Geoff

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Viewing 15 posts - 1,321 through 1,335 (of 10,150 total)
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  • in reply to: image thumbnail in checkout #1192393
    Geoff
    Member

    Hi Andrew, good question.

    It’s worth noting that customizing the WooCommerce cart will require you to override the template. WooCommerce has documentation for overriding it’s templates:

    https://docs.woocommerce.com/document/template-structure/

    From there, I think things get a little tricky because the cart does not actually contain events, but tickets and tickets do not have the featured images you attach to the event.

    That means you will need to make an association between the ticket and the event it is connected to directly in the cart. Then, once you do, you can call the image and place it in the cart template using:

    ‘<?php echo tribe_event_featured_image(); ?>’

    Another way to go about it is to attach an image to your ticket. All tickets are registered as Products in WooCommerce, so you can edit the ticket in WooCommerce (under Products) and add the “Product Image” in the editor. That will require you to make the extra step of uploading the photo to the Product, but would be less custom development for sure.

    Does this make sense and will either route work for you? Please let me know.

    Cheers!
    Geoff

    in reply to: Auto-Complete Order bypasses the payment gateway #1192389
    Geoff
    Member

    Hi Chintan,

    I believe this is more a question about the capabilities and settings for the e-commerce plugin you are using. Event Tickets Plus will only send a ticket once the e-commerce plugin processes an order and it is fully considered Completed. In other words, Event Tickets Plus does not look for whether or not you actually received money for the transaction because it relies on the e-commerce plugin to say you did.

    It sounds like you were able to find the e-commerce plugin setting that auto-completes your orders. That’s great but, if it is preventing your payment gateway from accepting money, then I would suggest reaching out to the e-commerce plugin support to spot why that’s happening and how to resolve it.

    Sorry I do not have a solution for you here, but I hope this at least helps get you pointed in the right direction for getting one.

    Thanks,
    Geoff

    in reply to: New potential buyer – presales question #1192386
    Geoff
    Member

    Excellent! Thanks for the heads up — we’ll definitely check out your application and you’ll be hearing from us within the week. πŸ™‚

    I’ll go ahead and close this thread in the meantime, but please let us know if any other questions come up and we’d be happy to help as best we can.

    Cheers!
    Geoff

    in reply to: showing specific categories with [tribe_events] shortcode #1192382
    Geoff
    Member

    My pleasure! I’ve noted this thread in the our system so that we can follow up with you once Events Calendar PRO 4.3.3 is released, but definitely keep your eyes open for it.

    I’ll close thie thread in the meantime but defintely let us know if any other questiosn come up as you look into tje plugins more. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Excellent! Thanks for following up and for marking the thread Resolved. I’ll go ahead and close this thread, but let us know if any other questions come up and we’d be happy to help. πŸ™‚

    Cheers,
    Geoff

    in reply to: RSVP attendee list on event page #1192376
    Geoff
    Member

    Hi Tien. Yes, it Event Tickets Plus does include the feature to display the attendee list.

    I’ll go ahead and close this thread but please both of you feel free to let us know if any other questions come up.

    Cheers!
    Geoff

    Geoff
    Member

    Hi John,

    Great question! Yes, we defintely recommend using the same versions numbers across all of our plugins. Otherwise, there can be functional issues that pop up.

    If you have access to the latest version of Events Calendar PRO (4.3.2), you should be able to get it by logging into this site and downloading it from the My Account > Downloads screen.

    Once you’ve downloaded the latest version, you can follow the instructions outlined here for installing the update:

    Manual Updates

    If you do not have access to Events Calendar PRO 4.3.2, then I would recommend downloading The Events Calendar 4.2.5 and installing that in place of the version you currently have installed. You can find all past versions of The Events Calendar here on WordPress.org:

    https://wordpress.org/plugins/the-events-calendar/developers/

    Cheers!
    Geoff

    in reply to: Add upcoming button #1192158
    Geoff
    Member

    Hi Randall,

    Good question! The link for upcoming months is disabled when there are no upcoming events to display in future months. Once you add events in future months, that links should be displayed — let me know if that’s not happening and I’d be happy to dig into that more with you. πŸ™‚

    Cheers!
    Geoff

    in reply to: Events again not showing in time order on monthly calendar #1192152
    Geoff
    Member

    Hi @sscott201,

    Oh man, so sorry for the trouble here with Month View. This is indeed a known issue that has reemerged in the last version of The Events Calendar and one that we have marked as a top priority to fix.

    The good news is that a fix is being worked on and is expected to release in our very next maintenance release that is scheduled for this or next week, if all things go according to plan. I’ll mark this thread Pending Fix, but I have also added it to the ticket in our system so we can follow-up with you when the updated version ships.

    Sorry again for this popping back up and thanks for your patience while we work on it.

    Thanks,
    Geoff

    in reply to: Event Notifications #1192149
    Geoff
    Member

    Hey Chris,

    That’s an awesome question — mostly because event notifications are actually really high on our radar as something to dig into deeper. There’s not a whole lot to share right now, but we’re looking into some pretty interesting ideas that would make sharing and promoting events a pretty sweet feature on The Events Calendar.

    That said, there are no true social or email sharing options right out of the box. What we do recommend for this is typically using the Jetpack for WordPress, which includes a social sharing module that can be used for sharing events. Here’s a full list of recommendations we have outlined for sharing events:

    Social Sharing Integrations

    Does this help answer your question? Please let me know. πŸ™‚

    Cheers!
    Geoff

    in reply to: showing specific categories with [tribe_events] shortcode #1192127
    Geoff
    Member

    Hi Dave,

    We absolutely Β are working onΒ category filters for the shortcode as we speak. In fact, that should be shipping in our very next maintenance release for Events Calendar PRO (version 4.3.3) this or next week, if all goes according to plan. πŸ™‚

    Cheers!
    Geoff

    in reply to: New potential buyer – presales question #1192126
    Geoff
    Member

    Hi Jolly,

    Great question. While we do not have a temporary/trial license available, all of our plugins come with a full refund within 30 days of purchase. That would give you a good amount of time to try things out on a trial basis and request a refund within 30 days, if needed.

    Cheers!
    Geoff

    in reply to: Confirmation email to be sent to 3 event organizers #1192123
    Geoff
    Member

    Ah, gotcha — thanks for clarifying!

    While there is no direct setting for adding more people to the ticket email, I was able to locate this thread that includes a snippet you may want to consider trying to make it work:

    https://theeventscalendar.com/support/forums/topic/event-ticket-email-to-admin-in-cc/#post-1133251

    That example will add the admin to the ticket email when it is sent.

    Cheers!
    Geoff

    in reply to: Editing the booking confirmation & e-ticket email template #1192117
    Geoff
    Member

    You bet! My pleasure, always. πŸ™‚

    Cheers and have a great day — let us know if anything else comes up.

    Geoff

    in reply to: Making the stock inventory invisible to users #1192114
    Geoff
    Member

    My pleasure! Happy to be of service and I appreciate you marking the threads Resolved. πŸ™‚

    Cheers!
    Geoff

Viewing 15 posts - 1,321 through 1,335 (of 10,150 total)