[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Kelly,

Thank you for writing back.
I am glad you were able to come up with a workaround for your situation.

Kudos for that!

This issue seems to be pretty theme specific. So, as you can guess, the extent of my help is limited.

However, I would like to offer some suggestions:

1. Consider using a child theme to perform tweaks and creating a page template just for your events shortcodes based pages
2. Contact the theme author for guidance
3. Consider searching your theme files for the 2699px value to see where it is coming from

Is there anything else I can do for you ?

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Mister,

I have some good news.
Until we officially fix this properly, you could use the following workaround from another one of our customers: https://theeventscalendar.com/support/forums/topic/disable-wpml-translation-for-tribe_events-2/

This will essentially make sure that you can set the values to your liking and resume translation of the countries.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Frank,

As promised, I followed up with our UX team and they were able to craft a template customization that does precisely what you are looking for.

Check it out: rsvp-v2.php

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Chris and welcome to the Events Calendar forum!

 

Thank you for your interest in our products. It’s truly appreciated.

However, please note that we do not offer support for our free plugin in this premium add-ons forum.

But, the good news is that you are still welcome to consult this forum to your liking and browse it for solutions, snippets and tutorials.

If you don’t mind, in the future could you please post your support questions here: https://wordpress.org/support/plugin/the-events-calendar or perhaps consider the purchase of one of our premium plugins to get access to premium support ?

Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

With that in mind, I believe you could achieve this through a simple template customization.
You might want to read our Themer’s guide to get a sense of how that works.

This week’s widget displays exactly that type of message.
You could literally “steal” code from there in your customization.

Best regards,

Geoff B.

 

 

 

[Geoff B.]

Good evening Dawn and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I just went ahead and refunded you the difference between Business and Personal.
I also adjusted your license level accordingly.

Let me know if there is anything else.

Best regards,

Geoff B.

[Geoff B.]

Good evening Jason and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

On most WordPress theme, the easiest to accomplish that is by going to Appearance > Customize > The Events Calendar > Global Elements > Button color.

You can also try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-button, #tribe-events .tribe-events-button {
background-color: #dd3333 !important;
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Paul and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Do I need to purchase each app one by one or can I buy a license for all apps for use on a single website?

That is a great question.

If you are interested in purchasing several of our premium add-ons, you will certainly want to take a look at our bundles: https://theeventscalendar.com/bundles/

This will most likely translate into significant discounts for you.

Can I speak to someone to help shape out what we are trying to achieve and what we need in order to do it.

We do not offer phone support at the moment alas.

However, I would be more than happy to assist you with that.
You can simply share your goals here and we can continue the conversation until you find your answers.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Martin and welcome back!

Thank you for reaching out to us.
I see what you mean.

I would love to help you with this topic.

Once the event (class) schedule is on the events calendar, how or what would I have them use for students regitstering for a class?

This is a great question. The easiest way to do this would be by extending the Events Calendar with Event Tickets and Event Tickets Plus:

1. https://theeventscalendar.com/product/wordpress-event-tickets/
2. https://theeventscalendar.com/product/wordpress-event-tickets-plus/

To make a long story short, this will let you:

1. Capture the students info
2. Manage stock (number of places available)
3. Process Payment

As for the implementation, I would recommend looking at the Event Tickets Plus page, trying out our basic ticket demo: http://wpshindig.com/event/events-tickets-demo/ and finally browsing our showcase: https://theeventscalendar.com/showcase/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Ian and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

When a ticket is purchased, an email notification to be sent to a specific email address. is this possible?

Yes, that is possible by using a snippet in the functions.php file of your theme (without the PHP tag at the top):

1. https://theeventscalendar.com/support/forums/topic/getting-bcc-copy-of-ticket-email-to-client/
2. https://theeventscalendar.com/support/forums/topic/add-bcc-for-all-tickets/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Christina and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with these questions.

is it possible to test this on local computer or staging and then transfer into live site (My final domain) as we haven’t fixed the domain yet ?

Absolutely. You can read all about it here:

1. https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
2. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

so can you please clear me out here – How much it requires to renew it after 1 year ?

That is a great question.

Just to clarify, after one year, the premium add-ons will continue to work.
You just won’t be able to update them or get support.

This typically mean that you would need to “freeze” your environment.

It is hard to say at this point what the pricing will be a year from now, but based on the last few years, our plugins’ price has not changed for as long as I can remember.

Let me know if that helps.

Have a great day!

Geoff B.

 

[Geoff B.]

Good evening Mark and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

1) Before someone signs up for an event, is it possible for them to see who else has already signed up for the event? We would like for it to be yes. (Each event to show all of the attendees b4 the person signs up for an event.)

That is a great question. The short answer is yes. This is possible.

2) Can we send an email out to just the attendees?

Yes you can. However, this part of our plugin is limited to sending individual emails for now.
We are working on improving that feature.

The good news is that you can easily export the attendee list and send the email to all with the solution of your choice.

3) Is it possible to email everyone belonging to the website a blast email of new events from inside The Events Calendar?

No, this is not a feature we offer. But it would certainly an interesting feature to have.

With that in mind, I would recommend using something like MailChimp for that purpose. If for no other reason than to comply with Privacy and opt-in related laws.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Karen and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the month export not rendering the correct month.
I would love to help you with this topic.

Could you please provide me with the URL you are trying to export from so that I can run some tests on my end ?

As a first second step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Finally, can you confirm at which point the issue occurs ?

• When looking directly at the .ics file content
• When trying to import the .ics in your calendar
• Something else

Hang in there!

Have a great day!

Geoff B.

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