license key server unavailable

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Home › Forums › Calendar Products › Events Calendar PRO › license key server unavailable

  • This topic has 17 replies, 2 voices, and was last updated 6 years, 9 months ago by Joseph Pentheroudakis.
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  • July 15, 2017 at 6:39 am #1321665
    Joseph Pentheroudakis
    Participant

    I’m having the same issue. I just disconnected my dev URL and want to move the key to the permanent URL. I was hoping that the plugins I bought the licenses for (Calendar PRO and Community Events) would connect to the validation server successfully since there was now no URL associated with them. But it wasn’t meant to be.

    I discussed this on an earlier thread I started, which is now closed. I’m under the gun, deadline-wise, and I do NOT want to have to start deactivating all my other plugins, change themes, etc etc. I deactivated the two plugins, reactivated, still no connection. I’ve paid for the license and it drives me batty to have to fight something which is clearly a common problem.

    Is the best thing to do here to delete the plugins and reinstall from inside the WP dashboard? I will of cause back up the database etc.

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/sorry-key-validation-server-is-not-available-after-renewal/

    July 17, 2017 at 10:55 am #1322200
    Geoff B.
    Member

    Good afternoon Joseph and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you have encountered with the license key server.
    I would love to help you with this topic.

    The good news are that these glitches are usually temporary.
    Whenever that happens, things go back to normal within a couple of hours.

    The other good news is that this message does not prevent you from operating our plugins successfully. The only downside to this message is that, while it is up, you cannot upgrade our plugins “automatically”.

    Let me know if the message persists in spite of time having passed.

    Have a great day!

    Geoff B.

    July 17, 2017 at 11:05 am #1322209
    Joseph Pentheroudakis
    Participant

    Thanks Geoff! I’ve tried repeatedly the last few weeks, I always get that
    error message in hard-to-miss red :=).

    I’ll just download the latest and greatest and then upload the zip file
    from my machine to the site via WP’s plugin uploader. That should do it,
    right?

    Thanks!

    July 18, 2017 at 9:27 pm #1323059
    Geoff B.
    Member

    This reply is private.

    July 31, 2017 at 4:17 pm #1328529
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 1, 2017 at 11:32 pm #1329288
    Geoff B.
    Member

    This reply is private.

    August 2, 2017 at 7:46 am #1329429
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 2, 2017 at 9:23 am #1329478
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 2, 2017 at 10:54 pm #1329890
    Geoff B.
    Member

    This reply is private.

    August 3, 2017 at 5:43 am #1329973
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 3, 2017 at 5:54 am #1329978
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 6, 2017 at 4:42 pm #1331440
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 7, 2017 at 11:14 pm #1331954
    Geoff B.
    Member

    This reply is private.

    August 8, 2017 at 9:31 am #1332186
    Joseph Pentheroudakis
    Participant

    This reply is private.

    August 8, 2017 at 11:27 pm #1332656
    Geoff B.
    Member

    This reply is private.

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