Geoff B.

Forum Replies Created

Viewing 15 posts - 2,101 through 2,115 (of 9,860 total)
  • Author
    Posts
  • in reply to: Best ways to re-import a large XML file of events #1329902
    Geoff B.
    Member

    Good evening Taylor and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The simplest way to go about this would be to use something like WP all import: http://www.wpallimport.com/

    I have personally used that successfully to handle large amounts of event imports using XML files.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Events List View starting with wrong month/date #1329900
    Geoff B.
    Member

    Good evening Leif and welcome back!

    Thank you for reaching out to us.

    Major kudos on figuring this one out on your own.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    Geoff B.
    Member

    Good evening Mark and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the glitch you have experienced with the renewal process. Yikes!
    I would love to help you with this topic.

    You are absolutely right, everything worked perfectly except the license key validity.

    I have just fixed this for you.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Event start & end dates are January 1, 1970 #1329897
    Geoff B.
    Member

    Good evening Ryan and welcome back!

    Thank you for reaching out to us.

    Major kudos on fixing this on your own and sharing your findings.

    You are right, following the proper formats can make all the difference in the world (especially when it comes to date format).

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Where are the feature list and documentation for PRO? #1329896
    Geoff B.
    Member

    Good evening Stacy and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    There are several links and details you can access from the Products page to help you with discovering all that the Events Calendar Pro can offer: https://theeventscalendar.com/product/wordpress-events-calendar-pro/ (most features are listed there).

    However, my go-to link is the following one (there are 2 pages): https://theeventscalendar.com/knowledgebase-category/pro-features/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Add to Cart button not working #1329893
    Geoff B.
    Member

    Good evening Laurel and welcome back!

    Thank you for reaching out to us.

    Kudos on finding a solution!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: license key server unavailable #1329890
    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    Good evening Andreas,

    Thank you for writing back.

    Just need to confirm, if I use the Pro with [shortcode] and WPML, I would just place one shortcode on an English page to show the English version of events and place another one on a Greek page to show the translated Greek versions of events (dual-lang English-Greek). Correct?

    That is correct. However, just as a reminder, you can also use the built-in URLs if you prefer, removing the need for shortcodes altogether.

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good evening Robert,

    Thank you for writing back.
    I am glad you liked my simple solution.

    Is this because there are NO events added as of yet?

    Yes, that is the default behaviour of the Calendar. If no future events exist, the navigation is disabled to the future.

    Best regards,

    Geoff B.

    in reply to: Change RSVP Now button #1329885
    Geoff B.
    Member

    Good evening Greg and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    You have the right idea, the correct snippet for your needs should be https://gist.github.com/andrasguseo/29903a974cb84060957881c17613c278#file-change-wording-with-context-php

    However, it seems odd that you should have several instance of it.

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Hang in there!

    Geoff B.

    in reply to: Title of Calendar Page #1329884
    Geoff B.
    Member

    Good evening Simon and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I am pretty sure this is theme-related.

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!

    Geoff B.

    in reply to: Community Events Breaks Cart / Checkout #1329883
    Geoff B.
    Member

    This reply is private.

    in reply to: Calendar Pro not working, calendar spins and spins #1329882
    Geoff B.
    Member

    Good evening Donald and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the navigation not working properly on your site. Yikes!
    I would love to help you with this topic.

    Based on what I am seeing in the Google Chrome Developer tools console, it seems that there are some Javascript / JQuery errors / conflicts at play which are preventing proper navigation.

    Seems your installation is pretty clean, the most likely culprit is your WordPress theme that might require some tweaking / update to play nicely with some other plugins (including ours).

    Can you try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if the problem goes away ? (this can be done with the help a maintenance page plugin)

    While you are at it, can you try temporarily deactivating the other plugins (not the Events Calendar one-by-one to see if that changes anything).

    That should enable us to find the culprit.

    If the theme is causing the conflict, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!

    Geoff B.

    in reply to: Help with Configuring Community Events #1329880
    Geoff B.
    Member

    This reply is private.

    in reply to: Isn't what I thought #1329877
    Geoff B.
    Member

    Good evening Larissa and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I just went ahead and swapped the license for you.
    You should find it here https://theeventscalendar.com/my-account/downloads/

    Have a great day!

    Geoff B.

Viewing 15 posts - 2,101 through 2,115 (of 9,860 total)