Dev site deployed – need to update license for live site

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  • Author
    Posts
  • #1306474
    Rebecca Dutcher
    Participant

    HI – I did see another support thread that mention licenses were able to transfer for a development site to a live site. We’ve recently deployed our gryp.834dev.com site to the gryp.org site and are getting the message that our license keys are invalid. We have a couple installed on this site.

    Can you help me get our license keys updated for the live site or is there a better way to do that through our account here?

    Thank you,
    Rebecca

    #1309261
    Geoff B.
    Member

    Good afternoon Rebecca and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe the following article should answer all of your questions: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1323346
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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