[Geoff B.]

Good evening Brent,

I am super stoked that this did the trick!

I am not sure how that happened either, but the good news is that we did not let this one get away 😉

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Brent,

I am super stoked that this did the trick!

I am not sure how that happened either, but the good news is that we did not let this one get away 😉

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good morning Thaddeus,

I am super stoked this was helpful to you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Brent,

Thank you for that.
It allowed me to run several tests.

The good news is that I believe I have found the cause of the issue.
The default view under Events -> Settings -> Display was set to “list”.

However, the list view was unticked from the available views.
I changed the default view to one of the available ones and everything started working again.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Kymiel,

Thank you for writing back.

I did what you asked and I see what you mean.
This is caused by CSS.

More specifically, the following rule

@media screen and (max-width: 600px) {
.tribe-events-tickets tr {
border-top: 1px solid #ddd;
display: block;
padding-bottom: 8px;
padding-top: 10px;
}
}

So in other words, this is clearly theme-based or due to some type of conflict.

As suggested before, I would first try to get rid of those messages found in the Google Chrome Developer Tools Console tab. Since the message is Javascript based, it makes sense that it would impact the tickets display.

Your other option would be to remove the @media argument and container from the CSS rule above and add the CSS rule to your style.css file or in your Custom CSS metabox.

Finally, I would highly recommend very minimalistic settings with W3TC because I have seen countless installs were one setting too many caused the site to crash.

Let me know how that goes.

Best regards,
Geoff B.

 

[Geoff B.]

Good evening Katrina and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

What is going on is that there are too many columns on the Events list page in wp-admin.
This is not uncommon with our customers that also have Yoast SEO installed.

The solution is to reduce the number of columns displayed specifically for that screen.
You can do that via the Screen Options menu found at the top right of the screen (see screenshot).

Just untick a few columns and all should be fine.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Gary and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

This is because our Calendar does not use an actual page, but rather a complex WordPress Archive system.

The good news is that you can still customize pretty much any view the way you want.
You might want to read our Themer’s guide to get a sense of how that works.

Another option is to snag a copy of our the Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/ plugin.

This lets you use full-calendar shortcodes which is another way you could add graphics at the top of the page: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Angelo and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/35d3c0a08e53b061920976f80f0f44b4

As for the content of the email, you can customize it to your liking since it is HTML based.
This can be done via a view / template customization.

You might want to read our Themer’s guide to get a sense of how that works.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Math,

I am super stoked to hear that. Kudos!

Let me know if there is anything else I can help you with on this topic.

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Thaddeus,

Thank you for writing back.

After a bit of research, it sounds like there is a feature request that is pretty close to what you are looking for: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6987595-venue-map-all-venues

Best of all, it comes with a snippet to create a shortcode that could help you out: https://gist.github.com/cliffordp/8ecb7022d92f9c989e2e72ecdcf25c60

As for how to create a custom page template, you can read about that here: https://theeventscalendar.com/customizations/

If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Bev,

Thank you for writing back.
I am glad my answers were helpful.

Technically, tickets are simple virtual products. So I do not see why not.
However, if that does not work out for any reason, please note that we offer a 30-day full refund warranty.

That lets you experiment with the plugins until you like the results 🙂

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Paul and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

You are absolutely right. The costs might not always get updated after a sale in WooCommerce.

There are a few workarounds to address this issue (aside from yours):

1. You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/ef196ef3154a747a851c771ae45fdecd
   
   This snippet was meant to address exactly that issue.
2. You could also also force the Cost field to reappear in events and ensure that this price gets used: https://gist.github.com/GeoffEW/69f8a033fb614c78b3de45a197431135
3. Finally, you can simply remove the price from the meta section in the single event view: https://gist.github.com/GeoffEW/7a44e6ee55afa7800ce76c59c5f73240

Let me know if that helps.

Have a great day!

Geoff B.

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