

If that does not work, you might have to perform another step first. Open the Pot file of each plugin using Poedit and go to Catalog > update from sources.

You can then try the update again from the pot file.

If your theme is using its own text domain for template customizations, I would strongly suggest reverting back to the Events Calendar text domain in your child theme.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Marianne and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Your best bet would be to use a third-party plugin for that purpose.
There are a few of them out there (both free and premium ones), so you will need to investigate.

Here are a couple to get you started:

1. https://wordpress.org/plugins/wp-smushit/
2. https://wordpress.org/plugins/ewww-image-optimizer/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Chris and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the calendar page not appearing on your site.
I would love to help you with this topic.

With that in mind, I just went to https://jam.buzz/events/ and the calendar page seems to display great on my end.

So I am thinking this might have been caused by:

1. A caching plugin issue
2. Your permalinks needing to be re-saved
3. Changing the setting for Events template under Events -> Settings -> Display

Either way, is there anything else you need help with ?

Best regards,

Geoff B.

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