[Geoff B.]

Good evening Jared and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Based on what I could see, the issue comes from the ticket start sale date.
You see, the tickets will not display until the start sale date is met.

I just moved the start sale date on the example you gave me and it displays nicely now.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Sam and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear that a feature you need is not available on your installation.
I would love to help you with this topic.

I believe you should try the following extension: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/andrasguseo/92597c4690cf5366cdb69e385cc32859

I believe the combination of these 2 things should cover your needs.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Hello again Andrei,

Thank you for following up.
Yes, your message is indeed private.

Thank to your theme files, I was able to reproduce the issue on my end.

The issue is related to the following message.

Your theme (XSport) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Basically, your theme contains WooCommerce customizations that need to be reviewed or updated.

You can check that out for yourself.
If you rename the /woocommerce/ folder of your theme temporarily to something like /z_woocommerce/, the issue (and the message) will disappear.

Alternatively, you could contact the theme author to see if there is not an update available.

Let me know if that helps.

Have a great day!

Geoff B.

 

[Geoff B.]

Good evening Gregory,

Thank you for writing back.

I am super stoked to hear that this helped you out.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good afternoon Jeppe and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

If I understand correctly what you are trying to do here, the following article should be what you are looking for: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon François and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I believe the following article should answer that specific question: https://theeventscalendar.com/knowledgebase/adding-a-calendar-link-to-your-site-menu/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Jason and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

is there a complete list of the permalinks for each of the plugins anywhere?

Actually, you get to decide what the permalinks are:

1. For the calendar itself in Events -> Settings -> Display (check out the 2 slugs – calendar and single event)
2. For the Community list and add pages under Events -> Settings -> Community

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Rebecca and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the following article should answer all of your questions: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Tania and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the 2 issues you have bumped into.
I would love to help you with this topic.

Even if currency is set on an event, it does not show in calendar list view. See screenshot attached

This seems to be theme specific.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Options do not display on reoccurring events as per documentation. When select end on, no option is coming up to select the date it needs to end on. It also does not give any options on exclusions. See screenshot attached

By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes.

Geoff B.

[Geoff B.]

Good afternoon Yuval and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-mini-calendar-event .list-date .list-dayname {
box-sizing: border-box;
-moz-box-sizing: border-box;
-webkit-box-sizing: border-box;
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Liddy and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

#tribe-events .tribe-events-list .fusion-tribe-primary-info .tribe-events-list-event-title a {
color: #fff;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Adam and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

What is going on is that there is a fight for column space when the Yoast SEO plugin is activated.

You can fix this by removing unwanted columns from the “Events” screen by using the screen options – located at the top right of the screen in wp-admin (see screenshot)

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the following article is exactly what you are looking for: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Gerry,

Thank you for reaching out to us.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made and be able to point you in the right direction.

Hang in there!

Geoff B.

[Geoff B.]

Good evening Valentino and welcome to the Events Calendar Support forum!o

Thank you for reaching out to us.

We are sorry to hear about the issues you have encountered while trying to download the plugin.
I would love to help you with this topic.

I just went ahead and tried downloading the plugin with your account and the good news is that it all works.

Perhaps this was only a temporary yet unfortunate situation.

Would you mind trying again ?

Best regards,

Geoff B.

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